Pending Charges

[alyssaajohnsonn]

I was trying to get the student discount for Premium, but my Studet ID couldn't be verified, so I tried again. After not working the second time I did the manual verification which worked, but then my card couldn't go through because I have 2 pending charges from the first two attempts I made to acces Premium. Will these charges go away, and if so how long does it normally take for the charges to go away? I am using a debit card. 

Thank you!

[Erika]

Hey @alyssaajohnsonn and welcome to our Community!

A pending charge is a part of your bank or credit card company's authorization process. When you submit a payment, your bank or credit card places a temporary authorization on the funds. If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

Let us know if you have any other question.