Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 124091 Views
- 81 replies
- 10 likes
- 124091 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14838 Views
- 27 replies
- 2 likes
- 14838 Views
- 27 replies
- 2 likes
Switched subscription by accident
I switched my subscription by accident to a family plan my old plan was til October next year i want to switch back to that
- I switched my subscription by accident to a family plan my old plan was til October next year i want to switch back to that
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- Roadie
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Problema Con Tarjeta de Prepago
Tengo 1 problema con 1 tarjetade prepago ,la compre en 1 Oxxo y la tarjeta se activo correctamente, la canjee correctamente ,a la cuenta correcta , pero en mi cuenta me aparece que mi suscripcion se vence el 9/7/17 cuando la fecha correcta deberia de...
- Tengo 1 problema con 1 tarjetade prepago ,la compre en 1 Oxxo y la tarjeta se activo correctamente, la canjee correctamente ,a la cuenta correcta , pero en mi cuenta me aparece que mi suscripcion se ...
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- 170 Views
- 0 replies
- 0 likes
- 170 Views
- 0 replies
- 0 likes
Plan familiar
Spotify no me deja obtener el plan familiar y cada vez que intento pagarlo me aparece un mensaje que dice que lo intente más tarde ya que mi tarjeta no está teniendo un buen día. Ya lo he intentado varías veces pero todavía no puedo pagarlo. ¿Qué pue...
- Spotify no me deja obtener el plan familiar y cada vez que intento pagarlo me aparece un mensaje que dice que lo intente más tarde ya que mi tarjeta no está teniendo un buen día. Ya lo he intentado v...
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- Casual Listener
- 149 Views
- 1 replies
- 1 likes
- 149 Views
- 1 replies
- 1 likes
Can't suscribe
I have a problem with suscribing to the familiar premium. I've tried to suscribe with creditcard and debitcard, but it doesn't Work. What can i do?
- I have a problem with suscribing to the familiar premium. I've tried to suscribe with creditcard and debitcard, but it doesn't Work. What can i do?
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
mudar forma de pagamento
Não consigo mudar minha forma de pagamento do cartão para ao boletoPreciso do boleto no e-mail se possível todos os meses
- Não consigo mudar minha forma de pagamento do cartão para ao boleto Preciso do boleto no e-mail <mod snip/ email> se possível todos os meses
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- 241 Views
- 0 replies
- 0 likes
- 241 Views
- 0 replies
- 0 likes
Believe i will be charged twice for a month
I got the recurring payment authorized of $4.99 on June 27, and i checked my spotify account to see when i will be charged again for the next month cause i want to switch to spotify free after this month that i got charged for already, and it says i ...
- I got the recurring payment authorized of $4.99 on June 27, and i checked my spotify account to see when i will be charged again for the next month cause i want to switch to spotify free after this m...
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- 109 Views
- 0 replies
- 0 likes
- 109 Views
- 0 replies
- 0 likes
Billing date has changed without me changing it
I didn't have money in my bank account on the 21st of June which is my billing date....I updated my info and was charged on the 30th of June....but now it's saying it's going to renew my subcription and charge me again today....on July 8th...
- I didn't have money in my bank account on the 21st of June which is my billing date....I updated my info and was charged on the 30th of June....but now it's saying it's going to renew my subcription ...
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- Newbie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Why has all my playlists been deleted since yesterday??
I went to go play my playlists on Spotify for a party this evening and all my playlists have gone? I'm so upset because I've had it for 2 years and all of my music has built up and now non of its there, I really hope I can get it back as I've done no...
- I went to go play my playlists on Spotify for a party this evening and all my playlists have gone? I'm so upset because I've had it for 2 years and all of my music has built up and now non of its the...
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- Gig Goer
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
My 30 day free trial
I just signed up for a 30 day free trial but it says that my subscription will renew tommorow and I will be charged $10
- I just signed up for a 30 day free trial but it says that my subscription will renew tommorow and I will be charged $10
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- Casual Listener
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
I have made 2 Spotify accounts. They are both free. I want to make one of them premium.
Please help.
- Please help.
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- Music Fan
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
My family subscriptions changed to free without my doing
I have had a premium account for 2+ years. It is set up to auto pay for a family subscription and has been on a credit card. It recently just turned into a free acount without my doing. The account is not associated with a facebook or anyother platfo...
- I have had a premium account for 2+ years. It is set up to auto pay for a family subscription and has been on a credit card. It recently just turned into a free acount without my doing. The ...
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- 115 Views
- 0 replies
- 0 likes
- 115 Views
- 0 replies
- 0 likes
Tengo mas de 1 año pagando premium me llega a mi estado de cuenta cada mes.
en restablecer mi cuenta pongo mi correo y me dice que es a traves de facebook y yo nunca lo he hecho por este medio, ya estoy desesperada para restablecer mi contraseña o usuario
- en restablecer mi cuenta pongo mi correo y me dice que es a traves de facebook y yo nunca lo he hecho por este medio, ya estoy desesperada para restablecer mi contraseña o usuario
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- 111 Views
- 0 replies
- 0 likes
- 111 Views
- 0 replies
- 0 likes
One month premium trial
I submit one month premium trial but after I put my account it only accepted 7days premium trial. Can someone help me?
- I submit one month premium trial but after I put my account it only accepted 7days premium trial. Can someone help me?
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- Newbie
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
Cobrança indevida 1,99 por 3 meses
Contratei a promoção de R$ 1,99 durante 3 meses e o App ativou apenas e hj dia 08/07 está informando que vai cobrar R$ 16,90. Considero isso propaganda enganosa e solicito correção do mesmo urgente.
- Contratei a promoção de R$ 1,99 durante 3 meses e o App ativou apenas e hj dia 08/07 está informando que vai cobrar R$ 16,90. Considero isso propaganda enganosa e solicito correção do mesmo urgente.
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- 114 Views
- 0 replies
- 0 likes
- 114 Views
- 0 replies
- 0 likes
New Subscription While Abroad
Hello i'm from Cyprubs being abroad for an internship in Belgium for a month now, stayin another month and a half! Unfortunately my family decided to stop our spotify family premium plan and here i am in belgium without my music! Any chance i can get...
- Hello i'm from Cyprubs being abroad for an internship in Belgium for a month now, stayin another month and a half! Unfortunately my family decided to stop our spotify family premium plan and her...
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
Double subscription; Which one ends first?
Hello I need help badly. I subscribed to Premium on 6/16/17 which means my service will end on the 07/16/17. For some reason or my own fault I suddenly received a text message from my credit card bank on 07/07/17 for Spotify and when I checked it was...
- Hello I need help badly. I subscribed to Premium on 6/16/17 which means my service will end on the 07/16/17. For some reason or my own fault I suddenly received a text message from my credit card ban...
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- 95 Views
- 0 replies
- 0 likes
- 95 Views
- 0 replies
- 0 likes
"Get 3 months of Premium for 0,99€" not accessible
I received the offer to get 3 months of premium for 0,99€, but clicking on "Learn more" to accept the offer, I couldn't find any subscripe functionality, just a pure page of presentation. How can I subscribe to it?
- I received the offer to get 3 months of premium for 0,99€, but clicking on "Learn more" to accept the offer, I couldn't find any subscripe functionality, just a pure page of presentation. How can I s...
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
I'm subscribed but can't download
I am subscribed to premium Spotify and I'm paying through Apple. Apple says I am still subscribed and my subscription doesn't run out for another month. However on Spotify, my subscription has ended and I can't download music
- I am subscribed to premium Spotify and I'm paying through Apple. Apple says I am still subscribed and my subscription doesn't run out for another month. However on Spotify, my subscription has ended ...
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- Spotify Star
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Getting charged for subscription after account is cancelled
What should I do? I keep getting charged overdraft fees in my checking account because somehow it's linked to it when I never had a premium account, unless my girl signed up for it but she said she cancelled it.. please help stop this problem!
- What should I do? I keep getting charged overdraft fees in my checking account because somehow it's linked to it when I never had a premium account, unless my girl signed up for it but she said she c...
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Premium con tarjeta regalo
Hola!Me han regalado un tarjeta para ser Premium durante un año pero, aunque he puesto el código, mi estatus sigue siendo el anterior. Que debo hacer?
- Hola! Me han regalado un tarjeta para ser Premium durante un año pero, aunque he puesto el código, mi estatus sigue siendo el anterior. Que debo hacer?
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- 113 Views
- 0 replies
- 0 likes
- 113 Views
- 0 replies
- 0 likes