Premium changed by hacker

Soulfrog212 · 2019-05-27

I originally purchased spotify premium for only myself. Someone ended up getting into my account and upgraded my account from regular premium to family premium so they could steal off of what I paid for. The deal I bought was $9.99 for 3 months, however when they changed me from a regular premium to family premium it cut my premium time by a month. I want to know if there is any way I would be able to get my premium time back? Or am I stuck with 1 less month than I paid for?

Billy-J · 2019-05-27

Hey @Soulfrog212.

No worries! If you think someone gained access to your account, I'd recommend checking out this support article for more info and the next steps to take.

Have a great day 🙂

Billy-JSpotify Star

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