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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67479 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132693 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68329 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251294 Views
154 replies
13 likes
Hello. As you all know, you cannot send gift cards sold on SPOTIFY.COM to another user if both are across borders. So, I tried to buy a few months premium for my girlfriend through her account using my bank card... the website won`t let me do this ei...
Hello. As you all know, you cannot send gift cards sold on SPOTIFY.COM to another user if both are across borders. So, I tried to buy a few months premium for my girlfriend through her...
Newbie
750 Views
3 replies
0 likes
Tras meter los datos de la tarjeta de crédito, me pedía validar lo de ser estudiante y se me cerró la página, ahora vuelvo a abrirla y me dice que no soy premium, me han facturado ya la mensualidad y nose como seguir el proceso para ser premium. Grac...
Tras meter los datos de la tarjeta de crédito, me pedía validar lo de ser estudiante y se me cerró la página, ahora vuelvo a abrirla y me dice que no soy premium, me han facturado ya la mensualidad y...
Newbie
258 Views
1 replies
0 likes
Rogers (cable company) offered 6 months free premium subscription in end of February of 2017.Just a 2 months into my subscription, I no longer have the premium feature in my spodify account. I logged out and in and contacted Rogers, but I have yet to...
Rogers (cable company) offered 6 months free premium subscription in end of February of 2017. Just a 2 months into my subscription, I no longer have the premium feature in my spodify account. ...
Spotify Star
255 Views
1 replies
0 likes
Why do I have an additional charge for Value added tax? During the autorenewal of my spotify premium, the spotify notified me that I don't have sufficient fund in my globe account even though I have a Php130.00 load. So I bought another 20 peso load ...
Why do I have an additional charge for Value added tax? During the autorenewal of my spotify premium, the spotify notified me that I don't have sufficient fund in my globe account even though I have ...
Community Legend
2078 Views
2 replies
0 likes
Bonjour,J'avais un compte spotify premium avec mon compte facebook mais ce compte facebook à été desactivé donc je ne peux plus me connecté dessus, j'ai recrée un compte premium sans facebook et je reçoit 2 débits différent sur mon compte bancaire ch...
Bonjour, J'avais un compte spotify premium avec mon compte facebook mais ce compte facebook à été desactivé donc je ne peux plus me connecté dessus, j'ai recrée un compte premium sans facebook et je...
Community Legend
288 Views
1 replies
0 likes
Hi, I just bought Premium for students (from Free) and the day I did it (April 22) they charged two payments of $2.75 to my bank credit card, probably because internet connection went down and then back, and now (April 24) I got approved and they cha...
Hi, I just bought Premium for students (from Free) and the day I did it (April 22) they charged two payments of $2.75 to my bank credit card, probably because internet connection went down and t...
Community Legend
316 Views
1 replies
0 likes
My boyfriend and i recently broke up. We had a spotify account together and i was using my name and school info. Now that we arent together i canceled that payment info. I now have made my own account but it will not let me use my school information....
My boyfriend and i recently broke up. We had a spotify account together and i was using my name and school info. Now that we arent together i canceled that payment info. I now have made my own accoun...
Community Legend
456 Views
5 replies
0 likes
My mum got Premium for Family and sent me an invitation. When I tried to accept it, it said I had already joined in, which isn't true. What do I do?
My mum got Premium for Family and sent me an invitation. When I tried to accept it, it said I had already joined in, which isn't true. What do I do?
Community Legend
320 Views
3 replies
0 likes
Quiero agregar una cuenta a mi Spotify premium, cuando dicha cuenta acepta la invitación le piden llegar unos datos y al finalizar aparece que no puede unirse a spotify premium porque no puede confirmar que reside en la misma dirección del titular, p...
Quiero agregar una cuenta a mi Spotify premium, cuando dicha cuenta acepta la invitación le piden llegar unos datos y al finalizar aparece que no puede unirse a spotify premium porque no puede confir...
Roadie
282 Views
1 replies
0 likes
I've just signed up and am currently on my free Premium trial but I need to downlaod a playlist for a party where there is no wifi. It doesnt work as there is no Download Button. Can you please advise on where I'm going wrong? It's getting quite frus...
I've just signed up and am currently on my free Premium trial but I need to downlaod a playlist for a party where there is no wifi. It doesnt work as there is no Download Button. Can you please advis...
Community Legend
285 Views
1 replies
1 likes
Cuando me envian la invitacion al plan familiar, lleno todos los requisitos que me exijen pero al momento al que le doy confirmar me dice que la direccion esta erronea.
Cuando me envian la invitacion al plan familiar, lleno todos los requisitos que me exijen pero al momento al que le doy confirmar me dice que la direccion esta erronea.
Roadie
285 Views
1 replies
0 likes
Hey, Spotify community!I have a problem...I tried to get the student discount thing, but I did not know that is it was only for college students, and I don't know how, but I accidently clicked next, and now I have lost 50 danish money. Can you guys d...
Hey, Spotify community! I have a problem... I tried to get the student discount thing, but I did not know that is it was only for college students, and I don't know how, but I accidently clicked ...
Community Legend
713 Views
3 replies
0 likes
I'm a Premium and started a family with 2 more family members but they can't redeem the tokens. Message that appears is that premium code is not valid. Do I have to re-invite them?
I'm a Premium and started a family with 2 more family members but they can't redeem the tokens. Message that appears is that premium code is not valid. Do I have to re-invite them?
Spotify Star
309 Views
1 replies
0 likes
Ola,Recentemente eu necessitei de ajuda na comunidade e após comentar no forum recebo e-mail dos usuarios que estão comentando o assunto, existe uma maneira de cancelar esses e-mail? ou devo excluir todas as conversas que tive no forum? Obs: não loca...
Ola, Recentemente eu necessitei de ajuda na comunidade e após comentar no forum recebo e-mail dos usuarios que estão comentando o assunto, existe uma maneira de cancelar esses e-mail? ou devo excl...
Spotify Star
484 Views
3 replies
0 likes
Signed up for Premium but not getting the service - still getting ads etx
Signed up for Premium but not getting the service - still getting ads etx
Community Legend
348 Views
1 replies
0 likes
Eu já tinha a conta Premium e ontem me inscrevi na Premium estudante. Uma cobrança de R$10,00 foi feita no meu cartão no mesmo momento . Não entendi o motivo dessa cobrança, se a mensalidade é de R$8,50 e mesmo já sim eu já havia pago o valor das men...
Eu já tinha a conta Premium e ontem me inscrevi na Premium estudante. Uma cobrança de R$10,00 foi feita no meu cartão no mesmo momento . Não entendi o motivo dessa cobrança, se a mensalidade é de R$8...
Spotify Star
249 Views
1 replies
0 likes
Hello, I have been charge twice, first time for ordinary subscription, than I have found that there is possibility to get discount as a student, and opted for it.Now I can see that I was charged for ordinay subscritpion and for student. How can I get...
Hello, I have been charge twice, first time for ordinary subscription, than I have found that there is possibility to get discount as a student, and opted for it. Now I can see that I was charged fo...
Spotify Star
240 Views
1 replies
0 likes
Ya me hicieron el recargo en la tarjeta pero no se confirmo la suscripcion q hago ayuda
Ya me hicieron el recargo en la tarjeta pero no se confirmo la suscripcion q hago ayuda
Spotify Star
372 Views
2 replies
0 likes
I'very been charged 49 MxN for a student account but couldn't post my papers and don't have the premium account.
I'very been charged 49 MxN for a student account but couldn't post my papers and don't have the premium account.
Spotify Star
303 Views
2 replies
0 likes
Please: can I get a helpdesk address to ask a direct question and get a direct answer? I subscribed to a music library, not a puzzle library. Thx. Niek
Please: can I get a helpdesk address to ask a direct question and get a direct answer? I subscribed to a music library, not a puzzle library. Thx. Niek
Spotify Star
447 Views
3 replies
0 likes
