Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Preciso desvincular a conta da minha mae com a minha, pois eramos plano DUO

Preciso desvincular a conta da minha mae com a minha, pois eramos plano DUO

Fiz um plano DUO, e agora todas as músicas que minha mãe ouve, aparece no meu aplicativo
Reply
1 Reply

Hi there,

 

Thanks for the post.

 

Hope you don't mind me replying in English.

 

Can you clarify if you want to remove your mother's account from the Duo plan? If that's the case you can check this article for more info.

 

If you don't want her music to appear on your account, make sure that she is using her personal account on her phone. Also, make sure that your account is not logged in on any home speaker/ TV to which other people have access, in order to avoid music you don't like being recommended on your account.

 

Keep us posted on how you get on.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts