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Premium features not working after subscribing

Premium features not working after subscribing

Last night I subscribed to premium. however when I try to change the streaming audio quality to extreme it is telling me i need to subscribe to premium for this feature. Every premium feature is working fine except this. I tried logging out, fully closing the app, reopening the app and reloging but this has not fixed the issue.
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1 Reply

Hey @Bellaen and welcome to our Community!

 

That's not cool. We'd suggest to checking this link out: https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/. 

 

Let us know if you have any doubts. 

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