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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131979 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66214 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248230 Views
152 replies
13 likes
I'm a Premium and started a family with 2 more family members but they can't redeem the tokens. Message that appears is that premium code is not valid. Do I have to re-invite them?
I'm a Premium and started a family with 2 more family members but they can't redeem the tokens. Message that appears is that premium code is not valid. Do I have to re-invite them?
Spotify Star
307 Views
1 replies
0 likes
Ola,Recentemente eu necessitei de ajuda na comunidade e após comentar no forum recebo e-mail dos usuarios que estão comentando o assunto, existe uma maneira de cancelar esses e-mail? ou devo excluir todas as conversas que tive no forum? Obs: não loca...
Ola, Recentemente eu necessitei de ajuda na comunidade e após comentar no forum recebo e-mail dos usuarios que estão comentando o assunto, existe uma maneira de cancelar esses e-mail? ou devo excl...
Spotify Star
475 Views
3 replies
0 likes
Signed up for Premium but not getting the service - still getting ads etx
Signed up for Premium but not getting the service - still getting ads etx
Community Legend
342 Views
1 replies
0 likes
Eu já tinha a conta Premium e ontem me inscrevi na Premium estudante. Uma cobrança de R$10,00 foi feita no meu cartão no mesmo momento . Não entendi o motivo dessa cobrança, se a mensalidade é de R$8,50 e mesmo já sim eu já havia pago o valor das men...
Eu já tinha a conta Premium e ontem me inscrevi na Premium estudante. Uma cobrança de R$10,00 foi feita no meu cartão no mesmo momento . Não entendi o motivo dessa cobrança, se a mensalidade é de R$8...
Spotify Star
245 Views
1 replies
0 likes
Hello, I have been charge twice, first time for ordinary subscription, than I have found that there is possibility to get discount as a student, and opted for it.Now I can see that I was charged for ordinay subscritpion and for student. How can I get...
Hello, I have been charge twice, first time for ordinary subscription, than I have found that there is possibility to get discount as a student, and opted for it. Now I can see that I was charged fo...
Spotify Star
235 Views
1 replies
0 likes
Ya me hicieron el recargo en la tarjeta pero no se confirmo la suscripcion q hago ayuda
Ya me hicieron el recargo en la tarjeta pero no se confirmo la suscripcion q hago ayuda
Spotify Star
352 Views
2 replies
0 likes
I'very been charged 49 MxN for a student account but couldn't post my papers and don't have the premium account.
I'very been charged 49 MxN for a student account but couldn't post my papers and don't have the premium account.
Spotify Star
295 Views
2 replies
0 likes
Please: can I get a helpdesk address to ask a direct question and get a direct answer? I subscribed to a music library, not a puzzle library. Thx. Niek
Please: can I get a helpdesk address to ask a direct question and get a direct answer? I subscribed to a music library, not a puzzle library. Thx. Niek
Spotify Star
438 Views
3 replies
0 likes
Dear Spotify People, Last Thursday the 20th April I found out about the Student Subscription. I subscribed for this and I recieved an email that I got permission. Now I looked into my creditcard bills and it seems that Spotify took 5 euro's two times...
Dear Spotify People, Last Thursday the 20th April I found out about the Student Subscription. I subscribed for this and I recieved an email that I got permission. Now I loo...
Community Legend
649 Views
2 replies
0 likes
Hola, quiero eliminar mi cuenta de Facebook y usar spotify con mi cuenta de gmail, pero cada vez que lo hago se vuelve a reactivar la cuenta.Alguien sabe si esto es posible?Gracias.
Hola, quiero eliminar mi cuenta de Facebook y usar spotify con mi cuenta de gmail, pero cada vez que lo hago se vuelve a reactivar la cuenta. Alguien sabe si esto es posible? Gracias.
Spotify Star
230 Views
1 replies
0 likes
Hace 5 días intente realizar la suscripción a Spotify universitarios, me cargaron 3 veces, llame a mi banco y me dijeron que el cargo ya estaba hecho y no como dice Spotify que queda pendiente o que en 48 horas si no se realiza la contratación te lo ...
Hace 5 días intente realizar la suscripción a Spotify universitarios, me cargaron 3 veces, llame a mi banco y me dijeron que el cargo ya estaba hecho y no como dice Spotify que queda pendiente o que ...
Spotify Star
253 Views
1 replies
0 likes
I cancelled my premium account 2 months ago to go back to free. I just recently realized that I don't get commercials, and then later I realized that I am still on premium. I didn't want to be still on premium. And I would like to see if there's any ...
I cancelled my premium account 2 months ago to go back to free. I just recently realized that I don't get commercials, and then later I realized that I am still on premium. I didn't want to be still ...
Spotify Star
216 Views
1 replies
0 likes
My subscription has been cancelled. I took out a Vodafone plan for 12 months that included a Spotify premium membership. However Spotify have cancelled my membership and Vodafone can not do anything about it. Please, I really need to get it re-instat...
My subscription has been cancelled. I took out a Vodafone plan for 12 months that included a Spotify premium membership. However Spotify have cancelled my membership and Vodafone can not do anything ...
Roadie
225 Views
1 replies
0 likes
Uso spotify premium en tres diferentes dispositivos iOS; Mac, iPad y iPhone, en los dos últimos tengo descargada toda mi musica y en Mac depende de la red Wi-Fi. Cerre la aplicación en el iPhone y se eliminó toda la música descargada y al momento de ...
Uso spotify premium en tres diferentes dispositivos iOS; Mac, iPad y iPhone, en los dos últimos tengo descargada toda mi musica y en Mac depende de la red Wi-Fi. Cerre la aplicación en...
Spotify Star
2818 Views
1 replies
0 likes
After agreeing to the new Spotify AB terms and conditions on the mobile app, my account says that it's now the free service account but I had the premium membership before agreeing to the AB update. If I upgrade to the premium account, will I be char...
After agreeing to the new Spotify AB terms and conditions on the mobile app, my account says that it's now the free service account but I had the premium membership before agreeing to the AB update. ...
Spotify Star
25587 Views
1 replies
1 likes
I got a message I had to update my card, and when I did that I saw that I had been charged twice for this month.When will I get the money back?Ingrid
I got a message I had to update my card, and when I did that I saw that I had been charged twice for this month. When will I get the money back? Ingrid
Spotify Star
323 Views
1 replies
0 likes
Hey guys,I've changed from Premium account to student but i've payed twice this month. How can i get my money back?Tks.
Hey guys, I've changed from Premium account to student but i've payed twice this month. How can i get my money back? Tks.
Spotify Star
281 Views
1 replies
0 likes
Hi, I've been having some issues with having my card charged (error message: your payment provider is having a bad day). I've tried:- Credit cards from all four major issuers- Different browsers (desktop, mobile; with ad blocker disabled) I'm still g...
Hi, I've been having some issues with having my card charged (error message: your payment provider is having a bad day). I've tried: - Credit cards from all four major issuers - Diff...
Community Legend
5179 Views
5 replies
1 likes
I have a problem when paying subscription via ATM. I would like to pay for the 30 days (monthly) subscription of the Premium, but I typed a wrong number instead of the number that I should type. I forgot the amount that I should send. I kept going se...
I have a problem when paying subscription via ATM. I would like to pay for the 30 days (monthly) subscription of the Premium, but I typed a wrong number instead of the number that I should type. I fo...
Community Legend
271 Views
1 replies
0 likes
I am wanting to upgrade to premium but I am just gping round in circles. I go to my subscription and I get the offer to try free 30 day trial, I click on continue and it asks for payment (which is fine) I complete my paypal log ins and then it takes ...
I am wanting to upgrade to premium but I am just gping round in circles. I go to my subscription and I get the offer to try free 30 day trial, I click on continue and it asks for payment (which is fi...
Community Legend
363 Views
3 replies
0 likes
