Payment

[ninagessler1]

I accidentally bought the full year package for spotify premium and it was a complete accident, can i remove the transaction? Please reply as soon as possible!!!

[Phant10]

I got charged for spotify for a year, when it should have been free with Spark.  Followed all instructions with spark, entered code etc.  Please refund and sort out.

[Robert_W]

Hey @ninagessler1,

Welcome to the forums!

For information on Spotify's refund policy please see here:

https://support.spotify.com/account_payment_help/payment_help/refund-policy/

If you have any more questions abut this or anything else please do let me know 🙂

If this solved your issue - Mark it as a solution! If you like my post - Please add a Like! 

[Robert_W]

Hey @Phant10,

Welcome to the forums!

It sounds as though your payments are deducted by Spark? If this is the case you would need to contact them directly so they can take a look at this for you.

Let me know if I can with anything else 🙂

If this solved your issue - Mark it as a solution! If you like my post - Please add a Like!