Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62436 Views
- 43 replies
- 3 likes
- 62436 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
I don't want Family Premium!
Trying to renew my spotify premium but every time i click upgrade for the 6.99 package it takes me to a checkout with 10.99 for family premium??
- Trying to renew my spotify premium but every time i click upgrade for the 6.99 package it takes me to a checkout with 10.99 for family premium??
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- Not applicable
- 191 Views
- 2 replies
- 0 likes
- 191 Views
- 2 replies
- 0 likes
Tarjeta
Me indica que mi tarjeta tiene un mal dia y no puedo pagar premium pero ya lo intente con otras tarjetad y dice lo mismo . Que se puede hacer ?
- Me indica que mi tarjeta tiene un mal dia y no puedo pagar premium pero ya lo intente con otras tarjetad y dice lo mismo . Que se puede hacer ?
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- 106 Views
- 0 replies
- 0 likes
- 106 Views
- 0 replies
- 0 likes
Got charged for nothing? tidal here we go...
So as i explained in my previous unanswered topics... i am trying to change my paying method to a polish card since i moved here a few weeks ago...While trying to do that i never confirmed the usage of my credit card because the ridiculous offers i g...
- So as i explained in my previous unanswered topics... i am trying to change my paying method to a polish card since i moved here a few weeks ago... While trying to do that i never confirmed the usag...
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- 146 Views
- 0 replies
- 0 likes
- 146 Views
- 0 replies
- 0 likes
Solved!! Where do I live?
I just started a family subscription with my facebook linked account. The problem is that I don't know what exact words I have to send my relatives so they can enter on it. I mean, we all know where we live, but I don't know where spotify exactly bel...
- I just started a family subscription with my facebook linked account. The problem is that I don't know what exact words I have to send my relatives so they can enter on it. I mean, we all know where ...
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- Spotify Star
- 327 Views
- 3 replies
- 0 likes
- 327 Views
- 3 replies
- 0 likes
From euro to pounds?
I want to pay for a premium account.I live in Holland, the site offers me for a familypack 15 euro, but when I want to pay the euro changes to pound!! That doesn't seem right...Who can help? I won't take a primium If it Goes to pounds!Regards,Niek
- I want to pay for a premium account. I live in Holland, the site offers me for a familypack 15 euro, but when I want to pay the euro changes to pound!! That doesn't seem right... Who can help? ...
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- Casual Listener
- 263 Views
- 2 replies
- 0 likes
- 263 Views
- 2 replies
- 0 likes
Paid 0,99 for 3 months
hello guys 3 days ago i bought spotify premium with the 3 months for 0,99 promotion but when i wanted to check my premium status i saw that my spotify runs out 16-06-17 even though i paid for it on 13-06-17. Is this a glitch or is this supposed to ha...
- hello guys 3 days ago i bought spotify premium with the 3 months for 0,99 promotion but when i wanted to check my premium status i saw that my spotify runs out 16-06-17 even though i paid for ...
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- Spotify Star
- 319 Views
- 4 replies
- 1 likes
- 319 Views
- 4 replies
- 1 likes
My account was disabled
Hi.My account was disabled due to billing problems. I want to access and my user name and password when I click Lgin it says "Ops, something went wrong. Try again later". In the spotify app it says "Error code 3". If i want to reset my password, it s...
- Hi. My account was disabled due to billing problems. I want to access and my user name and password when I click Lgin it says "Ops, something went wrong. Try again later". In the spotify app it...
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Get old receipts
I would like to get some older receipts from my payments. I can only get 9 months back. I would like to get 2 years back.
- I would like to get some older receipts from my payments. I can only get 9 months back. I would like to get 2 years back.
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- Spotify Star
- 312 Views
- 1 replies
- 0 likes
- 312 Views
- 1 replies
- 0 likes
Re: Paid 0,99 for 3 months
I have same problem, i payed by PaySafeCard
- I have same problem, i payed by PaySafeCard
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- Casual Listener
- 171 Views
- 2 replies
- 0 likes
- 171 Views
- 2 replies
- 0 likes
Subscription changed from £4.99 to £9.99
My accounthas changed from student £4.99 to £9.99 for no reason and now wont let me switch it back. HELP
- My accounthas changed from student £4.99 to £9.99 for no reason and now wont let me switch it back. HELP
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- Community Legend
- 261 Views
- 3 replies
- 0 likes
- 261 Views
- 3 replies
- 0 likes
Want to cancel
I want to cancel my prescription to this but don't know how because they charged me .99 for something I can't even download so stupid
- I want to cancel my prescription to this but don't know how because they charged me .99 for something I can't even download so stupid
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- Casual Listener
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Won't let me use free spotify for starbuck partners
I no longer have a premium subscription, however when I try to use the link for free premium for starbuck partners it says I can't because I already have a subscription.
- I no longer have a premium subscription, however when I try to use the link for free premium for starbuck partners it says I can't because I already have a subscription.
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- Casual Listener
- 263 Views
- 6 replies
- 0 likes
- 263 Views
- 6 replies
- 0 likes
Pago en linea con bbva bancomer
Hola quiero cambiarme a premium por eso mismo pense en hacer un cargo a mi tarjeta de débito y por eso lo realice co. Una transferencia el problema es que no da de alta el servicio y en mi cuenta ya aparece el pago... Que debo realizar para poder dar...
- Hola quiero cambiarme a premium por eso mismo pense en hacer un cargo a mi tarjeta de débito y por eso lo realice co. Una transferencia el problema es que no da de alta el servicio y en mi cuenta ya ...
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- 2453 Views
- 0 replies
- 1 likes
- 2453 Views
- 0 replies
- 1 likes
Need a response - Family Premium problem
I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still showing that they are in the FREE subscription. I was b...
- I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still show...
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- Roadie
- 382 Views
- 1 replies
- 0 likes
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contactFamily PlanHelpPremiumresponse neededSubscription
- 382 Views
- 1 replies
- 0 likes
Subscription disappeared
Hello,The premium subscription was paid for on 6/12 and yesterday the account status says that it's the free version only. What happened?Thanks,Ed
- Hello, The premium subscription was paid for on 6/12 and yesterday the account status says that it's the free version only. What happened? Thanks, Ed
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- Roadie
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Cancelled subscription, but still billed
I cancelled my Spotify Premium subscription before the next billing cycle, but then a week or so later I was billed the subscription fee. However, my account did not recieve premium access. I had an account in the past that was tied to a Facebook acc...
- I cancelled my Spotify Premium subscription before the next billing cycle, but then a week or so later I was billed the subscription fee. However, my account did not recieve premium access. I had an ...
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- Roadie
- 122 Views
- 1 replies
- 0 likes
- 122 Views
- 1 replies
- 0 likes
cancelled but still was charged
I cancelled my subscription sometime earlier this month, maybe as long ago as May. on 6/14/17 I was charged $9.99. I'm not sure why I would be charged for a new month when I had cancelled already?
- I cancelled my subscription sometime earlier this month, maybe as long ago as May. on 6/14/17 I was charged $9.99. I'm not sure why I would be charged for a new month when I had cancelled...
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- Roadie
- 100 Views
- 1 replies
- 0 likes
- 100 Views
- 1 replies
- 0 likes
No puedo pagar premium
Ayudenme, ya que no puedo suscribirme a premium, metí más de 2 tc y no puedo pagar.
- Ayudenme, ya que no puedo suscribirme a premium, metí más de 2 tc y no puedo pagar.
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- Casual Listener
- 143 Views
- 2 replies
- 0 likes
- 143 Views
- 2 replies
- 0 likes
Changing payment of Premium
Hi, I am currently enrolled in Premium, billed through my credit card. However I found out my post paid line through my mobile provider (Globe Philippines) entitles me to free Spotify. How do I change it to be billed through my service provider?
- Hi, I am currently enrolled in Premium, billed through my credit card. However I found out my post paid line through my mobile provider (Globe Philippines) entitles me to free Spotify. How do I chang...
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- Newbie
- 109 Views
- 1 replies
- 0 likes
- 109 Views
- 1 replies
- 0 likes
Solved!! Premium Subscription
I grabbed the 129 for 3 months promo today, but after my payment made, i checked my subscription and it will expire next month? What happened?I know it's only 129, but its not about money i spent. Hope you understand.
- I grabbed the 129 for 3 months promo today, but after my payment made, i checked my subscription and it will expire next month? What happened? I know it's only 129, but its not about money i spent. ...
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- Newbie
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes