Premium not working

[Alex_Tostanoski]

I purchased premium a few days ago and it says that i have premium when logged into my account but is not letting me skip unlimited amount of times and says that i need to buy premium. I bought the premium with an account connected to facebook but my email is also attatched to it i think. Any help please!!?

[MonicaM_Bogota]

Hi, @Alex_Tostanoski!

Welcome to the Spotify Community.

Let's try to figure this out. Can you follow these steps for us?

• Check your subscription page. Your status should be Premium.
• If you're on Premium, try reinstalling the app with the steps here.
• If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Let us know how it goes. 

[Alex_Tostanoski]

Uninstalling the app seemed to work, thank you so much!