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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70162 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134149 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72363 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255620 Views
156 replies
13 likes
Отправил ссылку и ввел адресВторой человек получил ссылку и пишит адрес. НО ПОТОМ ХЕР ЗНАЕТ КАКИМ ХЕРОМ ,пишет " разные адреса" , хотя они один в один похожие . вопрос остаётся одним . Какого хрена ?
Отправил ссылку и ввел адрес Второй человек получил ссылку и пишит адрес. НО ПОТОМ ХЕР ЗНАЕТ КАКИМ ХЕРОМ ,пишет " разные адреса" 🙂, хотя они один в один похожие . вопрос остаётся одним . Какого хре...
Spotify Legend
685 Views
1 replies
0 likes
I have had Spotify family for a long time now, I got a message yesterday that the card were declined and all I did was signing into PayPal and selecting the same card to pay... Now my entire family are free users and I'm only premium, how did that ha...
I have had Spotify family for a long time now, I got a message yesterday that the card were declined and all I did was signing into PayPal and selecting the same card to pay... Now my entire ...
Spotify Star
424 Views
1 replies
0 likes
My Question or IssueHi. I'm currently having two google accounts (one for school and the other for personal uses). Non of them are connected to my Spotify. However, I received an email on the account for personal uses today and it was a receipt for s...
My Question or Issue Hi. I'm currently having two google accounts (one for school and the other for personal uses). Non of them are connected to my Spotify. However, I received an email on the acco...
Moderator
685 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 14.6 My Question or IssueI have the Student premium and I just got an email to reverify that I'm a student. I'm currently in between schools - I was at a community college last year and I'm goin...
Plan Premium Country USA Device iPhone 11 Operating System iOS 14.6 My Question or Issue I have the Student premium and I just got an email to reverify that I'm a student. I'm curren...
Spotify Legend
407 Views
1 replies
0 likes
PlanStudent premium CountryIndia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) IPhone 10ROperating System(iOS 10, Android Oreo, Windows 10,etc.) IOS 14.2 My Question or Issueive been charged for student premium and on my end the payment h...
Plan Student premium Country India Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) IPhone 10R Operating System (iOS 10, Android Oreo, Windows 10,etc.) IOS 14.2 &...
Spotify Legend
400 Views
1 replies
0 likes
PlanFreeCountryUSADeviceiPhone 8 PlusOperating SystemiOS 14 My Question or IssueSo I’ve been wanting premium for a little bit now, and decided to get the first 3 months free. However it claims that I have already used a free trial. I even tried using...
Plan Free Country USA Device iPhone 8 Plus Operating System iOS 14 My Question or Issue So I’ve been wanting premium for a little bit now, and decided to get the first 3 months free....
Spotify Legend
645 Views
1 replies
0 likes
I'm trying to start my 3-month Premium free trial, but when I enter my payment information, it says that I've already had a free trial on my account. Although I'm certain I've never had the free trial, I checked my receipts page just to make sure, an...
I'm trying to start my 3-month Premium free trial, but when I enter my payment information, it says that I've already had a free trial on my account. Although I'm certain I've never had the free tria...
Moderator
576 Views
1 replies
0 likes
PlanPremiumCountryItaly Hello. I'm trying to redeem a coupon done with the "18app" cultural voucher. However, every time I try to click "readeem your voucher" from the email this comes out:What should I do?
Plan Premium Country Italy Hello. I'm trying to redeem a coupon done with the "18app" cultural voucher. However, every time I try to click "readeem your voucher" from the email this comes...
Casual Listener
987 Views
2 replies
0 likes
Hi, We're encountering some issues in Azerbaijan to upgrade premium. There is no button or place to click for proceeding to the payment section. (I attached the PNG file below) I have few suggestions:We were excited to see that Spotify coming finally...
Hi, We're encountering some issues in Azerbaijan to upgrade premium. There is no button or place to click for proceeding to the payment section. (I attached the PNG file below) I have few sugge...
Moderator
729 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. Sprint is dropping Spotify how do I keep my subscription
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. Sprint ...
Spotify Legend
636 Views
2 replies
0 likes
I'm trying to change from premium to duo. But I get a notification I can't because I'm either not eligible for the subscription of I already have the subscription or I don't have any stored payment methods.My premium is being paid by Visa, so I guess...
I'm trying to change from premium to duo. But I get a notification I can't because I'm either not eligible for the subscription of I already have the subscription or I don't have any stored payment m...
Spotify Legend
2083 Views
14 replies
1 likes
Hi,I submitted an issue to investigate a non-recognized charge on my credit card. **bleep**' asking me to provide the first 6 digits and last 4 digits of my credit card. I am a bit hesitant to do this. Has anyone experienced this? Thanks in advance.
Hi, I submitted an issue to investigate a non-recognized charge on my credit card. **bleep**' asking me to provide the first 6 digits and last 4 digits of my credit card. I am a bit hesit...
Spotify Legend
818 Views
2 replies
0 likes
Hi there, I'm currently on a premium family plan (UK)Using iPhone 12 mini / Macbook pro 2013iOS 14 / Mac OS 11 I'm looking to switch to Duo, as there's only two of us on the account, and I get the following message: "Unable to change plans. This coul...
Hi there, I'm currently on a premium family plan (UK) Using iPhone 12 mini / Macbook pro 2013 iOS 14 / Mac OS 11 I'm looking to switch to Duo, as there's only two of us on the acc...
Spotify Star
730 Views
1 replies
0 likes
PlanPremiumCountryIndiaDevice(One Plus 6, Mi Redmi Note 10 pro max, HP Envy x360)Operating System(Android, Windows 10) My Question or IssueSince my credit card expired, this month's monthly recurring payment could not go through. Upon updating my pay...
Plan Premium Country India Device (One Plus 6, Mi Redmi Note 10 pro max, HP Envy x360) Operating System (Android, Windows 10) My Question or Issue Since my credit card expire...
Spotify Legend
614 Views
3 replies
0 likes
Plan Free Country Zimbabwe Device Samsung Galaxy M31 Operating System Android 10 My Question or Issue Tried to get the 3 month free premium deal then I was reverted to the "1 month free" premium deal which I then used my Paypal to try to purchase it....
Plan Free Country Zimbabwe Device Samsung Galaxy M31 Operating System Android 10 My Question or Issue Tried to get the 3 month free premium deal then I was reverte...
Spotify Legend
492 Views
1 replies
0 likes
Please find a way to support our Military and first responders. If you are not interested in supporting our military and first responders please simply make this statement on your webpage to clarify your stance. I would make some suggestions but I do...
Please find a way to support our Military and first responders. If you are not interested in supporting our military and first responders please simply make this statement on your webpage to clarify ...
345 Views
0 replies
2 likes
PlanFree-PremiumCountryCzech RepublicDeviceLenovoOperating SystemWindows 10 My Question or IssueHello, kind people of Spotify. I am trying to redeem the 3-months-free Premium offer and after I normally fill up the payment info, the site gives me a me...
Plan Free-Premium Country Czech Republic Device Lenovo Operating System Windows 10 My Question or Issue Hello, kind people of Spotify. I am trying to redeem the 3-months-fre...
Moderator
2298 Views
5 replies
0 likes
PlanPremium (normal)CountryUSA DeviceSamsung Galaxy S20 UltraOperating SystemAndroid My Question or IssueI wish to swap from the normal premium to Spotify Duo. I already updated my payment option, but no matter what plan I try to switch to, it keeps ...
Plan Premium (normal) Country USA Device Samsung Galaxy S20 Ultra Operating System Android My Question or Issue I wish to swap from the normal premium to Spotify Duo. I alrea...
Spotify Star
444 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueI recently got a 3 month free subscription from the fortnite promotion. Whenever I put in my card info it says I have already started a premium trial i...
Plan Free Country United States Device Samsung Galaxy S10+ Operating System Android 9 My Question or Issue I recently got a 3 month free subscription from the fortnite promot...
Spotify Star
1120 Views
1 replies
0 likes
Plan/PremiumCountryukDeviceMULTIPLEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've just purchased a £10 credit voucher for Spotify from Sainsburrys, and it appears that there is some sort of issue, as i get an incomp...
Plan /Premium Country uk Device MULTIPLE Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've just purchased a £10 credit voucher for Spoti...
Spotify Legend
1364 Views
1 replies
0 likes
