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Premium or not?

Premium or not?

I signed up for premium a little over a month ago. I would like to cancel and go back to the free version ( I am just not using it as much as I thought I would). I know I signed up for premium because I entered my CC info and I was chaged for the premium this month but when I log into my account and go to the Subscriptions page payment info and whatnot is not there for me to cancel. 

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1 Reply

Hey @sdpeasha

 

It could be that you have premium on a different account.

 

Check out this support article:

https://support.spotify.com/account_payment_help/login_help/do-i-have-an-additional-account/

 

Does that help?

MattSudaSpotify Star
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