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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130640 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62090 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
240984 Views
148 replies
13 likes
PlanFreeCountryPortugalDeviceiPhone X Operating SystemWindows 10My Question or Issue Already verified my student plan and everything got accepted but because the student plan comes with 1 month trial and i already used the trial he doesnt let me buy ...
Plan Free Country Portugal Device iPhone X Operating System Windows 10 My Question or Issue Already verified my student plan and everything got accepted but because the...
Spotify Legend
419 Views
1 replies
0 likes
Greetings from sunny Florida, USA. I currently pay $9.99 monthly for Spotify Premium + Hulu with commercials. I want to see if I can pay this annually instead, and if there is a discount for doing so? How can I do this?
Greetings from sunny Florida, USA. I currently pay $9.99 monthly for Spotify Premium + Hulu with commercials. I want to see if I can pay this annually instead, and if there is a discoun...
Spotify Star
799 Views
1 replies
0 likes
PlanFreeCountryGreeceDeviceHuawei P SmartOperating SystemAndroid 9 (EMUI) My Question or IssueHello.I wanted to purchase Premium about 5 minutes ago and when I go to check-out I get an error saying that I am not elligible for the 3 month trial but I ...
Plan Free Country Greece Device Huawei P Smart Operating System Android 9 (EMUI) My Question or Issue Hello.I wanted to purchase Premium about 5 minutes ago and when I go to ...
Spotify Star
377 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever i try to update my payment it says your payment method and your country don't match....
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Wheneve...
Roadie
719 Views
3 replies
0 likes
CountryPoland My Question or Issue I only see the subscription options, when last time there was the one time payment for a month/3 months/ 6 months available
Country Poland My Question or Issue I only see the subscription options, when last time there was the one time payment for a month/3 months/ 6 months available
Newbie
6795 Views
6 replies
0 likes
PlanPremium DuoCountryAustria I had insufficent funds on my Paypal because it took longer for mybank to process it. Now paypal has funds but Spotify still wants me to changemy payment options. These options all include a credit card which i don't hav...
Plan Premium Duo Country Austria I had insufficent funds on my Paypal because it took longer for my bank to process it. Now paypal has funds but Spotify still wants me to change ...
Moderator
394 Views
1 replies
0 likes
PlanFamily PremiumCountrySwitzerland My Question or IssueUntil october I paid CHF 19.90 for the abo and now without any information it CHF 20.95. How is it possible? It is already more expensive than in Europe. EUR 14.99 with a change of 1.08 makes C...
Plan Family Premium Country Switzerland My Question or Issue Until october I paid CHF 19.90 for the abo and now without any information it CHF 20.95. How is it possible? It is already mo...
Roadie
858 Views
1 replies
1 likes
I have the premium subscription and have had it for years. Recently I started listening to one of Parcast podcasts. The first few episodes had no ads but the past few I have listened to have. Throughout my listening the hosts would state they were ta...
I have the premium subscription and have had it for years. Recently I started listening to one of Parcast podcasts. The first few episodes had no ads but the past few I have listened ...
Spotify Legend
1410 Views
3 replies
2 likes
PlanFree/PremiumCountryAustraliaDeviceMultipleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi Spotify, my subscription just expired which I had as an annual subscription. I'm trying to renew but there doesn't seem to be...
Plan Free/Premium Country Australia Device Multiple Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi Spotify, my subscription just expired which ...
Community Legend
4157 Views
1 replies
1 likes
Planpremium duo trialCountry- USA DeviceiPhone Xr & MacBook air My Question or IssueI've been trying to cancel my premium subscription for the past hour and i keep getting an "oops, something went wrong. try again" when it gets directed to the next p...
Plan premium duo trial Country- USA Device iPhone Xr & MacBook air My Question or Issue I've been trying to cancel my premium subscription for the past...
Spotify Star
566 Views
1 replies
0 likes
Geçen ay aynı karttan hiçbir sorun olmadan ödeme alındı. Kartla ilgili hiçbir şey değişmedi. Üstelik netflix de ödemeyi sorunsuz aldı. Şanal kart oluşturdum yine olmadı. Başka ne yapabilirim bilmiyorum.
Geçen ay aynı karttan hiçbir sorun olmadan ödeme alındı. Kartla ilgili hiçbir şey değişmedi. Üstelik netflix de ödemeyi sorunsuz aldı. Şanal kart oluşturdum yine olmadı. Başka ne yapabilirim bilmiyor...
Roadie
589 Views
1 replies
0 likes
I have Spotify premium + Hulu subscription but Hulu hasn’t been working for over a year. My account services shows that i should have Hulu but it wont work.
I have Spotify premium + Hulu subscription but Hulu hasn’t been working for over a year. My account services shows that i should have Hulu but it wont work.
Spotify Legend
1073 Views
5 replies
0 likes
I am being charged monthly from Spotify, and I haven’t used the app in over a year, and it’s not even on my phone. I have four emails, and I checked the first two, which are free accounts, and the second we’re created in the last year, so Spotify doe...
I am being charged monthly from Spotify, and I haven’t used the app in over a year, and it’s not even on my phone. I have four emails, and I checked the first two, which are free accounts, and the se...
Spotify Star
629 Views
1 replies
0 likes
I've just bought Premium for one month with PayPal (using a new bank account, maybe that's why it doesn't work?) but something went wrong. I've received a PayPal mail about the payment but nothing from Spotify. What should I do, I don't want to pay 2...
I've just bought Premium for one month with PayPal (using a new bank account, maybe that's why it doesn't work?) but something went wrong. I've received a PayPal mail about the payment but nothing fr...
Spotify Star
1347 Views
6 replies
0 likes
I have upgraded to a Premium Duo account with my partner. We live together in Vietnam, but my account is registered in the USA because I established the account years ago when in the USA, I am a US citizen and only have bank accounts there for paymen...
I have upgraded to a Premium Duo account with my partner. We live together in Vietnam, but my account is registered in the USA because I established the account years ago when in the USA, I am a US c...
Roadie
959 Views
1 replies
0 likes
Hello! I'm trying to subscribe to Spotify Premium via "Pay by Mobile" using the Globe service but everytime I tap "Subscribe" after entering my details, it displays "Oops! Something went wrong. Please try again or contact our support team." I've been...
Hello! I'm trying to subscribe to Spotify Premium via "Pay by Mobile" using the Globe service but everytime I tap "Subscribe" after entering my details, it displays "Oops! Something went wrong. ...
Roadie
603 Views
1 replies
0 likes
Hi!Apparently Ive been paying for regular premium for 5 months now even thought I qualify for a student account. However I did not receive a notification that my premium account was coming to an end. Now Ive paid double for 5 months, but cannot seem ...
Hi! Apparently Ive been paying for regular premium for 5 months now even thought I qualify for a student account. However I did not receive a notification that my premium account was coming to an en...
Spotify Star
698 Views
1 replies
0 likes
Ik heb een duo abonnement afgesloten maar diegene waar ik de uitnodiging naar heb gestuurd kan het abonnement niet accepteren. Deze persoon heeft ook geen andere abonnement.Het volgende bericht wordt getoond. Je kunt niet aan dit abonnement worden to...
Ik heb een duo abonnement afgesloten maar diegene waar ik de uitnodiging naar heb gestuurd kan het abonnement niet accepteren. Deze persoon heeft ook geen andere abonnement. Het volgende bericht wor...
Spotify Legend
2646 Views
1 replies
0 likes
PlanFree/PremiumCountryIndiaDevice(iPhone XR)Operating System(iOS 14) My Question or IssuePaid for premium...charged 999 for a year...but still appears as fee...
Plan Free/Premium Country India Device (iPhone XR) Operating System (iOS 14) My Question or Issue Paid for premium...charged 999 for a year...but still appears as fee...
Spotify Star
505 Views
1 replies
0 likes
PlanFree/CountrySpainDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a question, can I start premium plan for the 3 free premium months and before the 3 month...
Plan Free/ Country Spain Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a questi...
Spotify Star
842 Views
1 replies
0 likes
