Charged 3 times more

[Augussh]

I failed to pay in April for my spotify subscription but now that my card is working, I got deducted for 3 months! How should I get this fixed?

[MattSuda]

Hey @Augussh

I suggest you contact support so they can look at your account to see what is going on

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.