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Premium Randomly Stopped

Solved!

Premium Randomly Stopped

Plan

Free/Premium

Country

 Canada

Device

Oneplus 5

Operating System

Android

 

My Question or Issue

 Woke up this morning and the app says I no longer have premium. I did not cancel any payments. so I wondering what happened?

Thanks

Reply

Accepted Solutions
Marked as solution

Hey there @GriffynB,

thanks for posting in the community !

 

If you aren't getting any error of if you haven't got any messege saying something went wrong with you payment of subscription, please contact support through this help page for them to have a closer look at your account and provide all info needed.

 

Hope this helps 😃

View solution in original post

1 Reply
Marked as solution

Hey there @GriffynB,

thanks for posting in the community !

 

If you aren't getting any error of if you haven't got any messege saying something went wrong with you payment of subscription, please contact support through this help page for them to have a closer look at your account and provide all info needed.

 

Hope this helps 😃

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