I am on a family plan with 3 people and premium is only working for one person. Please help!!
I'm so sorry to that you are having this problem. I highly recommend that you tweet @spotifycares as they are very fast with the turn around on issues. Lets get you up and running good again.
The other option is to contact them via this link: Contact Spotify Support (Banking/Subscription).
I hope you are able to get your situation corrected as soon as possible. I have confidence you'll be satisfied with the resolution.If this solved your issue, click on 'ACCEPT AS SOLUTION', or add a Like if it was helpful. :)Take Care.