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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69848 Views
31 replies
2 likes
Moderator
120402 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155219 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304191 Views
168 replies
13 likes
I was a Spotify premium member for 4 months and it got paused out of nowhere, it said to update my payment details which I did and it refuses to take my card information, at first it says my card provider is having a bad day and I need to check it, m...
I was a Spotify premium member for 4 months and it got paused out of nowhere, it said to update my payment details which I did and it refuses to take my card information, at first it says my card pro...
Roadie
267 Views
1 replies
0 likes
I just signed up for 30 day trail free on spotify. If i cancel it and i open it again weeks later will i still have the opportunity for 30 day free trial or will the trial offer ended.
I just signed up for 30 day trail free on spotify. If i cancel it and i open it again weeks later will i still have the opportunity for 30 day free trial or will the trial offer ended.
Community Legend
375 Views
1 replies
0 likes
I have been charged 4 times this month... 9/1, 9/4 and twice on 9/16... And I'm sorry not having a way for you Customer's to contact you other then this form is very aggravating...
I have been charged 4 times this month... 9/1, 9/4 and twice on 9/16... And I'm sorry not having a way for you Customer's to contact you other then this form is very aggravating...
Roadie
345 Views
1 replies
1 likes
Paguei a conta premium há mais de 3 dias e até agora não foi validado. Já saí e entrei no Spotify mais de 500 vezes e não atualizam. Absurdo!
Paguei a conta premium há mais de 3 dias e até agora não foi validado. Já saí e entrei no Spotify mais de 500 vezes e não atualizam. Absurdo!
Spotify Star
253 Views
1 replies
0 likes
I cancelled spotify months ago and I got a charge off 9.99 on my account this morning I want my money out back into my account now
I cancelled spotify months ago and I got a charge off 9.99 on my account this morning I want my money out back into my account now
Newbie
442 Views
2 replies
1 likes
I've never had a spotify account before and after they told me that my student verification was successful i checked my bank account and the whole amount was taken without a discount. Could it be cause i entered my payment information twice becayse t...
I've never had a spotify account before and after they told me that my student verification was successful i checked my bank account and the whole amount was taken without a discount. Could it be cau...
Roadie
464 Views
1 replies
1 likes
I had spofy premium.It finished and now i can't listen music (online) in my phone.I can listen on my phone and computer but i can't listen from my phone.I re-install spotify but it's still same what should i do?
I had spofy premium.It finished and now i can't listen music (online) in my phone.I can listen on my phone and computer but i can't listen from my phone.I re-install spotify but it's still same what ...
Roadie
479 Views
1 replies
1 likes
Will I get a credit back for my spotify account if I upgrade to the student discount? I am looking to change to the student discount because I will save more, but I want to make sure I don't get charged again since I just got charged 9.99 a few days ...
Will I get a credit back for my spotify account if I upgrade to the student discount? I am looking to change to the student discount because I will save more, but I want to make sure I don't get char...
Roadie
375 Views
1 replies
1 likes
I am on a family plan with 3 people and premium is only working for one person. Please help!!
I am on a family plan with 3 people and premium is only working for one person. Please help!!
Roadie
462 Views
1 replies
1 likes
Hi, I am a student at Western Governors University. I am trying to apply for the student membership discount, but it keeps saying that they can not confirm I am a student?? I pay a lot of money to go to school there so, why can't it confirm this?? He...
Hi, I am a student at Western Governors University. I am trying to apply for the student membership discount, but it keeps saying that they can not confirm I am a student?? I pay a lot of money to go...
Roadie
1094 Views
1 replies
1 likes
Olá, Realizei a criação de uma nova conta do spotify, porém quando vou assinar o plano básico o sistema gera a mensagem "Parece que você já fez um teste grátis ou teve um desconto. Para entrar no plano regular do Spotify Premium, basta um clique. Cli...
Olá, Realizei a criação de uma nova conta do spotify, porém quando vou assinar o plano básico o sistema gera a mensagem "Parece que você já fez um teste grátis ou teve um desconto. Para entr...
Spotify Star
434 Views
1 replies
1 likes
Por favor, alguém pode me ajudar? Não aguento mais.Paguei o boleto já tem 1 semana, já confirmou o depósito no banco, por favor, não consta na minha conta de pagamento, Por favor some tem a solution?
Por favor, alguém pode me ajudar? Não aguento mais. Paguei o boleto já tem 1 semana, já confirmou o depósito no banco, por favor, não consta na minha conta de pagamento, Por favor some tem a solutio...
Spotify Star
778 Views
4 replies
0 likes
I have two charges from Spotify for 9.99 this month. Why is this? I'd like my money refunded if this was a mistake
I have two charges from Spotify for 9.99 this month. Why is this? I'd like my money refunded if this was a mistake
Roadie
272 Views
1 replies
0 likes
Hoy se me venció mi mes y quise actualizar mis datos de pago, pero me aparece error con la tarjeta con la que siempre pago, utilicé otra, (ambas tarjetas con dinero disponible) y me aparece que error en ambas, hasta utilicé otra de un amigo y lo mism...
Hoy se me venció mi mes y quise actualizar mis datos de pago, pero me aparece error con la tarjeta con la que siempre pago, utilicé otra, (ambas tarjetas con dinero disponible) y me aparece que error...
Roadie
337 Views
1 replies
0 likes
hoy pague mi cuenta por primera vez en oxxo , pero todavia no tengo las funciones.
hoy pague mi cuenta por primera vez en oxxo , pero todavia no tengo las funciones.
Roadie
347 Views
1 replies
0 likes
If I already had a premium account and just did the student/Hulu combo, am I still paying for two accounts if they're both through my Facebook login?
If I already had a premium account and just did the student/Hulu combo, am I still paying for two accounts if they're both through my Facebook login?
Roadie
275 Views
1 replies
0 likes
I've paid for Premium family, but the features under the account tab are all greyed out. Update: Fixed. Logged out and back in. Too a free minutes, but app updated.
I've paid for Premium family, but the features under the account tab are all greyed out. Update: Fixed. Logged out and back in. Too a free minutes, but app updated.
Roadie
302 Views
1 replies
0 likes
It has almost been a week since this problem began. I had recently used my free supsciption on a separate account and was falsely charged a day earlier than it was suppose to. I canceled the subscription, but have not received any of the money back. ...
It has almost been a week since this problem began. I had recently used my free supsciption on a separate account and was falsely charged a day earlier than it was suppose to. I cancel...
Roadie
317 Views
1 replies
0 likes
I'm in Sweden, and trying to change my plan from Premium to Premium Student. When I enter my billing information, it says it's "having a bad day" and to try again later. Only problem is, I've been trying all week already. And it's the same card it wi...
I'm in Sweden, and trying to change my plan from Premium to Premium Student. When I enter my billing information, it says it's "having a bad day" and to try again later. Only problem is, I'v...
Casual Listener
379 Views
2 replies
0 likes
We just changed to premium for family, and we have a problem: One of the children has got a new email address since he signed up for Spotify for the first time. And he doesn't anymore remember the old email address, nor the password. Therefore we cre...
We just changed to premium for family, and we have a problem: One of the children has got a new email address since he signed up for Spotify for the first time. And he doesn't anymore remember the ol...
Roadie
394 Views
1 replies
0 likes
