Payment

[Rantonio06]

I have spotify in my phone and am wondering how to get a hold of any customer service line because spotify has been charging my debit card 2 times a month and it should only be 1 time a month!!!

[Bittencourt]

Hi @Rantonio06, welcome to the Spotify Community!

Don't worry - sometimes banks can give duplicate notifications about a single charge, giving the impression you’ve been charged twice. You can always check what you’re being charged by logging in to your Spotify receipts page.

Any extra charges may also only be 'pending' and won't complete. A pending charge is a part of your bank or credit card company's authorization process. If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. For more information, contact your bank/credit card company.

Let me know how that goes 🙂