Premium Subscription

[Phoebe323]

Paid for a premium but still my account says Free. I just wasted money for nothing.

[Nico]

Hey @Phoebe323! Welcome to the Spotify Community. ^^

That doesn't sound nice.

Have you tried reinstalling your app? If not here's a step by step tutorial

Let me know how it goes. ^^

Peace.

[Phoebe323]

I didn't try reinstalling. If I reinstall, will my account changed to premium? I need an assurance because I've paid for a premium twice but still my subsciption is not premium. I hope I can find a solution on this one.

[Nico]

@Phoebe323

Does your profile page say that you've got Spotify Premium?

I can't assure that a reinstallation of the api will fix your issue, but it might help. ^^

Peace

[Phoebe323]

I'll give a screenshot of my profile page.

[Nico]

@Phoebe323

In this case you need to get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours! ^^

Peace

[Phoebe323]

So I've tried reinstalling the app but still it didn't worked. My account is still not premium.