Premium Payment Won't Process: Keeps loading

Premium Payment Won't Process: Keeps loading






(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue:

For the past few days, I've been trying to renew my premium membership. For some reason, once I insert my card information, the payment won't process and it just keeps loading. I've tried using several different cards, browsers, devices, but the issue still hasn't been resolved. Could someone please help, as this is getting pretty frustrating considering spotify doesn't have any direct contact in my country.

All help is greatly appreciated 


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1 Reply

Hey there @sotouhi!
Just checking in to see whether you solved this or if you needed any further help with this at all?]

Keep me in the loop,


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