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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75694 Views
31 replies
2 likes
Moderator
121639 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159627 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312735 Views
174 replies
13 likes
Hi, till today I had premium account on my account. I got an invie from my fiance for the family account. My question is: will spotify stop charging me for my premium account once I accepted the invitation; will the system recoginze automatically tha...
Hi, till today I had premium account on my account. I got an invie from my fiance for the family account. My question is: will spotify stop charging me for my premium account once I accepted the invi...
Community Legend
372 Views
1 replies
0 likes
I was seeing the Student Discount but unfortunately my school was not listed. I tried 3 times to see if anything would change but obviously nothing did and I didn't get the subscription but that is fine. However I checked my bank account and I was ch...
I was seeing the Student Discount but unfortunately my school was not listed. I tried 3 times to see if anything would change but obviously nothing did and I didn't get the subscription but that is f...
Spotify Star
273 Views
1 replies
0 likes
Got premium, already confirmed.Pay with credit card, but still with a Free acount. Why ?? Help
Got premium, already confirmed. Pay with credit card, but still with a Free acount. Why ?? Help
Regular
444 Views
3 replies
0 likes
Hi!! i´m new on spotify. I just pay Premium for one year but i realize that it´s only for me. So i want to change to a Family Plan. Can i suscribe to Family Plan and take the pay i already did? i don´t want to pay twice.
Hi!! i´m new on spotify. I just pay Premium for one year but i realize that it´s only for me. So i want to change to a Family Plan. Can i suscribe to Family Plan and take the pay i already did? i don...
Newbie
1507 Views
4 replies
0 likes
Hi, I logged In online this morning and paid for premium via PayPal, which says the payments been made etc but my app still says free so I logged out and back in, still the same. Went and logged into the actual website and it's saying free on there t...
Hi, I logged In online this morning and paid for premium via PayPal, which says the payments been made etc but my app still says free so I logged out and back in, still the same. Went and logged into...
Spotify Star
961 Views
3 replies
0 likes
Please help me! I forgot to pay Spotify in time for the renovation and I lost the premium service. So I added the money, and I also received the invoice, but Spotify didn't recognized it, so I can't use it as premium client. What can I do?
Please help me! I forgot to pay Spotify in time for the renovation and I lost the premium service. So I added the money, and I also received the invoice, but Spotify didn't recognized it, so I can't ...
Spotify Star
1326 Views
5 replies
0 likes
Ik heb net een premium met 30 dagen gratis abonnement gemaakt van mijn bestaande account. Nu is het zo dat mijn account op free blijft staan. Iemand een idee hoe dit werkt?
Ik heb net een premium met 30 dagen gratis abonnement gemaakt van mijn bestaande account. Nu is het zo dat mijn account op free blijft staan. Iemand een idee hoe dit werkt?
Spotify Star
705 Views
1 replies
0 likes
i took advantage of the 1 month trial. i made payment vis online banking and i was successfully charged. Then why my subscription will end after 1 month? Should it be June 30 and not May 30? 1 month free trial plus the 1 month i paid. Please help.
i took advantage of the 1 month trial. i made payment vis online banking and i was successfully charged. Then why my subscription will end after 1 month? Should it be June 30 and not May 30? 1 month ...
Spotify Star
1028 Views
1 replies
0 likes
I don't know why HELP
I don't know why😡 HELP😩
Spotify Star
669 Views
1 replies
0 likes
La renovación de mi suscripción era el 30/04/17 y hoy 29/04/17 quise cancelarla y resulta que ya me habían hecho el cobro. ¿Ya no me van a realizar un reembolso? Yo ya no quería continuar con Spotify Premium
La renovación de mi suscripción era el 30/04/17 y hoy 29/04/17 quise cancelarla y resulta que ya me habían hecho el cobro. ¿Ya no me van a realizar un reembolso? Yo ya no quería continuar con Spotify...
Spotify Star
824 Views
1 replies
0 likes
I failed to pay in April for my spotify subscription but now that my card is working, I got deducted for 3 months! How should I get this fixed?
I failed to pay in April for my spotify subscription but now that my card is working, I got deducted for 3 months! How should I get this fixed?
Spotify Star
614 Views
1 replies
0 likes
HELLO EVERYONE! I'VE BEEN A PREMIUM USER FOR OVER A YEAR AND SPOTIFY SENDS ME A PAYMENT ERROR MESSAGE EVERY MONTH, SO EVERY MONTH I HAVE TO RENEW MY CREDIT CARD DETAILS. I KNOW THERE IS NOTHING WRONG WITH MY CARD. CAN ANYONE HELP ME ON HOW TO STOP TH...
HELLO EVERYONE! I'VE BEEN A PREMIUM USER FOR OVER A YEAR AND SPOTIFY SENDS ME A PAYMENT ERROR MESSAGE EVERY MONTH, SO EVERY MONTH I HAVE TO RENEW MY CREDIT CARD DETAILS. I KNOW THERE IS...
Spotify Star
415 Views
1 replies
0 likes
I was going through my banking information when I noticed that spotify charged me twice and two different prices each time! I figured that it was because I originally tried to get the student discount but canceled because APPARENTLY HIGH SCHOOL STUDE...
I was going through my banking information when I noticed that spotify charged me twice and two different prices each time! I figured that it was because I originally tried to get the student discoun...
Spotify Star
975 Views
1 replies
0 likes
Hi, I was charged, but my student id couldn't be verified, I've been reading that it takes few days to refund it, but I want to know if the refund applies to the debit cards too, because I recieved the email about the id last friday and I haven't bee...
Hi, I was charged, but my student id couldn't be verified, I've been reading that it takes few days to refund it, but I want to know if the refund applies to the debit cards too, because I recieved t...
Newbie
650 Views
5 replies
0 likes
Will there be another payment option for the Student premium subscription in the Netherlands other than just Creditcard? A lot of students use iDeal to pay for most of the things, so do I. I stopped my premium subscription to switch to a student subs...
Will there be another payment option for the Student premium subscription in the Netherlands other than just Creditcard? A lot of students use iDeal to pay for most of the things, so do I. I stopped ...
Spotify Star
321 Views
1 replies
0 likes
Buenas, tengo un problema y es que al realizar el pago de la suscripción no me e dado cuenta que tenía seleccionado el pan de estudiante, además lo e realizado dos veces y a sido sin intención. Quería saber si se me puede reembolsar ese dinero o simp...
Buenas, tengo un problema y es que al realizar el pago de la suscripción no me e dado cuenta que tenía seleccionado el pan de estudiante, además lo e realizado dos veces y a sido sin intención. Querí...
Spotify Star
504 Views
3 replies
0 likes
I activated my new share everything plan and it says I get 6 months free with my plan and it won't allow me to get the spotify
I activated my new share everything plan and it says I get 6 months free with my plan and it won't allow me to get the spotify
Community Legend
385 Views
1 replies
0 likes
I purchased the spotify university account , I am from ecuador but in the veryfication they say that I am not a student what I already pay!! so I do not know what can I do
I purchased the spotify university account , I am from ecuador but in the veryfication they say that I am not a student what I already pay!! so I do not know what can I do
Community Legend
480 Views
1 replies
0 likes
I used to have my Spotify Premium subscription through Fido, however when i found out there were student discounts available i decided to switch my subscription, so i unlinked my spotify premium account from Fido. When i go to change my subscription ...
I used to have my Spotify Premium subscription through Fido, however when i found out there were student discounts available i decided to switch my subscription, so i unlinked my spotify premium acco...
Spotify Star
450 Views
1 replies
0 likes
Hi, I'm having trouble with my subscription to my father's family plan. Spotify is not confirming my address I don't know why. I live in another city for college but still put his address to the subscription and it doesn't confirm.I already was in hi...
Hi, I'm having trouble with my subscription to my father's family plan. Spotify is not confirming my address I don't know why. I live in another city for college but still put his address to t...
Community Legend
626 Views
5 replies
0 likes
