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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

151600 Views

69 replies

10 likes

Premium for Family
  • 151600 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

97448 Views

89 replies

4 likes

  • 97448 Views
  • 89 replies
  • 4 likes

Superuser Contribution Re: Premium for Students

Hola, llevo intentando realizar el paso a premiun mediante la promoción de estudiantes dos días. Les he enviado el expediente y mi matrícula donde aparece todo lo que me piden. Me gustaría que alguien me diese una solución. Gracias de antemano!

Casual Listener

Hola, llevo intentando realizar el paso a premiun mediante la promoción de estudiantes dos días. Les he enviado el expediente y mi matrícula donde aparece todo lo que me piden. Me gustaría que alguie...

user-removed

Not applicable

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

I can`t pay spotify with my card

I paid spotify with a debit card, but this lost me and i change the card, but now spotify rejects my card and I can´t pay. Spotify shows me an error of my card, but my card is good because a buy somethings by internet. Please, help me with this, beca...

Newbie

I paid spotify with a debit card, but this lost me and i change the card, but now spotify rejects my card and I can´t pay.  Spotify shows me an error of my card, but my card is good because...

joel007

Newbie

377 Views

2 replies

0 likes

  • 377 Views
  • 2 replies
  • 0 likes

Pagamento

Ho fatto l' annullare dell' abbonamento a Spotify Premium ma ho sempre l'addebito di 9, 99 dalla carta

Newbie

Ho fatto l' annullare dell' abbonamento a Spotify Premium ma ho sempre l'addebito di 9, 99 dalla carta

215 Views

0 replies

0 likes

  • 215 Views
  • 0 replies
  • 0 likes

Change of Plan

I change my plan from Premium to a memeber of a Family Plan, but I am not able to cancel my Premium account and I have to make to 2 payments every month. Please advise how can I cancel my Premium account? Thank you in advance for your prompt response...

Casual Listener

I change my plan from Premium to a memeber of a Family Plan, but I am not able to cancel my Premium account and I have to make to 2 payments every month.   Please advise how can I cancel my Pr...

Robert_W

Community Legend

526 Views

5 replies

0 likes

  • 526 Views
  • 5 replies
  • 0 likes

Solved!! Student Account got charged even though not subscribed for it

Hi there! I tried to sign up for the student discount, but my school was not available so I cancelled the subscription process and did not get it. I still got charged for it though now and don't have a premium account! I can't find any email address ...

Newbie

Hi there! I tried to sign up for the student discount, but my school was not available so I cancelled the subscription process and did not get it. I still got charged for it though now and don't have...

LordRollin

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Fido 6 months subscription

I'Ve change my Fido suscription and they tell me I'm gonna have Spotify Premium for free for 6 months. I already had Spotify Premium free with another promo. Now I'm back to regular since the first promo is over...However I still have 4+ months with ...

Newbie

I'Ve change my Fido suscription and they tell me I'm gonna have Spotify Premium for free for 6 months.   I already had Spotify Premium free with another promo.   Now I'm back to regular...

user-removed

Not applicable

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Öğrenci indirimi ödeme sorunu

öğrenci indiriminden yararlanmak için kart bilgilerimi vesaire girdim kattan para çekti ancak üniversite öğrencisi olmamam nedeniyle(lise öğrencisiyim) premiumu alamadım paramda iade edilmedi. Sonuç olarak para ödememe rağmen premium alamadım para ia...

Visitor

öğrenci indiriminden yararlanmak için kart bilgilerimi vesaire girdim kattan para çekti ancak üniversite öğrencisi olmamam nedeniyle(lise öğrencisiyim) premiumu alamadım paramda iade edilmedi. Sonuç ...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

Pago

Buenos días, el viernes 21 de abril realice el pago de spotify premium y me llego el correo de confirmación con el recibo, la aplicación la inicie hoy día y me salía un mensaje de que no se pasó el pago. Revise mi extracto de mi tarjeta de crédito y ...

Newbie

Buenos días, el viernes 21 de abril realice el pago de spotify premium y me llego el correo de confirmación con el recibo, la aplicación la inicie hoy día y me salía un mensaje de que no se pasó el p...

231 Views

0 replies

0 likes

  • 231 Views
  • 0 replies
  • 0 likes

Pengarna dras från mitt konto

Hej!Vi har fått det här från dig:Hej!Problemet är att varje månad så dras det 100kr från mitt konto men när jag vill lyssna på musik så är det fortfarande begränsad, det kmr alltid välj premium för att lyssna obegränsad osv.

Newbie

Hej! Vi har fått det här från dig: Hej! Problemet är att varje månad så dras det 100kr från mitt konto men när jag vill lyssna på musik så är det fortfarande begränsad, det kmr alltid välj premi...

MattSuda

Spotify Star

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Tentei assinar o premium para estudantes, porém resolvi cancelar

Olá, eu tentei hoje assinar o Spotify Premium com desconto para estudantes. Preenchi todos os dados e foi pedido a verificação de documentos para comprovar que sou estudante. Como não possuia nenhum documento no momento eu decidi cancelar, porém eu a...

Newbie

Olá, eu tentei hoje assinar o Spotify Premium com desconto para estudantes. Preenchi todos os dados e foi pedido a verificação de documentos para comprovar que sou estudante. Como não possuia nenhum ...

MattSuda

Spotify Star

1063 Views

1 replies

0 likes

  • 1063 Views
  • 1 replies
  • 0 likes

Charged too much

Once again I have been charged £9.99 on top of my £4.99 subscription

Newbie

Once again I have been charged £9.99 on top of my £4.99 subscription

MattSuda

Spotify Star

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

From normal premium to student premium!

Hi everyone!I already have a premium account. But I also am a student, and now I would like to use the discount!What do I have to do? Is there a way to switch or I have to deactivate it and subscribe again? If I had to, would I lose all the songs i'v...

Newbie

Hi everyone! I already have a premium account. But I also am a student, and now I would like to use the discount! What do I have to do? Is there a way to switch or I have to deactivate it and subsc...

MattSuda

Spotify Star

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Premium or not?

I signed up for premium a little over a month ago. I would like to cancel and go back to the free version ( I am just not using it as much as I thought I would). I know I signed up for premium because I entered my CC info and I was chaged for the pre...

Newbie

I signed up for premium a little over a month ago. I would like to cancel and go back to the free version ( I am just not using it as much as I thought I would). I know I signed up for premium becaus...

MattSuda

Spotify Star

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Payment

I pay spotify premium at a convenient store but do I need to have a credit card to use the premium? (sorry for my bad english)

Newbie

I pay spotify premium at a convenient store but do I need to have a credit card to use the premium? (sorry for my bad english)

MattSuda

Spotify Star

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Premium

I thought i cancelled my premium subscription but I didn't and I got charged the $11 today, I haven't used it but I need that money to pay some urgent bills, am I able to cancel the subscription and get a refund? I haven't used Spotify yet also!?

Newbie

I thought i cancelled my premium subscription but I didn't and I got charged the $11 today, I haven't used it but I need that money to pay some urgent bills, am I able to cancel the subscription and ...

Bittencourt

Spotify Star

360 Views

3 replies

0 likes

  • 360 Views
  • 3 replies
  • 0 likes

Premium stopt working

Hi,I have had a premium account for quite some time now. Since yesterday it stopt working, we didn't change anything and are still paying. Can someone help me with this problem.

Newbie

Hi, I have had a premium account for quite some time now. Since yesterday it stopt working, we didn't change anything and are still paying. Can someone help me with this problem.  

MattSuda

Spotify Star

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Pago

I subscribed to college spotify I withdraw from the bank account the money, I received the email that was already approved and I was charged again so I have two withdrawals, besides that does not recognize that I am already premium

Casual Listener

I subscribed to college spotify I withdraw from the bank account the money, I received the email that was already approved and I was charged again so I have two withdrawals, besides that does not rec...

MattSuda

Spotify Star

610 Views

4 replies

0 likes

  • 610 Views
  • 4 replies
  • 0 likes

Pago no autorizado

Me hicieron un cargo por 1188 sin mi autorizaciónComo puedo darlo de baja?!?Y que me devuelvan lo cobrado

Newbie

Me hicieron un cargo por 1188 sin mi autorización Como puedo darlo de baja?!? Y que me devuelvan lo cobrado

MattSuda

Spotify Star

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Won't accept my payment

keeps saying i don't have sufficient credits even though i have

Newbie

keeps saying i don't have sufficient credits even though i have

200 Views

0 replies

0 likes

  • 200 Views
  • 0 replies
  • 0 likes

Help

Have a premium account and picked up a new phone. How do I transfer my account over to the new phone?

Newbie

Have a premium account and picked up a new phone. How do I transfer my account over to the new phone?

MattSuda

Spotify Star

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes