Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62441 Views
- 43 replies
- 3 likes
- 62441 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
Re: Contact Spotify
Money keeps getting taken out of my account for service i dont even get! I want this cancelled immediatley. How do I stop this?
- Money keeps getting taken out of my account for service i dont even get! I want this cancelled immediatley. How do I stop this?
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- Newbie
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Superuser Contribution Downloading
I've downloaded a bunch of songs and want to listen offline. After about 15 minutes, nothing is available to play and says I need to go online and download the songs.This is reaccuring daily... help please
- I've downloaded a bunch of songs and want to listen offline. After about 15 minutes, nothing is available to play and says I need to go online and download the songs. This is reaccuring daily... h...
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- Roadie
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
using my data
i have spotify premium but it's still using my data!! i can't use all my data for music so i got premium, but it's still using my data?!? it says it's not supposed to but it still is.
- i have spotify premium but it's still using my data!! i can't use all my data for music so i got premium, but it's still using my data?!? it says it's not supposed to but it still is.
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- Casual Listener
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Superuser Contribution Why the ads! I'm still premium!.. but subscription showing free!
I have recently upgraded my phone. I had Spotify premium on my previous contract and since upgrading, the app has now changed to free rather than premium however Spotify is part of my new contract also for 24 months also.. please can someone help! Th...
- I have recently upgraded my phone. I had Spotify premium on my previous contract and since upgrading, the app has now changed to free rather than premium however Spotify is part of my new contract al...
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- Roadie
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Superuser Contribution Premium payment made still not working
I payed for premium and worked for a while (around 10 days), it's gone now and hasn't been a month yet, and I had my card registered anyway. I have my receipt and it says I payed on June 2nd... I already tried logging in and out and that is also not ...
- I payed for premium and worked for a while (around 10 days), it's gone now and hasn't been a month yet, and I had my card registered anyway. I have my receipt and it says I payed on June 2nd... I alr...
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- Roadie
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Superuser Contribution Updated student plan but got charged full amount
A while ago I was asked to confirm that I was still a student, I did that, but now I got charged the full amount that I didn't sign up for. How do I get refunded and verify that I have the student discount?
- A while ago I was asked to confirm that I was still a student, I did that, but now I got charged the full amount that I didn't sign up for. How do I get refunded and verify that I have the student di...
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- Roadie
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes
Superuser Contribution Problemas con mi cuenta
El pasado 4 de junio adquirí por primera vez Spotify premium después de usar el freemium varios meses. Hoy 14 de junio al querer utilizar mi cuenta premium noté que me aparece como Freemium de nuevo Que puedo hacer???
- El pasado 4 de junio adquirí por primera vez Spotify premium después de usar el freemium varios meses. Hoy 14 de junio al querer utilizar mi cuenta premium noté que me aparece como Freemium de nuevo ...
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- Roadie
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Superuser Contribution Why do i still see add's
Hi 2 days ago I upgraded and I'm still seeing the add's.. Any help would be appreciated,Cheer's,Chris.
- Hi 2 days ago I upgraded and I'm still seeing the add's.. Any help would be appreciated, Cheer's, Chris.
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- Roadie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Superuser Contribution Porque me cobran 99 pesos si la oferta es de 9 pesos por tres meses (Mexico)
Acabo de realizar el pago de $9 pesos acá en México y no me aparece mi premium ni tampoco puedo poner las canciones sólo en aleatorio alguien sabe porque ?
- Acabo de realizar el pago de $9 pesos acá en México y no me aparece mi premium ni tampoco puedo poner las canciones sólo en aleatorio alguien sabe porque ?
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- Roadie
- 975 Views
- 1 replies
- 0 likes
- 975 Views
- 1 replies
- 0 likes
Payed €9,99 for a 3-month €0,99 deal.
Hello, May 29th i saw a facebook post for a 3-month premium deal for €0,99. After that i wanted to get this deal before it gets expired. After hitting the pay button on paypal i saw that i have payed €9.99 instead of €0,99. Is there a way to get my p...
- Hello, May 29th i saw a facebook post for a 3-month premium deal for €0,99. After that i wanted to get this deal before it gets expired. After hitting the pay button on paypal i saw t...
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- Spotify Star
- 130 Views
- 1 replies
- 0 likes
- 130 Views
- 1 replies
- 0 likes
Superuser Contribution student discount, but i cant pay with ideal
i want to buy the spotify premium with student discount, but i cant pay with my ideal??
- i want to buy the spotify premium with student discount, but i cant pay with my ideal??
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- Roadie
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
All of a sudden not a premium member anymore
Hello, So I have been a premium member for two years (for 9,99euro) but all of a sudden I am no longer a premium member. I did not change anything nor did I cancel my membership. All of a sudden, I have to listen to **bleep**ty ads and stuff. I did n...
- Hello, So I have been a premium member for two years (for 9,99euro) but all of a sudden I am no longer a premium member. I did not change anything nor did I cancel my membership. All of a su...
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- Casual Listener
- 218 Views
- 3 replies
- 0 likes
- 218 Views
- 3 replies
- 0 likes
Pague spotify premium con mi tarjeta y aun sigo en modo free
Ya me hicieron los cargos a la tarjeta, por que pense que era un error y lo hize dos veces y ya me hicieron los dos cargos a la tarjeta, pero aun sigo siendo modo free y mi modo premium no se activa
- Ya me hicieron los cargos a la tarjeta, por que pense que era un error y lo hize dos veces y ya me hicieron los dos cargos a la tarjeta, pero aun sigo siendo modo free y mi modo premium no se activa
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- 114 Views
- 0 replies
- 0 likes
- 114 Views
- 0 replies
- 0 likes
Cancelamento
Meu plano familiar encerra dia 19/06/2017, caso eu cancele dia 18 vai vir uma cobrança de uma nova parcela?
- Meu plano familiar encerra dia 19/06/2017, caso eu cancele dia 18 vai vir uma cobrança de uma nova parcela?
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- Composer
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Accidentally clicked the wrong trial.
Hi - I wanted to opt in to PHP 129/ 3 months offer but I accidentally pressed on the 7-day trial. I can't get the offer now. It says I already opt in to a similar offer. Please help. Thanks
- Hi - I wanted to opt in to PHP 129/ 3 months offer but I accidentally pressed on the 7-day trial. I can't get the offer now. It says I already opt in to a similar offer. Please help. Thanks
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- Roadie
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
price changed from 4.99 to 9.99
i have been using the service for the last few years in ireland for 4.99 per month which was add free. i upgraded for 1 month to the 9.99 so i could download. i ended it after 1 month now i am charged 9,99 p/m for what i was paying 4.99 p/m for the l...
- i have been using the service for the last few years in ireland for 4.99 per month which was add free. i upgraded for 1 month to the 9.99 so i could download. i ended it after 1 month now i am charge...
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- Spotify Star
- 390 Views
- 4 replies
- 0 likes
- 390 Views
- 4 replies
- 0 likes
Subscribed for 3,49€, didn't get my account subscribed
Hi! Today I tried to subscribe as a student, after inserting by credit card info, they asked me to enter my school but I didn't find mine, so I selected random school to register with. Next page - they asked me to upload my document to prove that I'm...
- Hi! Today I tried to subscribe as a student, after inserting by credit card info, they asked me to enter my school but I didn't find mine, so I selected random school to register with. Next ...
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- Community Legend
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Why cant I use my paid 3 month Premium ?
On my bank I can see that the payment for 3 month for kt 9,00 (denmark) have been drawn 30-MAY-2017, but still I can´t use it.I have try everything that I can read about under "HELP" - even uninstall spotify an install again..Hope someone can help me...
- On my bank I can see that the payment for 3 month for kt 9,00 (denmark) have been drawn 30-MAY-2017, but still I can´t use it. I have try everything that I can read about under "HELP" - even uninsta...
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- Casual Listener
- 373 Views
- 4 replies
- 0 likes
- 373 Views
- 4 replies
- 0 likes
Superuser Contribution Premium in poland is super expensive?
Hi there, i am trying to renew my subscription from poland (im from Argentina but but moved here a couple of weeks ago).Since my new card is polish, the account needs to be changed to that country also.But when i try to do that I'm promted with the "...
- Hi there, i am trying to renew my subscription from poland (im from Argentina but but moved here a couple of weeks ago). Since my new card is polish, the account needs to be changed to that country ...
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- Roadie
- 3804 Views
- 6 replies
- 0 likes
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ArgentinaexpensivePolandPremium
- 3804 Views
- 6 replies
- 0 likes
Solved!! Premium por 3 meses
Compré la suscripción de $9.00 por 3 meses y todo funcionaba bien pero de repente apareció en mi cuenta que estaba como "Gratis" y ya no como premium, así que comenzaron a pasar anuncios y no puedo cambiar de canción. Que hago? Ya chequé el recibo de...
- Compré la suscripción de $9.00 por 3 meses y todo funcionaba bien pero de repente apareció en mi cuenta que estaba como "Gratis" y ya no como premium, así que comenzaron a pasar anuncios y no puedo c...
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- Newbie
- 1468 Views
- 17 replies
- 3 likes
- 1468 Views
- 17 replies
- 3 likes