Premium Duo discount not applied

[FredeOsorio]

We received a campaign email letting us now that we could change to premium duo and receive 2 months of duo at the price of an individual subscription.

We are as of now not receiving this discount and we are billed at the price of a regular duo subscription

[Maxim]

Hey @FredeOsorio,

Thanks for coming to the Community.

If you're getting billed the regular amount of the Premium Duo plan right away, it's best to reach out to Support so that they can check what happened 🙂

You can contact them at https://www.spotify.com/about-us/contact/.

I hope this helps!