Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 90724 Views
- 56 replies
- 5 likes
- 90724 Views
- 56 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11402 Views
- 24 replies
- 2 likes
- 11402 Views
- 24 replies
- 2 likes
Re: Student discount problems and spotify is charging me again
Boa Tarde!Gostaria que me ayudassem, pois ontem eu tentei me cadastrar no spotify premium para universitários e de certo! Coloquei o pagamento pelo cartão de crédito, e recebi uma mensagem: "Pré-autor aprovado no seu cartão - EBANX SPOTIFY valor RS 8...
- Boa Tarde! Gostaria que me ayudassem, pois ontem eu tentei me cadastrar no spotify premium para universitários e de certo! Coloquei o pagamento pelo cartão de crédito, e recebi uma mensagem: "Pré-au...
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- 95 Views
- 0 replies
- 0 likes
- 95 Views
- 0 replies
- 0 likes
Deceptive Advertising via e-mail
So I am curious why I am receiving advertising e-mails that appear to be a bait and switch. It has a much better deal in the subject line that I am actually eligible for in the body of the email. The email subject says "3days left: $0.99 for 3 months...
- So I am curious why I am receiving advertising e-mails that appear to be a bait and switch. It has a much better deal in the subject line that I am actually eligible for in the body of the email. The...
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- Newbie
- 297 Views
- 2 replies
- 2 likes
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Subscription
- 297 Views
- 2 replies
- 2 likes
Premium doesnt work
My premium doesnt work. I already log out and uninstall the app but it still doesnt work. It's been a week already.
- My premium doesnt work. I already log out and uninstall the app but it still doesnt work. It's been a week already.
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- Newbie
- 127 Views
- 1 replies
- 0 likes
- 127 Views
- 1 replies
- 0 likes
3 months 99 cents deal payment issue
I wanted to try 3 months 99 cents deal and there was an amount deduction from my account and my spotify account still is not premium help me
- I wanted to try 3 months 99 cents deal and there was an amount deduction from my account and my spotify account still is not premium help me
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- 164 Views
- 0 replies
- 0 likes
- 164 Views
- 0 replies
- 0 likes
Family subscription and Premium subscription
Hi i was wondering if someone could help me. I had paid for my spotify premium, and then later that week i joined my Family subscription later. But i did not cancel my premium account first, i still get charged for it. What can i do?
- Hi i was wondering if someone could help me. I had paid for my spotify premium, and then later that week i joined my Family subscription later. But i did not cancel my premium account first, i still ...
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- 105 Views
- 0 replies
- 0 likes
- 105 Views
- 0 replies
- 0 likes
3 months for 0.99 or 9.99?
Got an email ad - 3 months for 0.99 but the bottom it states $9.99. Way to try to be slick, Spotify! What gives?
- Got an email ad - 3 months for 0.99 but the bottom it states $9.99. Way to try to be slick, Spotify! What gives?
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- Casual Listener
- 323 Views
- 3 replies
- 1 likes
- 323 Views
- 3 replies
- 1 likes
Solved!! £0.99 offer not working
When trying to pay for the 3months for 99p deal, the website won't let me. I have tried on both card and PayPal and both times it says "processing" but then takes me back to the promotion page without upgrading my account. I left it a day, tried agai...
- When trying to pay for the 3months for 99p deal, the website won't let me. I have tried on both card and PayPal and both times it says "processing" but then takes me back to the promotion page withou...
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- Casual Listener
- 312 Views
- 2 replies
- 0 likes
- 312 Views
- 2 replies
- 0 likes
Solved!! I pay for spotify premium but don't work
I see this, and I don't know to solved this problem. I uninstall and install again this app but nothing, and the account si the same. Can someone help me?
- I see this, and I don't know to solved this problem. I uninstall and install again this app but nothing, and the account si the same. Can someone help me?
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- Spotify Star
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
I have sent my son an invite for family but he can't join as it thinks he is in another country
My son has an iphone, which is showing as being in England but when he tries to join spotify family, spoitify blocks him as it thinks he is in another country
- My son has an iphone, which is showing as being in England but when he tries to join spotify family, spoitify blocks him as it thinks he is in another country
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Premium subscription not applied to applications
Hello, i subscrieb ton premier via the offer of 99 cts for 3 month few days ago.I had the email confirmation. On the website my account seem to be premiumised but not in app. I tried the faq method. deconnexion etc etc. Reset the password. Nothing wo...
- Hello, i subscrieb ton premier via the offer of 99 cts for 3 month few days ago. I had the email confirmation. On the website my account seem to be premiumised but not in app. I tried the faq meth...
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- Casual Listener
- 198 Views
- 2 replies
- 0 likes
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Premium
- 198 Views
- 2 replies
- 0 likes
Unknown charge
I received a charge for $29 a week and a half after starting the three month subscription, and in my account I only have the receipt for the initial charge for those three months
- I received a charge for $29 a week and a half after starting the three month subscription, and in my account I only have the receipt for the initial charge for those three months
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- Community Legend
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Abbonamento annullato erroneamente
Salve, Ho annullato l'abbonamento per sbaglio, ma mi hanno detratto i soldi dalla carta, facendo un nuovo abbonamento devo rieffettuare il pagamento,potreste aiutarmi?
- Salve, Ho annullato l'abbonamento per sbaglio, ma mi hanno detratto i soldi dalla carta, facendo un nuovo abbonamento devo rieffettuare il pagamento,potreste aiutarmi?
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- Community Legend
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Eliminar mi tarjeta de base.
Hola, me descuentas todos los meses en la visa por una cuenta que desconosco, que hacer?...
- Hola, me descuentas todos los meses en la visa por una cuenta que desconosco, que hacer?...
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- Community Legend
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Hola. Hace dos meses que pago por premium y la aplicación me dice que no tengo el servicio premium.
Hola. Hace dos meses que pago por premium y la aplicación me dice que no tengo el servicio premium.
- Hola. Hace dos meses que pago por premium y la aplicación me dice que no tengo el servicio premium.
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- Community Legend
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
My account is always free
Today, I see this, and I don't know to solved this problem. I uninstall and install again this app but nothing. Some one can help me?
- Today, I see this, and I don't know to solved this problem. I uninstall and install again this app but nothing. Some one can help me?
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- Community Legend
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Unable to purchase premium?
I have an american express card and I tried to purchase the $.99 deal but everytime I click "Start my spotify premium" it says that I need to try another payment.
- I have an american express card and I tried to purchase the $.99 deal but everytime I click "Start my spotify premium" it says that I need to try another payment.
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- Casual Listener
- 209 Views
- 4 replies
- 0 likes
- 209 Views
- 4 replies
- 0 likes
Getting charged every month and can't find the account that it is charged to. Help please.
Hi,I'm getting charged by spotify every month. I have checked every account that I could think of (3) and they all say I'm on "free" spotify. How can I find this account?Thanks
- Hi, I'm getting charged by spotify every month. I have checked every account that I could think of (3) and they all say I'm on "free" spotify. How can I find this account? Thanks
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- Community Legend
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Charged 3 times but should only be charged once
I tried to sign up for spotify student premium account this morning, after i put in all my credit card information and went to look up my school it said that my information could not be found for my school and that i would not be charged till my info...
- I tried to sign up for spotify student premium account this morning, after i put in all my credit card information and went to look up my school it said that my information could not be found for my ...
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- Community Legend
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Stop payment
I didn't authorize Spotify to take money off my bank account now I'm charged with a $30 return fee as well .. I want my money back
- I didn't authorize Spotify to take money off my bank account now I'm charged with a $30 return fee as well .. I want my money back
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- Community Legend
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Got premium, still get greyed out songs and ads
Hi guys. I subscribed to premium a couple of days ago, and all songs are greyed out, can only shuffleplay songs, and I get ads. I had spotify via my phone company up until recently, but bought premium when that ended. Dont know if that can have somet...
- Hi guys. I subscribed to premium a couple of days ago, and all songs are greyed out, can only shuffleplay songs, and I get ads. I had spotify via my phone company up until recently, but bought premiu...
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- Community Legend
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes