Plan changing of another country

[Vitalii2424]

Hello. I'm from Ukraine. The problem i faced, that spotify logged me out, and when i tried to loggin, it said i need to change the country. If i will change the country i need to pay more, but i located in the another temproriraly because of the war, and i don't undesrtand why i should pay if i'm not living here. So i guess you need to create mechanism to handle this.

[Eni]

Hey there @Vitalii2424, 

Thanks for reaching out about this here in the Community. 

If you already have Premium, you don't need to change the country settings on your account while you're abroad. 

In this case, would you mind letting us know if the same happens when you try to log in to your account on a different device?

Also, it's worth trying with a different internet connection to check if that makes the difference. 

Let us know how it goes.