Payment

[Taylorneufy17]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I am being charged for 2 accounts yet I only use the one and can’t long into my other account to cancel! Help 

[Emilia_8]

Hi @Taylorneufy17, 

Thank you for reaching out here in the Community!

Make sure to follow the steps provided in this support article if you can't log in to your account. 

If you don't have access to your email address, feel free to contact customer support through the link provided in that article. 

For more details on how to cancel your subscription, check out this article. 

I hope you'll find this helpful!