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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75207 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140240 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80590 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269945 Views
159 replies
13 likes
Hi,I recently tried out the spotify free trial, but wanted to cancel before they send the bill for the new month. I'm not unhappy with the service, but I only wanted to try it out for the free month, I specifically planned to cancel the trial one mon...
Hi, I recently tried out the spotify free trial, but wanted to cancel before they send the bill for the new month. I'm not unhappy with the service, but I only wanted to try it out for the free mont...
240 Views
0 replies
0 likes
I need to cancell my premium because i need to save mony but i cant seem to figure out how please help
I need to cancell my premium because i need to save mony but i cant seem to figure out how please help
Spotify Star
586 Views
4 replies
0 likes
I got the student discount subscription, I have been approved and the money has been taken from my account however, I am still not able to play music offline as it says it s a premium freature and my free trial is finished??
I got the student discount subscription, I have been approved and the money has been taken from my account however, I am still not able to play music offline as it says it s a premium freature and my...
Spotify Star
291 Views
1 replies
0 likes
I was charged for a premium account but I didn't sign up for it, don't want it. Don't know why it is there. How do I get my money back
I was charged for a premium account but I didn't sign up for it, don't want it. Don't know why it is there. How do I get my money back
Roadie
288 Views
1 replies
1 likes
Tiene mas de medio mes que dice que tengo dos cobros fantasma y a un no me regresan mi dinero y pues no me parece justo que hagan eso
Tiene mas de medio mes que dice que tengo dos cobros fantasma y a un no me regresan mi dinero y pues no me parece justo que hagan eso
206 Views
0 replies
1 likes
Hello, I've been charged twice this month to renew my subscription to Premium, and I got also 4 tries to charge me again as the system is not working correctly.
Hello, I've been charged twice this month to renew my subscription to Premium, and I got also 4 tries to charge me again as the system is not working correctly.
Spotify Star
634 Views
5 replies
0 likes
Hey guys, so I was given a year free with premium service from my telephone provider (Rogers Wireless in Canada), and I have been down graded to a basic account with commercials after a month. Pls help.
Hey guys, so I was given a year free with premium service from my telephone provider (Rogers Wireless in Canada), and I have been down graded to a basic account with commercials after a month. Pls he...
190 Views
0 replies
0 likes
I've been double charged for my Spotify how do I go about fixing it ?
I've been double charged for my Spotify how do I go about fixing it ?
Community Legend
266 Views
1 replies
0 likes
I tried signing up for the student discount, but then I realized that you need to be in university, and I'm only in high school. So I just closed out of everything and went for the normal $10 subscription instead, but $5 was still charged from my acc...
I tried signing up for the student discount, but then I realized that you need to be in university, and I'm only in high school. So I just closed out of everything and went for the normal $10 subscri...
Spotify Star
280 Views
1 replies
0 likes
I cant buy premium when i want to do it does it not work can anyone help me?
I cant buy premium when i want to do it does it not work can anyone help me?
Roadie
231 Views
1 replies
0 likes
Last day,I had a mistake that subscribed personal but I wanted to buy Premium for family.But Spotify charged twice. what can I do
Last day,I had a mistake that subscribed personal but I wanted to buy Premium for family.But Spotify charged twice. what can I do
Roadie
186 Views
1 replies
0 likes
Hello, as of recently I had to cancel my subscription due to banking problems. I just went to re-subscribe to spoftify and whenever I go to put my Visa/MasterCard # in it gets all jumbled after the first 4 numbers. Super frusterating as I listen to m...
Hello, as of recently I had to cancel my subscription due to banking problems. I just went to re-subscribe to spoftify and whenever I go to put my Visa/MasterCard # in it gets all jumbled after the f...
Roadie
234 Views
1 replies
0 likes
I can't add new member into family accounts, I can add the emails. but they are receiving an error code when they add they want to add into the family suscription.
I can't add new member into family accounts, I can add the emails. but they are receiving an error code when they add they want to add into the family suscription.
Roadie
278 Views
1 replies
0 likes
So a few hours ago i sent my card info and a student file and start waiting for approval of my discount, like half an hour ago money was withdraded from my bank but i'm not premium nor do i get an notification about this stiuation, any advice?
So a few hours ago i sent my card info and a student file and start waiting for approval of my discount, like half an hour ago money was withdraded from my bank but i'm not premium nor do i get an no...
Roadie
339 Views
1 replies
0 likes
Hey hey, I had spotify premium for one year and have been abroad for the last few weeks. The problem is that my one year subscription reached its end now and since I'm not in Germany I couldn't and still can't upload my payment details and unfortunat...
Hey hey, I had spotify premium for one year and have been abroad for the last few weeks. The problem is that my one year subscription reached its end now and since I'm not in Germany I couldn't and s...
Roadie
213 Views
1 replies
0 likes
Hello, I currently have Spotify Premium and have thus payed for a month of premium.Now my family and I have talked about upgrading to spotify family, yet it is not clear at all which of the following scenarios will occur upon upgrading:1. I am billed...
Hello, I currently have Spotify Premium and have thus payed for a month of premium. Now my family and I have talked about upgrading to spotify family, yet it is not clear at all which of the follo...
Casual Listener
376 Views
2 replies
0 likes
I just got 2 new IPhone 7 phones and spotify no longer gives me my paid and current subscription. It also won't let my phones download our playlists?
I just got 2 new IPhone 7 phones and spotify no longer gives me my paid and current subscription. It also won't let my phones download our playlists?
Newbie
334 Views
2 replies
0 likes
I'm trying to register mi American Express, in Chile, and it doesn´t recognize it for Chile. It only allows me to register a VISA or MasterCard. How can I do it?
I'm trying to register mi American Express, in Chile, and it doesn´t recognize it for Chile. It only allows me to register a VISA or MasterCard. How can I do it?
Casual Listener
426 Views
2 replies
0 likes
Dear, i want to chance my premium account to a family premium account, i already get an invitation for a family account! Thanks All the best, Joan
Dear, i want to chance my premium account to a family premium account, i already get an invitation for a family account! Thanks All the best, Joan
Roadie
221 Views
1 replies
0 likes
I send them all of my paper already, and the website said that they would contact me real soon, it has been a while and i havent heard anything...I want to use my premium account. I even emailed support and still nothing.
I send them all of my paper already, and the website said that they would contact me real soon, it has been a while and i havent heard anything...I want to use my premium account. I even emailed supp...
Roadie
270 Views
1 replies
0 likes
