Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 90774 Views
- 56 replies
- 5 likes
- 90774 Views
- 56 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11408 Views
- 24 replies
- 2 likes
- 11408 Views
- 24 replies
- 2 likes
Paying for premium with a gift card
I already have a free spotify account, but I would like to upgrade to premium however I don't want to use my credit card. If I go to the store and purchase spotify gift cards can I upgrade my account using just those or will I still have to enter in ...
- I already have a free spotify account, but I would like to upgrade to premium however I don't want to use my credit card. If I go to the store and purchase spotify gift cards can I upgrade my account...
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- Community Legend
- 461 Views
- 1 replies
- 0 likes
- 461 Views
- 1 replies
- 0 likes
Superuser Contribution No puedo pagar con mi tarjeta de debito bancomer
Buenas noches, he intentado pagar mi plan familiar premium, se me ha ido pagarlo unos dias despues (muchos supongo yo), asi que ahora intento pagarlo despues de volverle a cargar dinero a la tarjeta y me marca "Upps, parece que tu tarjeta o banco est...
- Buenas noches, he intentado pagar mi plan familiar premium, se me ha ido pagarlo unos dias despues (muchos supongo yo), asi que ahora intento pagarlo despues de volverle a cargar dinero a la tarjeta ...
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- Roadie
- 11070 Views
- 1 replies
- 1 likes
- 11070 Views
- 1 replies
- 1 likes
Superuser Contribution Premium
No me deja adelantar las canciones, y me dice que necesito función premium, a pesar de que tengo premium.¡Agradecería que me ayudaran con mi problema!-Translate to lenguaje spanish.
- No me deja adelantar las canciones, y me dice que necesito función premium, a pesar de que tengo premium. ¡Agradecería que me ayudaran con mi problema! -Translate to lenguaje spanish.
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- Roadie
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Superuser Contribution Cobro de mas de suscripcion
Yo tengo 2 cuentas asociadas a la misma tarjeta. Este mes me vino en el resumen de la tarjeta el cobro de tres suscripciones, la tercera no siendo solicitada por.. es decir se me cobro de mas una mensualidad.
- Yo tengo 2 cuentas asociadas a la misma tarjeta. Este mes me vino en el resumen de la tarjeta el cobro de tres suscripciones, la tercera no siendo solicitada por.. es decir se me cobro de mas una men...
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- Roadie
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Superuser Contribution Puse mi tarjeta y me aparece cuenta free
Hola. Hace dos meses me subscribí a cuenta premiun escribiendo datos de mi tarjeta. En el cel no puedo entrar a datos de mi cuenta y en la web me figura como spoty free. Como puede ser si anote mi tarjeta. Deberia tener premiun. Por qie pasa esto?
- Hola. Hace dos meses me subscribí a cuenta premiun escribiendo datos de mi tarjeta. En el cel no puedo entrar a datos de mi cuenta y en la web me figura como spoty free. Como puede ser si anote mi ta...
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- Roadie
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Superuser Contribution ¿Pasa algo con los medios de pago argentinos?
Hola. Suscribí el servicio Premium hace seis meses con mi tarjeta de débito Visa Argentina sin inconvenientes y durante todo este tiempo fueron descontando de mi cuenta el monto a pagar. Este mes no fue así, y aunque registraba de nuevo mi tarjeta, n...
- Hola. Suscribí el servicio Premium hace seis meses con mi tarjeta de débito Visa Argentina sin inconvenientes y durante todo este tiempo fueron descontando de mi cuenta el monto a pagar. Este me...
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- Roadie
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Free trial Premium Issues
Hi,i have joined and am on the free trial premium.for some reason it still posts notification like "you discovered a Premium feature! Upgrading will unlock it"it is preventing me from skipping songs forward or fastracking the song using the time togg...
- Hi, i have joined and am on the free trial premium. for some reason it still posts notification like "you discovered a Premium feature! Upgrading will unlock it" it is preventing me from ski...
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- Newbie
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Superuser Contribution ingreso al plan familiar
hola que tal:estaba suscripto de forma individual y ahora pertenezco a un plan familiar.la suscripcion individual hay que darla de baja o se hace automaticamente al haber ingresado en el pack familiar.en caso que haya que darlo de baja, donde deberia...
- hola que tal: estaba suscripto de forma individual y ahora pertenezco a un plan familiar. la suscripcion individual hay que darla de baja o se hace automaticamente al haber ingresado en el pack fam...
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- Roadie
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Superuser Contribution Cant use my spotify
I paid spotify for premium but it doesn't work . Thank you for the action .
- I paid spotify for premium but it doesn't work . Thank you for the action .
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- Roadie
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Superuser Contribution No funciona mi tarjeta de regalo
En la mañana compre una tarjeta de 100e ingrese el codigo y me mandaron el correo de que ya tenia premium de nuevo pero sugue la version gratuita ya reinicie mi cuenta varias veces y nada
- En la mañana compre una tarjeta de 100e ingrese el codigo y me mandaron el correo de que ya tenia premium de nuevo pero sugue la version gratuita ya reinicie mi cuenta varias veces y nada
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- Roadie
- 707 Views
- 1 replies
- 0 likes
- 707 Views
- 1 replies
- 0 likes
Changing credit card
It's the 14th and I just switched my credit card for my spotify account. If I'm getting charged on the 18th will it charge my new card or will it charge my old card for this month?
- It's the 14th and I just switched my credit card for my spotify account. If I'm getting charged on the 18th will it charge my new card or will it charge my old card for this month?
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- 115 Views
- 0 replies
- 0 likes
- 115 Views
- 0 replies
- 0 likes
I can't pay with ininal for premium
I use ininal debit master cardBut ı cant buy spotify premiumI try wait someday but doesnt workHelp mee
- I use ininal debit master card But ı cant buy spotify premium I try wait someday but doesnt work Help mee
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- 352 Views
- 0 replies
- 0 likes
- 352 Views
- 0 replies
- 0 likes
Double charged
I am being charged twice a month for Spotify after I previously closed an account. Kinda pissed that I'm still getting charged for something I don't have access to, about to delete current account and call my bank reporting fraud
- I am being charged twice a month for Spotify after I previously closed an account. Kinda pissed that I'm still getting charged for something I don't have access to, about to delete current account an...
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- Casual Listener
- 208 Views
- 2 replies
- 0 likes
- 208 Views
- 2 replies
- 0 likes
Unauthorized subscription
I have a subscription however someone has a card number of mine and opened an account using that card. I have the visa transaction number. How do I resolve this so I don't keep getting charged every month for someone else's account
- I have a subscription however someone has a card number of mine and opened an account using that card. I have the visa transaction number. How do I resolve this so I don't keep getting charged every ...
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
How to cancel premium
I want to cancel my premium trial before I get billed and when I follow the cancellation process on my account page it doesn't give the a choice to cancel.
- I want to cancel my premium trial before I get billed and when I follow the cancellation process on my account page it doesn't give the a choice to cancel.
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Unhelpful twitter support after I upgraded to a premium family plan ---> unable to merge accounts
Very disappointed in the lack of support on twitter from Spotify. I was encouraged to sign up and merge my accounts and now they are silent. Two accounts authenticate using Facebook and I am billed 3x when it should be billing for one charge and pro-...
- Very disappointed in the lack of support on twitter from Spotify. I was encouraged to sign up and merge my accounts and now they are silent. Two accounts authenticate using Facebook and I am...
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- Regular
- 296 Views
- 4 replies
- 1 likes
- 296 Views
- 4 replies
- 1 likes
On premium but don't have unli skips
I'm subscribed to premium and i can pick a song but i don't have unli skips and can't rewind a song using the rewind button.
- I'm subscribed to premium and i can pick a song but i don't have unli skips and can't rewind a song using the rewind button.
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- Casual Listener
- 282 Views
- 4 replies
- 0 likes
- 282 Views
- 4 replies
- 0 likes
cancelled subscription
u have cancelled my subscription but you have still charged me £9.99 the following month. why is this?
- u have cancelled my subscription but you have still charged me £9.99 the following month. why is this?
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- Not applicable
- 229 Views
- 2 replies
- 0 likes
- 229 Views
- 2 replies
- 0 likes
Solved!! Premium account don't update
I have paid 08/11/2017 but in app my account hasn't been update to PREMIUM since.On the Web page, premium status appear but not in app.I have tried logging out and back in.I have tried deleting app and reinstalling.Nothing has worked.How should i do ...
- I have paid 08/11/2017 but in app my account hasn't been update to PREMIUM since. On the Web page, premium status appear but not in app. I have tried logging out and back in. I have tried deleting...
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- Roadie
- 243 Views
- 3 replies
- 0 likes
- 243 Views
- 3 replies
- 0 likes
Charged $14.99 even with student discount
Hello,I have been charged $14.99/month instead of $4.99/month since May, even though I had previously only been paying $4.99 because of a student discount
- Hello, I have been charged $14.99/month instead of $4.99/month since May, even though I had previously only been paying $4.99 because of a student discount
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- Not applicable
- 325 Views
- 5 replies
- 0 likes
- 325 Views
- 5 replies
- 0 likes