Premium User - Country Change

[meganj8]

I am a premium subscriber, with an account that originated in Ireland. I moved back to the US and want to update my payment method. Every time I try, it takes me through this stupid loop where it tells me that the country doesn't align with my CC details. But when I change the country, it reverts to the "Pick Your Premium" page, which is all still in euro, and it won't let me pick individual subscription. This is making me absolutely crazy. Please help!

Thank you!

[Luan]

Hey, @meganj8 
Welcome to Spotify Community, and thanks for reaching out to us!

Using an incognito tab, could you try to update your payment method to one issued in the United States, please? If even this way you continue facing difficulties to change your country or your payment method, I recommend that you cancel your current Premium subscription, and then follow these steps to change the country of your account, and after that, re-subscribe using your new payment method.

Related support article:

• Update payment method

Keep me posted! 🙂

If you have further questions or if you need anything else, let me know! I'd love to help!

Regards,
Luan 🇧🇷