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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69977 Views
31 replies
2 likes
Moderator
120474 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155320 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304414 Views
168 replies
13 likes
Hi, i tried to upgrade to family premium, i made the subscription on my android app, did the payment and everything and showed to me a bill number, but when i came out from the app and come back in again, it dissapeared. The thing is that they charge...
Hi, i tried to upgrade to family premium, i made the subscription on my android app, did the payment and everything and showed to me a bill number, but when i came out from the app and come back in a...
Community Legend
339 Views
1 replies
0 likes
Hi I've been using Spotify for a few years now and have always had premium, we run it on 2 iphones, an ipad for offline synch plus it's used within my Sonos system. If I cancel my subscription and take th Vodafone option can I still use the same user...
Hi I've been using Spotify for a few years now and have always had premium, we run it on 2 iphones, an ipad for offline synch plus it's used within my Sonos system. If I cancel my subs...
Community Legend
422 Views
1 replies
0 likes
Eu não tô conseguindo assinar o Spotify premium, toda vez que eu vou iniciar aparece na tela "acesse suas configurações ou tente novamente mais tarde". Alguém poderia me ajudar?!
Eu não tô conseguindo assinar o Spotify premium, toda vez que eu vou iniciar aparece na tela "acesse suas configurações ou tente novamente mais tarde". Alguém poderia me ajudar?!
Spotify Star
341 Views
1 replies
0 likes
I have a student discount I brought a new phone the other day and now my premium isn't working
I have a student discount I brought a new phone the other day and now my premium isn't working
Casual Listener
574 Views
6 replies
0 likes
Hi, I have a premium family account, and my WIFE got disconected, and now it dont let her in anymore, saying that she doenst live with me........SHE LIVE and SLEEP with me everyday in the same address, that is just nonsense! I expect this to be solve...
Hi, I have a premium family account, and my WIFE got disconected, and now it dont let her in anymore, saying that she doenst live with me........SHE LIVE and SLEEP with me everyday in the same addres...
Community Legend
296 Views
1 replies
0 likes
Hello everyone, Spotify is charging me for my premium subscription in the middle of the month. I get my money on the 1st of each month. I want to cancel my subscription now so i can re order it on the 1st. However when i go to the subscriptions tab, ...
Hello everyone, Spotify is charging me for my premium subscription in the middle of the month. I get my money on the 1st of each month. I want to cancel my subscription now so i can re order it on th...
Community Legend
354 Views
1 replies
0 likes
Help! I signed up and paid for premium. Downloaded the app for iPhone and it still plays my playlists as regular
Help! I signed up and paid for premium. Downloaded the app for iPhone and it still plays my playlists as regular
Newbie
306 Views
1 replies
0 likes
Ik heb onlangs een account in Engeland aangemaakt, nu blijven ze via de creditcard afschrijven. Hoe kan ik dit stoppen/blokkeren ?
Ik heb onlangs een account in Engeland aangemaakt, nu blijven ze via de creditcard afschrijven. Hoe kan ik dit stoppen/blokkeren ?
Spotify Star
479 Views
1 replies
0 likes
Paid premium without realising my friend was logged in my phone.... now cant get in touch with him cause he went travelling to Asia for few months. So I logged in to my account with facebook and realised that i didnt have the premium account and cant...
Paid premium without realising my friend was logged in my phone.... now cant get in touch with him cause he went travelling to Asia for few months. So I logged in to my account with facebook and real...
Community Legend
739 Views
4 replies
0 likes
Per il secondo mese di fila ho subito 2 addebito. Uno da 9.99 e l'altro da 14.99 €.Questo è successo da quando ho attivato spotify family. Mi dovrebbero addebbitare solo 14.99, e non anche i 9.99 del precedente abbonamento. Come posso risolvere?
Per il secondo mese di fila ho subito 2 addebito. Uno da 9.99 e l'altro da 14.99 €. Questo è successo da quando ho attivato spotify family. Mi dovrebbero addebbitare solo 14.99, e non anche i 9.99 d...
Spotify Star
311 Views
1 replies
0 likes
ESTOY DEMASIADO ENOJADA YA ESTE ES EL TERCER MENSAJE QUE LES ENVIO y les explique claramente que pague mi mes de spotify permium en el oxxo y no se me ha activado y ustedes me dicen que cheque mi tarjeta y se supone que ustedes saben como funciona es...
ESTOY DEMASIADO ENOJADA YA ESTE ES EL TERCER MENSAJE QUE LES ENVIO y les explique claramente que pague mi mes de spotify permium en el oxxo y no se me ha activado y ustedes me dicen que cheque mi tar...
Spotify Star
647 Views
3 replies
0 likes
I paid 2 times from my credit card but no premium. Although I canceled the transaction, the money was not returned?
I paid 2 times from my credit card but no premium. Although I canceled the transaction, the money was not returned?
Spotify Star
361 Views
1 replies
0 likes
Hey,Ich bin Mitglied in einem spotify familien Account. Ich möchte aber gerne selber einen eigenen Account haben, also.von family auf normal premium umstellen. Muss ich dafür meinen ganzen Account löschen? Oder gibt es einen anderen weg?:)Vielen dank...
Hey, Ich bin Mitglied in einem spotify familien Account. Ich möchte aber gerne selber einen eigenen Account haben, also.von family auf normal premium umstellen. Muss ich dafür meinen ganzen Account ...
Spotify Star
557 Views
2 replies
0 likes
Hi, I need to update my credit card info, however Spotify website does not proceed my update requests. No problem with the bank, the only issue is the name of the card holder is different than mine - my mother's. Do I have to have a credit card on my...
Hi, I need to update my credit card info, however Spotify website does not proceed my update requests. No problem with the bank, the only issue is the name of the card holder is different than mine -...
Community Legend
281 Views
1 replies
0 likes
Holarealicé mi solicitud para el descuento de estudiantes y ya se hiso el cargo a la tarjeta señalada pero mi cuant a aun aparece como free¿Como puedo solucionarlo? Adjunto imagen del cargo que se realizó
Hola realicé mi solicitud para el descuento de estudiantes y ya se hiso el cargo a la tarjeta señalada pero mi cuant a aun aparece como free ¿Como puedo solucionarlo? Adjunto imagen del ca...
Spotify Star
342 Views
1 replies
0 likes
Hello, my problem is that I just bought premium for a year, and about 2 days ago everything was fine until the premium took off and I still have proof of payment, but I can not find the way to get my premium back.
Hello, my problem is that I just bought premium for a year, and about 2 days ago everything was fine until the premium took off and I still have proof of payment, but I can not find the way to get my...
Spotify Star
357 Views
1 replies
0 likes
Hmmm so... I tried signing up for the students premium account and it had been more than 3 days... Still waiting to hear from spotify about this problem (if I had not been approved then I think I should hear back saying it wasn't... even though I'm s...
Hmmm so... I tried signing up for the students premium account and it had been more than 3 days... Still waiting to hear from spotify about this problem (if I had not been approved then I think I sho...
Spotify Star
520 Views
1 replies
0 likes
I am unable to connect to premium for a payment
I am unable to connect to premium for a payment
Community Legend
343 Views
1 replies
0 likes
Can u please help me unsubscribe my FB acct? It's
Can u please help me unsubscribe my FB acct? It's <removed>
Spotify Star
295 Views
1 replies
0 likes
I damaged a phone and had another activated, downloaded and logged into the same account but it shows I'm not premium. I'm not going to be billed again for the SAME account I've had premium on. So what do I do?
I damaged a phone and had another activated, downloaded and logged into the same account but it shows I'm not premium. I'm not going to be billed again for the SAME account I've had premium on. So wh...
Spotify Star
295 Views
1 replies
0 likes
