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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68814 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133484 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70263 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253580 Views
155 replies
13 likes
I joined Spotify Studnt today, however, I think I might have payed two times for premium because I have 2 charges on my bank account. Is there anyone who can help me make sure I haven't payed twice for one month? Thanks.
I joined Spotify Studnt today, however, I think I might have payed two times for premium because I have 2 charges on my bank account. Is there anyone who can help me make sure I haven't payed twice f...
Spotify Star
410 Views
2 replies
0 likes
Iv used unidays for Spotify once before but canceled it over summer now that I'm back at college iv tried to get the discount but it keeps saying "your student credentials are already associated with another Spotify account" if someone could help me ...
Iv used unidays for Spotify once before but canceled it over summer now that I'm back at college iv tried to get the discount but it keeps saying "your student credentials are already associated with...
Casual Listener
229 Views
1 replies
0 likes
I paid HKD144 in HK on 1/1/2017 for three months, and I toped up the account at HKD288 for 6 months. I even received a email, conforming that I have a 6 month subscribtion. But now, all I get is only THREE **bleep**ING MONTHS!! It is cheating!
I paid HKD144 in HK on 1/1/2017 for three months, and I toped up the account at HKD288 for 6 months. I even received a email, conforming that I have a 6 month subscribtion. But now, all I get is only...
Not applicable
178 Views
1 replies
0 likes
Boa tarde, efetuei o pagamento de 1 mês do spotify premium nessa minha conta vinculada ao facebook no domingo pelo app do Itaú. Hoje é terça e nem um e-mail de confirmação de pagamento eu recebi, sendo que já foi debitado o valor de 16,90 da minha co...
Boa tarde, efetuei o pagamento de 1 mês do spotify premium nessa minha conta vinculada ao facebook no domingo pelo app do Itaú. Hoje é terça e nem um e-mail de confirmação de pagamento eu recebi, sen...
Spotify Star
194 Views
1 replies
0 likes
Everywhere you travel, you must redo your payment method according to the currency and money worth. Huge pain for the backpacking community. Also so sad when in a country that doesn't offer Spotify. Do a set travellers plan that at least allows you t...
Everywhere you travel, you must redo your payment method according to the currency and money worth. Huge pain for the backpacking community. Also so sad when in a country that doesn't offer Spotify. ...
Roadie
157 Views
1 replies
0 likes
I have two free years of Spotify premium with my rogers phone plan and all of a sudden my premium stopped working this morning. I have 9 or 10 months left on my subscription and have never had any problems until now. Need this fixed ASAP
I have two free years of Spotify premium with my rogers phone plan and all of a sudden my premium stopped working this morning. I have 9 or 10 months left on my subscription and have never had ...
Casual Listener
328 Views
3 replies
0 likes
Hello! I'm a UC student studying abroad in Taiwan. Is it possible to subscribe with the student offer that I usually have back home? I sometimes start and stop my Spotify premium account depending on how much I use it. I'd like to have my tunes with ...
Hello! I'm a UC student studying abroad in Taiwan. Is it possible to subscribe with the student offer that I usually have back home? I sometimes start and stop my Spotify premium account depending on...
586 Views
0 replies
1 likes
So I decieded I wanted to get Spotify premium and I went to the website to sign up and started filling out everything. I am currently a student so after I filled out my payment option it took me to the screen to fill out my name and school, but it wo...
So I decieded I wanted to get Spotify premium and I went to the website to sign up and started filling out everything. I am currently a student so after I filled out my payment option it took me to t...
Casual Listener
221 Views
2 replies
0 likes
Hallo ik heb vorige week een familie account aangemaakt alleen als ik iedereen een mail stuur en hun klikken erop dan zegt ie dat de gebruikersnaam en wachtwoord niet goed zijn zijn nu al een week bezig en het lukt niet om iedereen aan te melden hoe ...
Hallo ik heb vorige week een familie account aangemaakt alleen als ik iedereen een mail stuur en hun klikken erop dan zegt ie dat de gebruikersnaam en wachtwoord niet goed zijn zijn nu al een week be...
173 Views
0 replies
0 likes
I don't have premium and Spotify took out of my bank account twice for it and it doesn't even show up on my account, who can I contact so I can figure my account out, thank you
I don't have premium and Spotify took out of my bank account twice for it and it doesn't even show up on my account, who can I contact so I can figure my account out, thank you
Spotify
227 Views
1 replies
0 likes
Hi. I suscribed for an a premium account but i have to cancelled cause i forgot what was the user password of that account. So i send an email with de cancellation form to spotify. Then they have cancelled my suscription. Now i want to get the premiu...
Hi. I suscribed for an a premium account but i have to cancelled cause i forgot what was the user password of that account. So i send an email with de cancellation form to spotify. Then they have can...
Roadie
208 Views
1 replies
0 likes
When I quit my premium abo, is my account then automatically offline? So I can still use my playlists and my followers will stay at my account. Or schould I make a new account and broadcast my playlists and followers to the new one? Does it work?
When I quit my premium abo, is my account then automatically offline? So I can still use my playlists and my followers will stay at my account. Or schould I make a new account and broadcast my playli...
Casual Listener
399 Views
2 replies
0 likes
Ok so I put my debit card in for the student account but I thought it mean high school and college students so when I put my high school it wasn't listed and thats when I figured out it was only for colleges and you guys still charged me the $4.99 SO...
Ok so I put my debit card in for the student account but I thought it mean high school and college students so when I put my high school it wasn't listed and thats when I figured out it was only for ...
Spotify Star
191 Views
1 replies
0 likes
I entered my card details to subscribe for Premium for Students. Then the page said that I should verify that I'm a student first and that they have not charged me yet but my provider notified me that Spotify has taken ₱65 from my account. I pushed t...
I entered my card details to subscribe for Premium for Students. Then the page said that I should verify that I'm a student first and that they have not charged me yet but my provider notified me tha...
Spotify Star
266 Views
1 replies
0 likes
I did not complete the subscription and now Spotify retained the balance of The subscription that I did not, I just put my card but did not finish the order, how do I recover my retained balance?
I did not complete the subscription and now Spotify retained the balance of The subscription that I did not, I just put my card but did not finish the order, how do I recover my retained balance?
Roadie
192 Views
1 replies
0 likes
Being charged 10 a month when I'm a student. tried to change subscription and wanted me to pay the 5 dollars after i just paid the 10??? why am i being charged 10? 10 isn't even a payment option? so confused
Being charged 10 a month when I'm a student. tried to change subscription and wanted me to pay the 5 dollars after i just paid the 10??? why am i being charged 10? 10 isn't even a payment option? so ...
Roadie
191 Views
1 replies
0 likes
Hi all,I have recently moved to Canada from the UK, which means I had to open a new bank account and get a new credit card.I have been trying to update my profile to use the Canadian credit card for the past 2 days, without success.When I change hte ...
Hi all, I have recently moved to Canada from the UK, which means I had to open a new bank account and get a new credit card. I have been trying to update my profile to use the Canadian credit card ...
Roadie
291 Views
1 replies
0 likes
One they gave my bank an advertisement telephone number when I called my bank to ask why I had a charge on my account to my subscription ends on the 12th today's the 11th I want to go cancel it for the following month and they already took out the mo...
One they gave my bank an advertisement telephone number when I called my bank to ask why I had a charge on my account to my subscription ends on the 12th today's the 11th I want to go cancel it for t...
Roadie
193 Views
1 replies
0 likes
Hei,I tried once to have spotify family but then since I have some problem with my account (it doesn't connect to facebook etc), the s.f. shuted down. But I'm still paying 149 kr per month!When I look at my account overview i have spotify Free. I don...
Hei, I tried once to have spotify family but then since I have some problem with my account (it doesn't connect to facebook etc), the s.f. shuted down. But I'm still paying 149 kr per month! When I...
Roadie
217 Views
1 replies
0 likes
I wanted to buy premium but i accidently canceled the payment when i supposed to enter a code and now it won't let me use my card to buy premium. I don't know how i got charged (i assume i got charged) even though i didn't recieve the code which is a...
I wanted to buy premium but i accidently canceled the payment when i supposed to enter a code and now it won't let me use my card to buy premium. I don't know how i got charged (i assume i got charge...
Roadie
185 Views
1 replies
0 likes
