Getting charge

[Edithlymarie]

Hello I been charge 2 month in a row and we don't have access email or even the app. I want this resolved As soon as possible, please. Contact info: edithlymarie@gmail.com

[Jacob]

Hey @Edithlymarie, welcome to the Spotify Community!

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂