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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • CindyGavin
  • Visitor
  • 6754 Views
  • 24 replies
  • 2 likes
  • 6754 Views
  • 24 replies
  • 2 likes

Superuser Contribution Payment by mastercard is having an error

I'm trying to get the student discount subscribtion but i've been getting this "payment using this method is having a problem today, try again later" when it's the only payment method here in indonesia, the error message was translated from indonesia...

  • Newbie
  • I'm trying to get the student discount subscribtion but i've been getting this "payment using this method is having a problem today, try again later" when it's the only payment method here in indones...
  • Julian
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Premium subscribtion via prepaid

Globe gave a promo for 3 months for 129 pesos and it's my first time subscribing to premium... will the 3 months for 129 pesos work on prepaid by subscribing to sp129 on globe? thanks..

  • Casual Listener
  • Globe gave a promo for 3 months for 129 pesos and it's my first time subscribing to premium... will the 3 months for 129 pesos work on prepaid by subscribing to sp129 on globe?   thanks..
  • timdeleon
  • Casual Listener
  • 198 Views
  • 2 replies
  • 0 likes
  • 198 Views
  • 2 replies
  • 0 likes

Solved!! Changing Country

Hello, i'm italian but i'm currently living in poland and i received the offer "3 months, 19,99 pln". If i subscribe to it but then i come back home before the 3 months expire, will my subscription be valid also in italy? Thanks in advance

  • Newbie
  • Hello, i'm italian but i'm currently living in poland and i received the offer "3 months, 19,99 pln". If i subscribe to it but then i come back home before the 3 months expire, will my subscription b...
  • labelscollected
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Spotify premium via kpn

Ik heb een mobiel kpn abbonoment met 2 jaar gratis spotify premium, maar nu geeft spotify aan dat ik spotify free heb. Mijn telefoon abbonement bij kpn is nog lang niet afgelopen, wat nu ???Tevens vind ik het een zéér slechte zaak dat spotify geen kl...

  • Newbie
  • Ik heb een mobiel kpn abbonoment met 2 jaar gratis spotify premium, maar nu geeft spotify aan dat ik spotify free heb. Mijn telefoon abbonement bij kpn is nog lang niet afgelopen, wat nu ??? Teven...
  • Hubo
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Premium Offer - No subscription but charged $0.99 twice on my card

I tried paying for premium offer CAD0.99 for 3 months premium. Upon sharing my payment info and clicking on "start my spotify premium", my card was charged but Spotify displayed a message that "it looks like you have used this service before" and gav...

  • Newbie
  • I tried paying for premium offer CAD0.99 for 3 months premium. Upon sharing my payment info and clicking on "start my spotify premium", my card was charged but Spotify displayed a message that "it lo...
  • zachbeard
  • Casual Listener
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

My card is from US but I live in Mexico

Like the title says, I work in San Diego but I live in Tijuana, but can't change my country for there I can't subscribe to premium.

  • Newbie
  • Like the title says, I work in San Diego but I live in Tijuana, but can't change my country for there I can't subscribe to premium.
  • OptimuzKrice
  • Roadie
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Help me with premium for family

Our premium has quit and if the "leader" of premium for family buys premium on her phone, does the rest of us get our premium back as well?

  • Newbie
  • Our premium has quit and if the "leader" of premium for family buys premium on her phone, does the rest of us get our premium back as well?
  • sleepyyysophia
  • Casual Listener
  • 153 Views
  • 1 replies
  • 1 likes
  • 153 Views
  • 1 replies
  • 1 likes

Superuser Contribution switching from premium of 0.99$ month to student premium

Hi,I have just downladed the spotify app and wanna a take premium of 0.99$ month for 3 moths and later wanna continue as a student subcription. Hw do i do it.

  • Newbie
  • Hi, I have just downladed the spotify app and wanna a take premium of 0.99$ month for 3 moths and later wanna continue as a student subcription. Hw do i do it.
  • Sophia
  • Roadie
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid Twice

I just applied that student thing two days ago and paid 6,99TL for that. But Spotify took another 13,99TL from me. I already paid and want my money back.

  • Casual Listener
  • I just applied that student thing two days ago and paid 6,99TL for that. But Spotify took another 13,99TL from me. I already paid and want my money back.
  • Sophia
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

I've paid Premium but it still Say I have a Free count

Hi, I've paid one hour ago, and my Spotify still say I have free and not Premium, indeed my credit card have a payment.Just through these message but not I have Premium.Also I close my session, and log in again, but not functionPlease help me!

  • Casual Listener
  • Hi, I've paid one hour ago, and my Spotify still say I have free and not Premium, indeed my credit card have a payment. Just through these message but not I have Premium. Also I close my session, a...
  • ScarlettOmaña
  • Casual Listener
  • 222 Views
  • 2 replies
  • 0 likes
  • 222 Views
  • 2 replies
  • 0 likes

Superuser Contribution Promoção de 3 meses por R$1,99

Entrei pra contratar o plano, disse q meu cartão estava em um dia ruim, fechei e abrir de novo e deu que não estava mais disponível por eu não ser mais usuário novo, sendo q eu tinha acabado de criar a conta, nem sequer cheguei a baixar o aplicativo ...

  • Newbie
  • Entrei pra contratar o plano, disse q meu cartão estava em um dia ruim, fechei e abrir de novo e deu que não estava mais disponível por eu não ser mais usuário novo, sendo q eu tinha acabado de criar...
  • Sophia
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Falha no pagamento do Premium

Ao chegar na página de pagamento para selecionar a forma de pagamento há um erro (conforme a imagem) e não consigo fazer o pagamento do Premium

  • Newbie
  • Ao chegar na página de pagamento para selecionar a forma de pagamento há um erro (conforme a imagem) e não consigo fazer o pagamento do Premium
  • Sophia
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help

Hola, compre una tarjeta de prepago en el Oxxo, pongo el **bleep** en la página web donde me lo solicita y me dice que no existe ese código, recién lo abrí yo. / Hi, I bought a prepaid card in the Oxxo, I put the PIN on the website where they ask me ...

  • Newbie
  • Hola, compre una tarjeta de prepago en el Oxxo, pongo el **bleep** en la página web donde me lo solicita y me dice que no existe ese código, recién lo abrí yo. / Hi, I bought a prepaid card in the Ox...
  • Sophia
  • Roadie
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Charged for school but school not recognised

I just signed up for spotify premium and at first I chose the student discount but my school was not recognised, so I went back to signing up for the regular premium discount and after I finished putting in my bank details, I checked my bank statemen...

  • Newbie
  • I just signed up for spotify premium and at first I chose the student discount but my school was not recognised, so I went back to signing up for the regular premium discount and after I finished put...
  • Jiana
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution No automatic payment

I got premium for al long time. And i've switched to family premium 2/3 months ago. Normally it pays automaticly on the 7 of the month. But it hasn't payed this 7th of june and in the app it says i have a free account. I have enough money on my payme...

  • Casual Listener
  • I got premium for al long time. And i've switched to family premium 2/3 months ago. Normally it pays automaticly on the 7 of the month. But it hasn't payed this 7th of june and in the app it says i h...
  • Sophia
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with payment

I'm having problems with my invoice, this month I received 2 bills on my invoice to pay. I have already seen the site, and they redirect me to the receipts page, but I can't connect because the page is offline. I would like to someone help me!

  • Newbie
  • I'm having problems with my invoice, this month I received 2 bills on my invoice to pay. I have already seen the site, and they redirect me to the receipts page, but I can't connect because the page ...
  • Sophia
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes