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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69985 Views
31 replies
2 likes
Moderator
120475 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155322 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304416 Views
168 replies
13 likes
HiMy wife and I both have individual premiunim packages. How do we change to the family package which not only would be cheaper but allow 3 other devices ? Does one of us have to cancel our subscription and then add to the family package or is there ...
Hi My wife and I both have individual premiunim packages. How do we change to the family package which not only would be cheaper but allow 3 other devices ? Does one of us have to cancel our subscri...
Spotify Star
293 Views
1 replies
0 likes
Hello.I went to sign up for the student account, but ended up signing up for the original premium account. For some reason, I got charged twice for the student account when I didnt even finish signing up for the account. How do I make sure I don't ge...
Hello. I went to sign up for the student account, but ended up signing up for the original premium account. For some reason, I got charged twice for the student account when I didnt even finish sign...
Community Legend
292 Views
1 replies
0 likes
Why is that? Thank you!
Why is that? Thank you!
Spotify Star
263 Views
1 replies
0 likes
I have two spotify account, both of which are now on free, I tend to swap them around when certain deals come on. For some reason, neither are working but payment came on a few days ago? I'm trying to match the details with my accounts to my emails b...
I have two spotify account, both of which are now on free, I tend to swap them around when certain deals come on. For some reason, neither are working but payment came on a few days ago? I'm trying t...
Spotify Star
1140 Views
3 replies
0 likes
Hi!I tried to add the student discount and be on premium, I was billed twice and haven't been update it still says Spotify free on my account.I don't want to try again and be billed again.Thanks !Kate
Hi! I tried to add the student discount and be on premium, I was billed twice and haven't been update it still says Spotify free on my account. I don't want to try again and be billed again. Tha...
Spotify Star
846 Views
6 replies
0 likes
Hi,I have a blank page after I subscribe for Family Account from Paypal.Any help, please ? Jonovan
Hi, I have a blank page after I subscribe for Family Account from Paypal. Any help, please ? Jonovan
Casual Listener
743 Views
4 replies
0 likes
When I try to sign in for the first time from an invite from my daughter's account it says "must live in the same country". We actually live in the same household, why does it think I'm in a different country? Very frustrating!
When I try to sign in for the first time from an invite from my daughter's account it says "must live in the same country". We actually live in the same household, why does it think I'm in a differen...
Casual Listener
316 Views
1 replies
0 likes
I had Spotify last month with Vodafone x, it ran out a few days ago and I topped up today a few hours ago yet it says on my Spotify account I have a free subscription when on my Vodafone account it says I have Spotify?
I had Spotify last month with Vodafone x, it ran out a few days ago and I topped up today a few hours ago yet it says on my Spotify account I have a free subscription when on my Vodafone account it s...
Community Legend
434 Views
1 replies
0 likes
Hi, I was a Spotify Premium member and I have upgraded to Headspace + Spotify, but when I go to the headspace app, it doesn't seem to acknowledge that I am subscribed. On my Spotify 'accounts' page it says my subscription is 'Spotify Premium + Headsp...
Hi, I was a Spotify Premium member and I have upgraded to Headspace + Spotify, but when I go to the headspace app, it doesn't seem to acknowledge that I am subscribed. On my Spotify 'accounts' page i...
Community Legend
403 Views
1 replies
0 likes
Tentei fazer um upgrade para o Premium, mas não estava conseguindo finalizar e tive que repetir a operação quatro vezes.Ao conferir o cartão de crédito observei que há quatro cobranças do spotify e minha assinatura consta como free, ou seja, não sou ...
Tentei fazer um upgrade para o Premium, mas não estava conseguindo finalizar e tive que repetir a operação quatro vezes. Ao conferir o cartão de crédito observei que há quatro cobranças do spotify e...
Spotify Star
343 Views
1 replies
0 likes
A month ago I asked for a student subscription and so far I have not gotten an answer.
A month ago I asked for a student subscription and so far I have not gotten an answer.
Spotify Star
496 Views
2 replies
0 likes
I just bought the Student Discount suscription for Spotify Premium. The web of SheerID was not working, so I repeated the process several times and it was not working. The fact is that every time i made the process, spotify charged me the 4.99€ price...
I just bought the Student Discount suscription for Spotify Premium. The web of SheerID was not working, so I repeated the process several times and it was not working. The fact is that every time i m...
Community Legend
464 Views
1 replies
0 likes
Hello, I am trying to update my account to premium, with the student discount. When trying to put in my payment info, the page just keeps loading and never allows me to enter any information. I have restarted my computer, tried different browsers, an...
Hello, I am trying to update my account to premium, with the student discount. When trying to put in my payment info, the page just keeps loading and never allows me to enter any information...
223 Views
0 replies
0 likes
I have recently been charged £9.99 for my spotify subscription when I had previously been paying the student price of £4.99. It dawned upon me that I had been using spotify for a year, and my student subscription had ran out. I have reapplied for the...
I have recently been charged £9.99 for my spotify subscription when I had previously been paying the student price of £4.99. It dawned upon me that I had been using spotify for a year, and my student...
Community Legend
876 Views
1 replies
0 likes
Hello, this is the second message I send to you asking for help! I have always had a premium account and it always worked perfectly. However, this month the payment was done normally, but they are claiming that I did not make the payment and with tha...
Hello, this is the second message I send to you asking for help! I have always had a premium account and it always worked perfectly. However, this month the payment was done normally, but they are cl...
Community Legend
303 Views
1 replies
0 likes
I want to merge two existing subscriptions to a family plan. How do I set up?
I want to merge two existing subscriptions to a family plan. How do I set up?
Community Legend
344 Views
1 replies
0 likes
The bank card that is used to pay for my premium subscription is about to expire. I recently paid the fee using a redeem code. When the card has expired can I keep paying with codes? Do I have to have a bank card?
The bank card that is used to pay for my premium subscription is about to expire. I recently paid the fee using a redeem code. When the card has expired can I keep paying with codes? Do I have to hav...
Community Legend
298 Views
1 replies
0 likes
I bought a bundle from Vodafone red. But after 3 months i changed my operator. Didn't happen 1 year yet. My account still Premium but when it lasts?
I bought a bundle from Vodafone red. But after 3 months i changed my operator. Didn't happen 1 year yet. My account still Premium but when it lasts?
Community Legend
721 Views
3 replies
0 likes
I'm paying for premium but I had recently switched to a different iPhone as my phone is broke so why isn't all my songs on the new phone I have ? I don't want to be paying for songs that I don't have ?
I'm paying for premium but I had recently switched to a different iPhone as my phone is broke so why isn't all my songs on the new phone I have ? I don't want to be paying for songs that I don't have...
Community Legend
1394 Views
7 replies
0 likes
So instead of downloading a ton of songs individually or albums, I usually search a genre and download a large playlist with a mix of all the good songs...I do this so I can shuffle through everything and not have all the other stuff I don't like or ...
So instead of downloading a ton of songs individually or albums, I usually search a genre and download a large playlist with a mix of all the good songs...I do this so I can shuffle through everythin...
371 Views
0 replies
0 likes
