Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Payment

Payment

I payed with my credit card twice and Spotify still doesn't charge it, my credit cards have no problem, but still Spotify will not update my account, I have the family plan.
Reply
1 Reply

Hey @Pili_aguirre, welcome to the Spotify Community!

 

Did you receive a payment confirmation email from Spotify?

Let me know 🙂

Suggested posts