Premium Fail

[vinassolamnus]

I paid my premium amout one day ago but premium does not working. I checked  my credit card info the payment is done. I logged out all devices and tried again but same result. What can i do to solve this problem ?

[SergioDavid]

Hey @vinassolamnus, welcome to the Community!

We suggest you double-check to see if you're Premium by logging in here. If you're not Premium, check your bank statement again to see the current status of the charge.

If you're not able to see that info from your bank statement, reach out to your bank for more info on the current status of the charge.

Let us know how it goes.