Problem with family plan subscription

[Jhtupi]

Hi, 
I'm having trouble with my subscription to my father's family plan. Spotify is not confirming my address I don't know why. I live in another city for college but still put his address to the subscription and it doesn't confirm.
I already was in his plan but suddenly it cancelled and I can't come back anymore.
Can you guys help me?

[Hubo]

Hey @Jhtupi! Welcome to the Spotify Community!

Unfortunately, you have to live at the same address to be eligible for Spotify Family. Spotify couldn't confirm that you live on the same address, so you aren't eligible right now. But, since you're a student check out Spotify for Students here. If there's anything else I can help you with, just give me a shout!

Have a great weekend!

[vitordore]

I have the same problem, but MY WIFE, that LIVES WITH ME, is getting this message. Can you solve this asap?

thanks

[vitordore]

I have the same problem, but MY WIFE, that LIVES WITH ME, is getting this message. Can you solve this asap?

thanks

[crisah]

HELLO I'M HAVING EXACTLY THE SAME MESSAGE, WITH MY ROOMATES, AND WE DO LIVE IN THE SAME ADDRESS. HOW DO YOU VERIFY THAT THE PERSON LIVES THERE, THE ACCOUNT WORKED JUST FINE FOR A FEW MONTHS, AND SOME OF THEM GOT DISCONNECTED, AND WHENEVER I SEND THE INVITATION AND COMPLETE THE PROCESS WE GET THE SAME ANSWER AND WE TRY A LOT SINCE WE SPEND A LOT OF TIME TOGETHER  CAN YOU HELP ME OUT?

[Hubo]

Hey guys! Welcome to the Spotify Community!

@vitordore -- Alright, no worries! Spotify's Accounts Team can take a closer look at this one. You can reach out to them here. Let me know if there's anything else I can help you with! 😄

@crisah -- Unfortunately, Spotify Family is for families only, you can add your votes and leave your feedback at this idea. If there's anything else, just give me a shout! 🙂

Have a great weekend, all!