Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Premium Subscription if Account is moved to Family

Premium Subscription if Account is moved to Family

Hi there,

my daughter already had a paid Premium Account.
Today I've changed my Free to a Family Account and added my daughter there. What happens with her existing Premium Subscription? Is it cancelled automatically now she is in my Family Subscription or do we have to do anything manually?

Best regards,

2 Replies

Hi @toknor,


Thanks for posting in the Spotify Community!


After accepting the invite to join your Premium Family plan, your daughter won't be charged for her account any further; her payments will instead be handled by the Premium Family plan manager. The billing also switches automatically, so she doesn’t have to cancel anything.


Bear in mind that if your daughter’s Premium subscription is currently handled by a third party company, such as iTunes or a mobile operator, she will need to contact them to cancel her Premium before being able to join your Premium Family plan.


You can read more about how the Premium Family plan works in this Spotify Answer as well as in this Q&A thread.


Let me know if you have any other questions, and have a good day!

TreyAnastasioSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks for your reply. That answered my question.

Suggested posts