Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Paypal payment: Beeing sent back to landing page

Solved!

Paypal payment: Beeing sent back to landing page

Hey,

 

I tried to subscribe for the 3 monts 0,99 euro deal. When I want to pay with Paypal, I can proceed as usual, but after I click the pay-button I find myself on the landing page I started the transaction. No payment appears in my paypal account, and my account is not premium then.

I tried yesterday and today.

I have never tried Spotify Premium before.

 

Please help me with this one.

 

Kind regards

Reply

Accepted Solutions
Marked as solution

Hey @Asunasan200,

 

It sounds like the PayPal account has been used for Spotify Subscriptions in the past - You unfortunately cannot claim any offers for new customers using this payment method.

 

Can you please try using another payment method?

Thanks 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @Asunasan200,

 

It sounds like the PayPal account has been used for Spotify Subscriptions in the past - You unfortunately cannot claim any offers for new customers using this payment method.

 

Can you please try using another payment method?

Thanks 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts