Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62580 Views
- 43 replies
- 3 likes
- 62580 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8119 Views
- 23 replies
- 2 likes
- 8119 Views
- 23 replies
- 2 likes
Superuser Contribution Paid for premium, not getting it
As typing is much easier on a computer, I used that to purchase premium. But on my phone, which has the same Spotify account, I don't have benefits. I used to have benefits on both my phone and computer. Now I don't.
- As typing is much easier on a computer, I used that to purchase premium. But on my phone, which has the same Spotify account, I don't have benefits. I used to have benefits on both my phone and compu...
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- Roadie
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription not synching
Spotify is recognising that i've subscribed to Premium through my telephone provider but my apps aren't. I've cleared the cache, i've used the "logout all" option and reinstalled to no avail. What else can I do ? Thanks
- Spotify is recognising that i've subscribed to Premium through my telephone provider but my apps aren't. I've cleared the cache, i've used the "logout all" option and reinstalled to no avail. ...
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- Roadie
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Superuser Contribution premium does not work
i have a premium abbo but i don't have the options with that. if i want to shuffle or want to go to the next song he says you find the premium button en says i have to pay. but i dit pay that and in my account also say i have premium.
- i have a premium abbo but i don't have the options with that. if i want to shuffle or want to go to the next song he says you find the premium button en says i have to pay. but i dit pay that and in ...
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- Roadie
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
Solved!! Premium service
So I signed up for Premium service and can't seem to be able to play the Playlist I created without first turning on my data or having WiFi available.I was under the impression that I could listen without having to do that with the Premium service.
- So I signed up for Premium service and can't seem to be able to play the Playlist I created without first turning on my data or having WiFi available. I was under the impression that I could listen ...
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- Music Fan
- 356 Views
- 7 replies
- 0 likes
- 356 Views
- 7 replies
- 0 likes
Nefunkční studentský účet
Dobrý den,Mám zaplacený už čtvrtý měsíc studentský účet ke kterému mi přišlo potvrzení o úspěšném ověření studenta ale účet nejde přepnout na premium. Jak mám dále pokračovat prosím ? Nevím jak to zrušit .
- Dobrý den, Mám zaplacený už čtvrtý měsíc studentský účet ke kterému mi přišlo potvrzení o úspěšném ověření studenta ale účet nejde přepnout na premium. Jak mám dále pokračovat prosím ? Nevím jak to ...
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- 287 Views
- 0 replies
- 1 likes
- 287 Views
- 0 replies
- 1 likes
Solved!! Payment
Hi, i got an question. My spotify premium ends at 24-09-2017, but i want it to be 1 month longer. If i pay for 1 month right now, will this add up 1 month to the end date of my premium account? (Current account is paid with paysafe and i want to pay ...
- Hi, i got an question. My spotify premium ends at 24-09-2017, but i want it to be 1 month longer. If i pay for 1 month right now, will this add up 1 month to the end date of my premium account? (Curr...
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- Music Fan
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Premium family subscription?
Just upgraded to a family subscription but we seem unable to add a another device as it keeps saying user needs to be in same country as main user, clicked email link and added the passcode but just keeps bringing up this message ? Any help would be ...
- Just upgraded to a family subscription but we seem unable to add a another device as it keeps saying user needs to be in same country as main user, clicked email link and added the passcode but just ...
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
Charged twice two months in a row
Why am I being charged $16 a month all of a sudden? Also I have been charged $16 and another $10 two months in a row... if this isn't resolved and I don't get my money back I will cancel. This is bull.
- Why am I being charged $16 a month all of a sudden? Also I have been charged $16 and another $10 two months in a row... if this isn't resolved and I don't get my money back I will cancel. This is bul...
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- 126 Views
- 0 replies
- 0 likes
- 126 Views
- 0 replies
- 0 likes
Superuser Contribution He pagado premium y no funciona
Hola a todos/as, acabo de registrarme en Spotify y he pagado la oferta de 3 meses de premium por 0,99€, y además lo he pagado dos veces porque la primera no me funcionaba. Ahora mismo sigue sin funcionarme, y mi cuenta sigue apareciendo como "Spotify...
- Hola a todos/as, acabo de registrarme en Spotify y he pagado la oferta de 3 meses de premium por 0,99€, y además lo he pagado dos veces porque la primera no me funcionaba. Ahora mismo sigue sin funci...
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- Newbie
- 5290 Views
- 2 replies
- 0 likes
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PremiumPremium 3 Month Trial
- 5290 Views
- 2 replies
- 0 likes
No longer premium....
Hi guys I changed my password and cancelled my debit card - which is linked to my Spotify premium account and now when I log back in it's the free version. I've updated my card details, logged out and in again but still no luck. Any ideas?Thank you
- Hi guys I changed my password and cancelled my debit card - which is linked to my Spotify premium account and now when I log back in it's the free version. I've updated my card details, logged out an...
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- 112 Views
- 0 replies
- 0 likes
- 112 Views
- 0 replies
- 0 likes
Solved!! Charged regular price
My Student discount expired in July, I only noticed as the amount that went out of my bank account doubled from $4.99 to $9.99. I understand that Spotify are supposed to send an email out to alert you that the discount period is going to end, I never...
- My Student discount expired in July, I only noticed as the amount that went out of my bank account doubled from $4.99 to $9.99. I understand that Spotify are supposed to send an email out to alert yo...
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- Spotify Star
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Update Payment Method not working?
Hello,I got an email saying that my payment (Premium) failed. I tried to update my credit card information and I received an error saying, "Oops! Something went wrong, please try again." I tried several other cards only to have the same result. Can I...
- Hello, I got an email saying that my payment (Premium) failed. I tried to update my credit card information and I received an error saying, "Oops! Something went wrong, please try again." I tried se...
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- 179 Views
- 0 replies
- 0 likes
- 179 Views
- 0 replies
- 0 likes
Charged Premium Price.
I was told once my student discount expired, I would receive an email to inform me to renew. Well, I never received an email, and I have been charged the regular premium price. How do I go about renewing this, and being reimbursed for the $9.99/Mo. p...
- I was told once my student discount expired, I would receive an email to inform me to renew. Well, I never received an email, and I have been charged the regular premium price. How do I go about rene...
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- Regular
- 116 Views
- 1 replies
- 0 likes
- 116 Views
- 1 replies
- 0 likes
Cant play music
I just upgraded to premium & now I can't play any music, not even my playlists from free subscription
- I just upgraded to premium & now I can't play any music, not even my playlists from free subscription
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- Casual Listener
- 141 Views
- 2 replies
- 0 likes
- 141 Views
- 2 replies
- 0 likes
Premium but not full premium?
I can play music offline, go offline, pick any track I want, and it says I have premium. I have limited skips and can't go back a song at all. Not sure what is happening. Have access to everything on the computer but not on my phone.
- I can play music offline, go offline, pick any track I want, and it says I have premium. I have limited skips and can't go back a song at all. Not sure what is happening. Have access to everything on...
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- Newbie
- 293 Views
- 5 replies
- 0 likes
- 293 Views
- 5 replies
- 0 likes
arrogant discontinuation of service
I got a message for my Philips fidelio system that the spotify service on it will be discontinued . It is the only reason I bought the speaker to begin with It does make other streaming music providers more attractive for me so I will rethink continu...
- I got a message for my Philips fidelio system that the spotify service on it will be discontinued . It is the only reason I bought the speaker to begin with It does make other s...
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- 97 Views
- 0 replies
- 0 likes
- 97 Views
- 0 replies
- 0 likes
Problem with Premium Family
I have Premium Family - three Accounts are working properly, but one account is only working as Free account. I sent an invitation by mail, logged in with this invitation but Account is only free.What can I do? Thx for helping
- I have Premium Family - three Accounts are working properly, but one account is only working as Free account. I sent an invitation by mail, logged in with this invitation but Account is only free. W...
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- 127 Views
- 0 replies
- 1 likes
- 127 Views
- 0 replies
- 1 likes
Family invite not being sent
1 of the 4 family invites I send is not actually being sent. All 4 have gmail but this mail address is not receiving the invite. Tried resending, deleting, re-creating etc. HOW can I fix this?
- 1 of the 4 family invites I send is not actually being sent. All 4 have gmail but this mail address is not receiving the invite. Tried resending, deleting, re-creating etc. HOW can I fix thi...
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
got charged twice
I got charged for the premium payment and he student discount when i don't have the student discount how do i get my money back?
- I got charged for the premium payment and he student discount when i don't have the student discount how do i get my money back?
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- Community Legend
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Charged for premium and family
I had premium then upgraded to family. Was charged the family fee and have now just been charged the premium fee again?
- I had premium then upgraded to family. Was charged the family fee and have now just been charged the premium fee again?
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- Community Legend
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes