Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I have been changed wrongly since I got the new family plan. They have charged me 9,99€ like it’s was a premium account and on top of that I was also charged 14,99€ on my paypal account. Please contact me back, I need money back. Additionally I have ...
My Question or IssueI subscribed for a month through my debit card on may 12, 2020.. accidentally i paid twice... So i thought my extra payment will be carried out to another 1 month... Supposed to be my premium is only until june 12 but i overpayed ...
PlanPremiumCountryPolandDeviceXaomiOperating System My Question or Issue
PlanFree/PremiumCountryPhilippines DeviceVivoOperating SystemAndroid/Windows My Question or IssueI cannot upgrade my account to premium for 3 months via Gcash Virtual Pay American Express. I created my account last may and i decided today that I'll u...
Basically the title, when trying to extend premium the school form does not load and keeps clearing after manual input. Tried 3 different browsers and incognito versions.
PlanPremiumCountryBrazilDeviceXiaomi mi 5Operating SystemAndroid Oreo My Question or IssueHi,I´ve received some emails with 3-month premium plan. Valid until 30/06/2020.I accepted my new subsctiption by email link, but when I finished the subsctiptio...
Non è disponibile l'abbonamento annuale di 12 mesi?
I've pay for the wrong account how can I contact the Spotify assistance for resolve this problem
i just got back from a out of country trip and i switched my spotify account back to the country i am living in and i added a couple songs but in the time stamp they say in two months. i am so confused, what does it mean? and i am also kind of worrie...
Heyy, Im trying to activate my premium trail by filling in my payment method and card information for later subscriptions. But it keeps loading when i click on “START MY SPOTIFY PREMIUM” and nothing happens after that. What should i do? I also tried ...
PlanPremiumCountryUKDeviceSamsung A71Operating SystemAndroid My Question or IssueGot a new Samsung A71 from Samsung directly and was offered 6 months free Spotify. But no option to accept this or even check my premium account. App version is 8.5.60.1...
PlanPremiumCountryIndia My Question or IssueI just upgraded my account to family premium but cannot add my family members.Does it take time for an account to upgrade?
PlanoPremiumCountryBrasilDevicePC/ AndroidOperating SystemMoto G 5 / WINDOWS 10 My Question or IssueI went to Premium for the gift card, I didn't receive the 3 month trial that was announced.
PlanFree/PremiumCountry: United States Device(Samsung Galaxy S20+) My Question or IssueI am using my app to activate 6 month premium for Samsung via my new phone, whenever i press "Try 6 Months Free" it opens up another screen, where it says. Unable ...
PlanFree/PremiumCountryGermanyDeviceGalaxy Tab A / Huawai P30 liteOperating SystemAndroid My Question or IssueMy Premium Account works proper in Windows App. Why does my Android Apps offer only Shuffle since several day, how could this be fxed. I tri...
I'm using premium for one plan for almost 3 years. There was a problem about payment earlier and when i checked, i saw my plan has changed to premium family. I tried to switch back to premium for one plan but i got "seems like you are not suitable fo...
Dear Spotify Development team, would you be able to check the payment process. My credit card expired, and by updating with the same Number but new expiration date and Security code. The system is unable to take it. So will my account will be disable...
PlanFreeCountryUkDeviceSamsung A71 My Question or IssueI have recently purchased a samsung a71 and I am unable to load the 6 month free premium trial offer. When i look at the premium tab I am only given monthly trial options. I have not had a premiu...
9.99/monthFree Premium for 3 months Canada Macbook Pro 2018 IOS 10 Hello,So I just recently registered for the free 3 month trial for Spotify premium, and I was wondering, are there are any restrictions until I'm done the trial version and fully pay?...
I have finished my payment for Spotify Premium and the money was debited from my account, but Premium has still not been activated for me. (I have a Student Discount, I paid for it via Google Pay and I am in India.)I am attaching the receipt, please ...