[Premium][Family] - Member address confirmation

[Fekomedeiros]

So... I'm married, my wife and I live together, share the same apartment, the same bed, and the same wi-fi network. Recently, I subscribed for a Premium Family for both of us. It works, we both have Premium accounts, we use it rarely on mobile phone... But I've received an e-mail from Spotify telling me that they couldn't confirm that her address is the same as mine. How come?? I mean... we are here together every night.

[RodrigoPalma]

Hey @Fekomedeiros, welcome to the Spotify Community!

In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

Let us know how it goes and if you have any other questions.