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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67904 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132955 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
69010 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
252063 Views
155 replies
13 likes
Hi, I'm trying to add my dad to my family plan but it says that it can confirm he lives in the same address although he entered the exact address. I appreciate any help
Hi, I'm trying to add my dad to my family plan but it says that it can confirm he lives in the same address although he entered the exact address. I appreciate any help
Community Legend
333 Views
1 replies
0 likes
i try the premium student and then i enter all payment info thru visa after i enter it i receive a charge in my card , but after pay it i need to enter my info for student but my school is not in the list so i cant acquired my premium student but you...
i try the premium student and then i enter all payment info thru visa after i enter it i receive a charge in my card , but after pay it i need to enter my info for student but my school is not in the...
Community Legend
390 Views
2 replies
0 likes
Im trying to pay via mobile (globe) but it says i have insufficient credit in my account. Been trying this for 2 months already until spotify paused my premium acct.
Im trying to pay via mobile (globe) but it says i have insufficient credit in my account. Been trying this for 2 months already until spotify paused my premium acct.
Community Legend
306 Views
1 replies
0 likes
Hello everyone. In recent days I applied for the new Spotify Premium for Students subscription and after my ID was validated I introduced my card data and a warning appeared saying that there was a problem with the card. A couple of days later I noti...
Hello everyone. In recent days I applied for the new Spotify Premium for Students subscription and after my ID was validated I introduced my card data and a warning appeared saying that ther...
Spotify Star
492 Views
1 replies
0 likes
I am a free user. I pay for my two children to be premium users (£9.99 each). I want them and myself to be under a family premium subscription for £14.99. I am worried that i'll end up paying for the two premium subscriptions + the family premium if ...
I am a free user. I pay for my two children to be premium users (£9.99 each). I want them and myself to be under a family premium subscription for £14.99. I am worried that i'll end up paying for the...
Spotify Star
403 Views
1 replies
0 likes
Hey, i wanna be premium member. So, i fill my credit card informations but i take a error. I get in contact with my bank and they say: "We can't see nothing a problem your account or your credit card.". How we solve this problem?
Hey, i wanna be premium member. So, i fill my credit card informations but i take a error. I get in contact with my bank and they say: "We can't see nothing a problem your account or your c...
Community Legend
743 Views
7 replies
0 likes
Hi I'm trying to upgrade to Premium using the PayPal payment method. I inserted my PayPal account information, logged in, and then pressed "Approve & Continue" on the next page. However then a blank page opens and nothing happens.Any ideas about why ...
Hi 🙂 I'm trying to upgrade to Premium using the PayPal payment method. I inserted my PayPal account information, logged in, and then pressed "Approve & Continue" on the next page. However then ...
Community Legend
1358 Views
22 replies
0 likes
I noticed a higher charged on my PayPal statement and discovered that this month my account was upgraded to premium family. Why?
I noticed a higher charged on my PayPal statement and discovered that this month my account was upgraded to premium family. Why?
Casual Listener
583 Views
4 replies
0 likes
I love my Spotify account, I really do, but this is absolutely ridiculous. My account was compromised, the email changed more than once, AND it was upgraded to Premium Family from Premium for which I was charged.I have received no help from Spotify i...
I love my Spotify account, I really do, but this is absolutely ridiculous. My account was compromised, the email changed more than once, AND it was upgraded to Premium Family from Premium for which I...
Spotify Star
523 Views
3 replies
0 likes
Salve,Essendo nuovo cliente avevo usufruito del mese gratuito sul mio account, dopo di che decido di fare upgrade attraverso una gift card del valore di 60€ (sei mesi), nonostante sia andata a buon fine dicendo che l abbonamento sarebbe scaduto il 10...
Salve, Essendo nuovo cliente avevo usufruito del mese gratuito sul mio account, dopo di che decido di fare upgrade attraverso una gift card del valore di 60€ (sei mesi), nonostante sia andata a buon...
Spotify Star
457 Views
1 replies
0 likes
How do you pay for your subscription if you do not have a credit card? I think Spotify should address this issue since they are having a "student discount payment" scheme yet students my age doesn't usually have their own credit card. How could this ...
How do you pay for your subscription if you do not have a credit card? I think Spotify should address this issue since they are having a "student discount payment" scheme yet students my age doesn't ...
Spotify Star
525 Views
1 replies
0 likes
ya mande el documento donde acredit QUE SOY ESTUDIANTE pero no mellega ningun correo y ya me descontaron los 49 pesos,cuanto tarda en llegar o que hago
ya mande el documento donde acredit QUE SOY ESTUDIANTE pero no mellega ningun correo y ya me descontaron los 49 pesos, cuanto tarda en llegar o que hago
Spotify Star
775 Views
1 replies
0 likes
I'm definitley paying for Premium because I'm getting charged for it. But when I've logged back in my account says its on Free and doesn't give me any of the Premium Please help
I'm definitley paying for Premium because I'm getting charged for it. But when I've logged back in my account says its on Free and doesn't give me any of the Premium Please help
Spotify Star
278 Views
1 replies
0 likes
When I signed up for Spotify awhile ago, I created several different accounts (pretty sure I made 3-4 with different emails for each one..I don't know why). Recently I upgraded one of my accounts to premium, but I'm being charge twice as much. I've t...
When I signed up for Spotify awhile ago, I created several different accounts (pretty sure I made 3-4 with different emails for each one..I don't know why). Recently I upgraded one of my accounts to ...
Community Legend
228 Views
1 replies
0 likes
I've been a premium user, but for some reason my account turned into free two months ago. I still pay for premium but I can't access it.
I've been a premium user, but for some reason my account turned into free two months ago. I still pay for premium but I can't access it.
Spotify Star
262 Views
1 replies
0 likes
Will I be charged again if I change from the regular premium to the student one? The payment just went through for the regular one and I don't want to be charged again for the student premium.
Will I be charged again if I change from the regular premium to the student one? The payment just went through for the regular one and I don't want to be charged again for the student premium.
Spotify Star
251 Views
1 replies
0 likes
Trying to sign up to Premium. Advertised rate is $9.99 but as soon as I sign in it wants to charge $14.99. Similarly I am interested in Family Premium which is advertised at $14.99 but when I sign in it is now asking for $22.50 per month. What is the...
Trying to sign up to Premium. Advertised rate is $9.99 but as soon as I sign in it wants to charge $14.99. Similarly I am interested in Family Premium which is advertised at $14.99 but when I s...
Spotify Star
301 Views
1 replies
0 likes
Hola, ya pagué mi cuenta premiun, tengo mi recibo y deseo ver si me pueden activar mi cuenta por favor
Hola, ya pagué mi cuenta premiun, tengo mi recibo y deseo ver si me pueden activar mi cuenta por favor
Spotify Star
252 Views
1 replies
0 likes
My husband sent the invite link to both me and my son. What do we do after we click "accept invitation?" It wants a log in, so we use my husbands and I get the following message: "Cannot join Premium for Family - Sorry! You're already a member of thi...
My husband sent the invite link to both me and my son. What do we do after we click "accept invitation?" It wants a log in, so we use my husbands and I get the following message: "Cannot join Premium...
Spotify Star
423 Views
1 replies
0 likes
Do they have any plan that is only one time payment and it won't automatically charge after that period finish?
Do they have any plan that is only one time payment and it won't automatically charge after that period finish?
Spotify Star
665 Views
3 replies
0 likes
