I've paid for premium but I can only use free account

I changed of credit card so the bill for premium didn't work and now, I pur the right info of my ne credit card and I receive the bill of spotify but I can't use my premium account... It's written that it could take some days to have it back but I ca...

• DA2GI
• Newbie
• I changed of credit card so the bill for premium didn't work and now, I pur the right info of my ne credit card and I receive the bill of spotify but I can't use my premium account... It's written th...
• 2017-03-23 3:55:57 PM
• 2017-03-23 4:13:06 PM
• MarkPedersen
• Roadie
• 891 Views
• 1 replies
• 0 likes

Désabonnement après spotify 0,99 €

Bonjour,J'ai souscris au mois de décembre à l'offre 0,99€ pour essayer spotify preminum. Ce mois-ci j'ai été débité de 9,99€ car l'offre s'est terminée. J'aimerais maintenant retourner à la version gratuite de spotify, mais je n'arrive pas à me désab...

• morgesss
• Newbie
• Bonjour, J'ai souscris au mois de décembre à l'offre 0,99€ pour essayer spotify preminum. Ce mois-ci j'ai été débité de 9,99€ car l'offre s'est terminée. J'aimerais maintenant retourner à la versi...
• 2017-03-23 10:13:42 AM
• 2017-03-23 1:17:47 PM
• KatesHere
• Community Legend
• 946 Views
• 1 replies
• 0 likes

Superuser Contribution TWO ACCOUNTS. NO MORE SUB.

I had two accounts with spotify, one i signed up with using a different email, and another using facebook. but i tried connecting my facebook to my other spotify account not using the log in with facebook button. because i wanted to see if it would m...

• user-removed
• Visitor
• I had two accounts with spotify, one i signed up with using a different email, and another using facebook. but i tried connecting my facebook to my other spotify account not using the log in with fac...
• 2017-03-22 11:02:33 PM
• 2017-03-23 2:51:59 AM
• MaryS
• Roadie
• 1195 Views
• 1 replies
• 0 likes
• Account
  Subscription

Superuser Contribution The next payment of my subscription is this month and I just contracted the family plan, what do I d

The next payment of my subscription is this month and I just contracted the family plan, what do I do? HELP ME PLEASE

• drinius
• Newbie
• The next payment of my subscription is this month and I just contracted the family plan, what do I do? HELP ME PLEASE  🙂
• 2017-03-22 11:31:43 PM
• 2017-03-23 2:44:06 AM
• MaryS
• Roadie
• 862 Views
• 1 replies
• 0 likes

Superuser Contribution Cancelled subscription but still getting charged

I have cancelled my subscription on 3/19/17 but I look at my bank statement & I still got charged $10.46 from Spotify on 3/20/17...

• dessmv
• Newbie
• I have cancelled my subscription on 3/19/17 but I look at my bank statement & I still got charged $10.46 from Spotify on 3/20/17...
• 2017-03-23 1:16:46 AM
• 2017-03-23 2:22:56 AM
• MaryS
• Roadie
• 826 Views
• 1 replies
• 0 likes

Superuser Contribution Can't use my debit card?

I have used my debit card to pay for premium in the past. Now I can't use that to pay for the student premium (which is what I wanted to switch to), but it's also not allowing me to pay for regular premium with my debit card either.

• smaris31
• Newbie
• I have used my debit card to pay for premium in the past. Now I can't use that to pay for the student premium (which is what I wanted to switch to), but it's also not allowing me to pay for regular p...
• 2017-03-22 7:53:07 PM
• 2017-03-22 12:13:48 AM
• ZullyB
• Roadie
• 936 Views
• 1 replies
• 0 likes
• Subscription

Premium trial not activating

Hi, my premium trial has not been activated yet... Does this take time or is it simply a bugg? Thanks in advance.

• ramyaracib
• Casual Listener
• Hi, my premium trial has not been activated yet... Does this take time or is it simply a bugg? Thanks in advance. 
• 2017-03-22 11:11:28 PM
• 2017-03-22 11:31:12 PM
• ramyaracib
• Casual Listener
• 912 Views
• 1 replies
• 0 likes
• Premium

Took payment even tho I unsubscribed to this **bleep**

• Nothhappy
• Casual Listener
• 2017-03-22 5:10:00 PM
• 2017-03-22 8:41:40 PM
• Jacob
• Community Legend
• 2181 Views
• 3 replies
• 0 likes

Cancel a subscription

Good morning,I have a spotify subscription in which I dont have access to the email for the account anymore. Plus I forgot my username and password for this account, but I'm still paying for it. I want to cancel that subscription and use my current a...

• juliacorriner
• Newbie
• Good morning, I have a spotify subscription in which I dont have access to the email for the account anymore. Plus I forgot my username and password for this account, but I'm still paying for it. I ...
• 2017-03-22 5:07:00 PM
• 2017-03-22 7:51:22 PM
• 48Polaris
• Casual Listener
• 1126 Views
• 2 replies
• 0 likes
• Premium
  Subscription

Can't buy spotify premium

My premium expired, and now when i try to buy it again it just says my credit card has a bad day?? The wierd thing is that my creditcard works everywhere else, and so does my dads and my brothers and ive tried all of them. Can somebody help me?

• marlehmann1993
• Newbie
• My premium expired, and now when i try to buy it again it just says my credit card has a bad day?? The wierd thing is that my creditcard works everywhere else, and so does my dads and my brothers and...
• 2017-03-22 12:56:11 PM
• 2017-03-22 1:32:47 PM
• KatesHere
• Community Legend
• 939 Views
• 1 replies
• 0 likes

Contract asked by my accountant

Good morning everybody ! I have a hairdressing salon in Corsica and I have chosen to use Spotify to broadcast music. As I run a business, I need to prove all the expenses to my accountant. For Spotify, he asked me a kind of contract specifying that I...

• juventus75
• Newbie
• Good morning everybody !   I have a hairdressing salon in Corsica and I have chosen to use Spotify to broadcast music.   As I run a business, I need to prove all the expenses to my acco...
• 2017-03-22 10:01:06 AM
• 2017-03-22 10:09:44 AM
• KatesHere
• Community Legend
• 1512 Views
• 1 replies
• 0 likes

payment query

Why does my Spotify subscription show up on my bank statement as Amazon Prime ???

• Bull180
• Newbie
• Why does my Spotify subscription show up on my bank statement as Amazon Prime ???
• 2017-03-22 9:46:01 AM
• 2017-03-22 10:05:52 AM
• KatesHere
• Community Legend
• 2977 Views
• 1 replies
• 0 likes

Maxis mobile phone bill option not working

when i try to use my mobile phone to pay for my premium it failed me 3 times, and the 4th time i try it says "You've reached the limit on active subscriptions per mobile number for Spotify." what can i do, this is really agitating me, this should be ...

• tsyeoh
• Newbie
• when i try to use my mobile phone to pay for my premium it failed me 3 times, and the 4th time i try it says "You've reached the limit on active subscriptions per mobile number for Spotify." what can...
• 2017-03-22 8:53:41 AM
• 1004 Views
• 0 replies
• 0 likes

charged twice for nothing

hi! I recently tried to get the Spotify student discount but was not eligible because I am still in high school, so I decided just to stick with the free subscription for now. however, I was still charged $5 and I was charged twice for some reason. p...

• taelyn99
• Newbie
• hi! I recently tried to get the Spotify student discount but was not eligible because I am still in high school, so I decided just to stick with the free subscription for now. however, I was still ch...
• 2017-03-22 5:09:28 AM
• 2017-03-22 6:59:42 AM
• Maxim
• Spotify Star
• 1668 Views
• 1 replies
• 0 likes

Log in not working - keep getting charged and can't get to music

My son has been trying to log in to his account; it is not recognizing any of his usernames. My credit card has been charged, yet I can't get any support to solve this issue. Would somene please contact me?

• asilvagomez23
• Newbie
• My son has been trying to log in to his account; it is not recognizing any of his usernames. My credit card has been charged, yet I can't get any support to solve this issue. Would somene please cont...
• 2017-03-21 11:57:23 PM
• 2017-03-22 4:51:18 AM
• Specialworld
• Community Legend
• 1206 Views
• 1 replies
• 0 likes
• Account
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