Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 145494 Views
- 99 replies
- 12 likes
- 145494 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16878 Views
- 27 replies
- 4 likes
- 16878 Views
- 27 replies
- 4 likes
Superuser Contribution Canceled family subscription and 12 month error
PlanPremium CountryRU DeviceiPhone Operating SystemWindows 10 My Question or IssueI family subscription owner (father). And rearranged Spotify family. Closed my family subscription and say to my wife create family subscription on her account. My son ...
- Plan Premium Country RU Device iPhone Operating System Windows 10 My Question or Issue I family subscription owner (father). And rearranged Spotify fami...
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- Spotify Legend
- 452 Views
- 1 replies
- 0 likes
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Subscription
- 452 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Premium
Hello i try to upgrade to spotify Premium . But i have problem when i try to pay it says : Your payment method and country don't match. In my account it says : Bulgaria When i try to pay with Bulgaria as country it gives me 2 options Debit Card/Paypa...
- Hello i try to upgrade to spotify Premium . But i have problem when i try to pay it says : Your payment method and country don't match. In my account it says : Bulgaria When i tr...
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- Spotify Legend
- 1260 Views
- 1 replies
- 0 likes
- 1260 Views
- 1 replies
- 0 likes
Superuser Contribution Kart değişikliği yaptim ve öğrenciliğimi yeniledim 2 hesaptan para cekilmis.
Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok sağlarsanız, denememiz ve yardım etmemiz o kadar kolay olacaktır.PlanÜcretsiz / PremiumÜlke cihaz(iPhone 8, Samsung Galaxy 9, Macbook Pro 2016 sonu)İşletim sistemi(iOS 10, Android Ore...
- Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok sağlarsanız, denememiz ve yardım etmemiz o kadar kolay olacaktır. Plan Ücretsiz / Premium Ülke cihaz (iPhone 8, Samsun...
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- Moderator
- 362 Views
- 1 replies
- 0 likes
- 362 Views
- 1 replies
- 0 likes
Superuser Contribution Charged overprice
Hi, i got overprice since 2 month ago, im in vietnam so the price for premium is 59,000đ but when charge is 70,000đ. Please check it for me PlanPremiumCountryVietnamDevice(iPhone 6s Plus, Windows)Operating System(iOS 10, Windows 10) My Question or Is...
- Hi, i got overprice since 2 month ago, im in vietnam so the price for premium is 59,000đ but when charge is 70,000đ. Please check it for me Plan Premium Country Vietnam Device (iPhone 6s ...
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- Spotify Legend
- 479 Views
- 1 replies
- 0 likes
- 479 Views
- 1 replies
- 0 likes
Spotify duo = 2 sessions ?!
Why doesn't the duo subscription allow two simultaneous sessions regardless of the account?This restriction only creates problems when using a third party system to listen to the music (sonos, Amazon, Google, ...). Like many others when my wife launc...
- Why doesn't the duo subscription allow two simultaneous sessions regardless of the account? This restriction only creates problems when using a third party system to listen to the music (sonos, Amaz...
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- Casual Listener
- 2089 Views
- 5 replies
- 0 likes
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Duo
- 2089 Views
- 5 replies
- 0 likes
Superuser Contribution Why I can't paid by paysafecard?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Legend
- 739 Views
- 2 replies
- 1 likes
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Payment
- 739 Views
- 2 replies
- 1 likes
6 month samsung trial does not appear.
Device:Samsung galaxy note 10 plus Plan: 6 month spotify premium The 6 month plan does not appear when opening the premium tab after logging in, i tried Uninstalling and reinstalling, and I tried logging out restarting my phone and logging back in no...
- Device:Samsung galaxy note 10 plus Plan: 6 month spotify premium The 6 month plan does not appear when opening the premium tab after logging in, i tried Uninstalling and reinsta...
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- Spotify Star
- 482 Views
- 1 replies
- 0 likes
- 482 Views
- 1 replies
- 0 likes
single payment
I have always paid with spotify with a one-time payment. Now I don't have this option, what happened?
- I have always paid with spotify with a one-time payment. Now I don't have this option, what happened?
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- Community Legend
- 1231 Views
- 1 replies
- 1 likes
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Social & Random
- 1231 Views
- 1 replies
- 1 likes
Superuser Contribution Redeem a gift card: how to select the download option?
I just redeemed a gift card. On it, it says I can use it for 1 month Spotify Premium OR 2 months Spotify Unlimited OR 10 numbers Spotify Download. I would like to download some numbers, however, it seems as if I have been given the 1 month Premium su...
- I just redeemed a gift card. On it, it says I can use it for 1 month Spotify Premium OR 2 months Spotify Unlimited OR 10 numbers Spotify Download. I would like to download some numbers, howe...
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- Spotify Legend
- 862 Views
- 5 replies
- 0 likes
- 862 Views
- 5 replies
- 0 likes
Solved!! Free account with premium features
PlanFreeCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueGood afternoon. I already have two weeks since the premium account ended and now free functions work like a premium account. Is there something wrong with my account?
- Plan Free Country Russia Device PC Operating System Windows 10 My Question or Issue Good afternoon. I already have two weeks since the premium account ended and now free functions wo...
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- Spotify Star
- 1983 Views
- 9 replies
- 1 likes
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Subscriptions
- 1983 Views
- 9 replies
- 1 likes
Solved!!Superuser Contribution Does spotify offer premium as an annual plan? If so, how to I sign-up?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Legend
- 1280 Views
- 3 replies
- 1 likes
- 1280 Views
- 3 replies
- 1 likes
Premium não funciona + Cobrança de R$10,00
Fui dar o upgrade na minha conta pois já não tenho direito ao Free, me foi cobrado R$10,00 no cartão de crédito e meu Premium não funciona!Pô, isso não é certo não!Eu aqui querendo ouvir música e não posso pular faixa! Alguém pra solucionar, por favo...
- Fui dar o upgrade na minha conta pois já não tenho direito ao Free, me foi cobrado R$10,00 no cartão de crédito e meu Premium não funciona! Pô, isso não é certo não! Eu aqui querendo ouvir música e...
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- Spotify Star
- 384 Views
- 3 replies
- 0 likes
- 384 Views
- 3 replies
- 0 likes
Titual de la cuenta
Hola, tengo mi cuenta de Spotify y por alguna razón cuando entro con mis datos no aparezco como titular de la cuenta. Alguien me puede ayudar? La cuenta fue creada desde el inicio con mis datos.
- Hola, tengo mi cuenta de Spotify y por alguna razón cuando entro con mis datos no aparezco como titular de la cuenta. Alguien me puede ayudar? La cuenta fue creada desde el inicio con m...
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- Spotify Star
- 325 Views
- 1 replies
- 0 likes
- 325 Views
- 1 replies
- 0 likes
Removed from Premium without check
FAMILY PREMIUM ITALY I was removed from the "Premium Family" package because I did not communicate the address within the set time. The problem is that the undersigned, as well as the holder of the plan, could not confirm/ change the address on the d...
- FAMILY PREMIUM ITALY I was removed from the "Premium Family" package because I did not communicate the address within the set time. The problem is that the undersigned, a...
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- Spotify Star
- 347 Views
- 1 replies
- 0 likes
- 347 Views
- 1 replies
- 0 likes
Solved!! Duo Premium website
PlanFreeCountryMalaysia Device(Samsung Galaxy Note 9, Windows PC)Operating System(Android 10, Windows 10) My Question or IssueI have a problem for the payment method https://www.spotify.com/my-en/purchase/offer/duo/?country=MY it bring me to mobile p...
- Plan Free Country Malaysia Device (Samsung Galaxy Note 9, Windows PC) Operating System (Android 10, Windows 10) My Question or Issue I have a problem for the payment met...
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- Spotify Star
- 905 Views
- 7 replies
- 0 likes
- 905 Views
- 7 replies
- 0 likes
Wrong website
The duo premium card payment is wrong for the malaysia..this one https://www.spotify.com/my-en/purchase/offer/duo/?country=MYit will bring u to spotify mobile payment not the card paymentbut my friend with the free 1 month trial can pay using card fo...
- The duo premium card payment is wrong for the malaysia.. this one https://www.spotify.com/my-en/purchase/offer/duo/?country=MY it will bring u to spotify mobile payment not the card payment b...
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- Spotify Star
- 376 Views
- 1 replies
- 1 likes
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Premium
- 376 Views
- 1 replies
- 1 likes
Superuser Contribution [Mobile][Subscription] Öğrenci olduğumu onaylattım ama benden normal premium ücreti aldı
SPOTİFY üyeliğim Eylül öğrenci olduğumu tekrardan doğrulamam dedi. Ben de öğrenci hala olduğumu ispatladım ve öğrenci hesabımın devam ettiği planı gördüm. Fakat fatura kesim zamanı benden normal plan ücreti alındı. Ben de bugün öğrenci hesabımı kapat...
- SPOTİFY üyeliğim Eylül öğrenci olduğumu tekrardan doğrulamam dedi. Ben de öğrenci hala olduğumu ispatladım ve öğrenci hesabımın devam ettiği planı gördüm. Fakat fatura kesim zamanı benden normal plan...
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- Moderator
- 554 Views
- 2 replies
- 0 likes
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MobileSubscription
- 554 Views
- 2 replies
- 0 likes
Solved!! PREMIUM DUO WEBSITE BUG PAYMENT
PlanPremium Duo Wanna-BeCountryMalaysia DeviceMultiple devices My Question or Issue Greetings Spotify, our beloved digital music streaming service. We have been using Spotify for a long period of time. It is about time we upgrade ourselves with Premi...
- Plan Premium Duo Wanna-Be Country Malaysia Device Multiple devices My Question or Issue Greetings Spotify, our beloved digital music streaming service. We h...
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- Spotify Star
- 667 Views
- 1 replies
- 0 likes
- 667 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Will my Hulu access end once my Student deal ends? (I will begin paying for reg. Premium Jan 2020))
Plan: Premium for Student -> PremiumCountry: USA My Question or Issue: Will I still have Hulu access once my Spotify Student deal ends in Jan 2020? I am no longer a student, but will be paying the regular Premium fee from that point onwards.
- Plan: Premium for Student -> Premium Country: USA My Question or Issue: Will I still have Hulu access once my Spotify Student deal ends in Jan 2020? I am no longer a studen...
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- Spotify Legend
- 8702 Views
- 5 replies
- 0 likes
- 8702 Views
- 5 replies
- 0 likes
Superuser Contribution Subscription with telco payment only without credit card payment option
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewanted to subscribe to Family plan with credit card. but only telco payment option is availab...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue wanted ...
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- Spotify Legend
- 541 Views
- 1 replies
- 2 likes
- 541 Views
- 1 replies
- 2 likes