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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75671 Views
31 replies
2 likes
Moderator
121637 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159621 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312709 Views
174 replies
13 likes
Hello I been charge 2 month in a row and we don't have access email or even the app. I want this resolved As soon as possible, please. Contact info: [email protected]
Hello I been charge 2 month in a row and we don't have access email or even the app. I want this resolved As soon as possible, please. Contact info: [email protected]
Community Legend
345 Views
1 replies
0 likes
Thought I cancelled my permium subscription, now it shows no history of receipts and im still getting charged.
Thought I cancelled my permium subscription, now it shows no history of receipts and im still getting charged.
Spotify Star
316 Views
1 replies
0 likes
I want to access the Spotify premium promo with my new device from Rogers...I've had the trial in the past, but I was assured by a rogers technician that you folks could override that, and grant the promo I was promised. Tyler
I want to access the Spotify premium promo with my new device from Rogers...I've had the trial in the past, but I was assured by a rogers technician that you folks could override that, and grant the ...
Spotify Star
380 Views
1 replies
0 likes
I just paid for a monthly student subscription, and when I checked my bank details spotify has charged me twice as much $5.99. Help please.
I just paid for a monthly student subscription, and when I checked my bank details spotify has charged me twice as much $5.99. Help please.
Spotify Star
488 Views
1 replies
0 likes
I set up my account with the student discount and only managed to make it work properly on the 4th attempt. The 4th payment went through correctly but the other 3 are still pending in my account a week later. $18 I do not have access to. I also have ...
I set up my account with the student discount and only managed to make it work properly on the 4th attempt. The 4th payment went through correctly but the other 3 are still pending in my account a we...
Spotify Star
304 Views
1 replies
0 likes
Hola, quisiera su ayuda por qué hice el pago de mi cuenta, se cobró pero no se volvió premium mi cuenta. Ya cerré sesión, volví a iniciar y sigue en gratis. Ayuda por favor
Hola, quisiera su ayuda por qué hice el pago de mi cuenta, se cobró pero no se volvió premium mi cuenta. Ya cerré sesión, volví a iniciar y sigue en gratis. Ayuda por favor
Spotify Star
303 Views
1 replies
0 likes
Hi, I want to get premium but credit cart area is not seen. I used preum for a while but I canceled it later. Then I lived in Netherlands for two months. Now I am in mu country and I think spotify want me to prove citizenship. I am Turkish am I live ...
Hi, I want to get premium but credit cart area is not seen. I used preum for a while but I canceled it later. Then I lived in Netherlands for two months. Now I am in mu country and I think spotify wa...
Not applicable
676 Views
2 replies
0 likes
Hi, recently I wanted to know more about the Spotify Premium for students. I put down the information needed for payment, clicked continue to check whether i was eligable for the student discount or not. After that the browser lagged out and closed, ...
Hi, recently I wanted to know more about the Spotify Premium for students. I put down the information needed for payment, clicked continue to check whether i was eligable for the student discount or ...
Spotify Star
906 Views
4 replies
0 likes
Just a background, i enrolled online but when my 2yr contract ended with globe, and renewed my acct again, my spotify revert to free. So i enrolled again using another credit card but then i notice that i am still being charged on my first credit car...
Just a background, i enrolled online but when my 2yr contract ended with globe, and renewed my acct again, my spotify revert to free. So i enrolled again using another credit card but then i notice t...
Casual Listener
295 Views
1 replies
0 likes
Hi. Currently have free spotify. Mobile plan covers for premium but cant upgarde without payment to spotify. Mobile provider cannot help.
Hi. Currently have free spotify. Mobile plan covers for premium but cant upgarde without payment to spotify. Mobile provider cannot help.
381 Views
0 replies
0 likes
Hi, I want to cancel my spotify premium subscription on the same day it renews. Will it still charge my today if I cancel it?
Hi, I want to cancel my spotify premium subscription on the same day it renews. Will it still charge my today if I cancel it?
Community Legend
1772 Views
1 replies
0 likes
Me he dado de alta como premium. Introduje los datos de la tarjeta. Pero en la App no soy capaz de acceder como premium y ya cerré sesión varias veces. Que pasa?
Me he dado de alta como premium. Introduje los datos de la tarjeta. Pero en la App no soy capaz de acceder como premium y ya cerré sesión varias veces. Que pasa?
Spotify Star
321 Views
1 replies
0 likes
I was charged for the student diccount but i don't have premium and i never got a receipt for it. What do i do?
I was charged for the student diccount but i don't have premium and i never got a receipt for it. What do i do?
Spotify Star
276 Views
1 replies
0 likes
i pay for no reason !!! its not my account !!! i need his name and his spotify account !!!
i pay for no reason !!! its not my account !!! i need his name and his spotify account !!!
Community Legend
633 Views
4 replies
0 likes
Hi - I got new Andoid phone and always have Spotify premium. Now I only have regular spotily and am getting charged for Premium. Does anyone know how to fix this?
Hi - I got new Andoid phone and always have Spotify premium. Now I only have regular spotily and am getting charged for Premium. Does anyone know how to fix this?
Spotify Star
546 Views
2 replies
0 likes
Comprei assinatura para estudantes, fui cobrado, mas não liberou nenhum recurso! O que faço? Conforme abaixo já fui cobrado.já fui cobrado, porém sem liberação de recursos.Já tentei deslogar e relogar, não deu jeito!
Comprei assinatura para estudantes, fui cobrado, mas não liberou nenhum recurso! O que faço? Conforme abaixo já fui cobrado. já fui cobrado, porém sem liberação de recursos.Já tentei deslog...
Spotify Star
584 Views
1 replies
0 likes
I've subscribed to spotify premium yesterday but I'm still interrupted by adds. How come?? Thanks.
I've subscribed to spotify premium yesterday but I'm still interrupted by adds. How come?? Thanks.
Community Legend
868 Views
3 replies
0 likes
Hi,I recently saw there is a discount for students, but I was using premium for a normal regular price already. I used this link https://www.spotify.com/us/student/ to update my acount from regular premium to premium with student discount and I was a...
Hi, I recently saw there is a discount for students, but I was using premium for a normal regular price already. I used this link https://www.spotify.com/us/student/ to update my acount from re...
Spotify Star
359 Views
1 replies
0 likes
Greetings,I wanted to buy Spotify premium for students so I entered my credit card and confirmed but before sending my student card photo I accidentally closed the tab before attaching and sending the photos.Now when I want to enter with the credit c...
Greetings, I wanted to buy Spotify premium for students so I entered my credit card and confirmed but before sending my student card photo I accidentally closed the tab before attaching and sending ...
Community Legend
370 Views
1 replies
0 likes
I just signed up for the free 30 day premium trial and the confirmation I got said that if I don't cancel by the time my trial ends on May 1, 2017 I will be charged.....today is April 30....how is until May 1 a 30 day trial??!
I just signed up for the free 30 day premium trial and the confirmation I got said that if I don't cancel by the time my trial ends on May 1, 2017 I will be charged.....today is April 30....how is un...
Community Legend
323 Views
1 replies
0 likes
