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Avatar of Jan11
Casual Listener
2017-09-23 06:40 AM

I accidentaly cancelled my premium subscription and as i subscribe again theres an error that it cant send the pin on my mobile please hellopp

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Avatar of fischfun
Gig Goer
2017-09-23 06:48 AM

Hey @Jan11!

 

Looking back on some older posts I found out that the pin originally sent to you works indefinitely. Have you already been sent a pin? If so I would use that pin. Let me know if you need further help.

 

 

 

 


Let me know if I can help you further!


 


cheers,


fischfun



If I solved your problem, don't forget to click "ACCEPT AS SOLUTION"



♪ I'm listening to... ♪


♪♪




I am a Spotify Community Rising Star and therefor am not employed by Spotify. I can not guarantee any refunds, account recoveries, or personalized help regarding your account. For such assistance I recommend @SpotifyCares on Twitter and Spotify Cares on Facebook.


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Avatar of Jan11
Casual Listener
2017-09-23 11:07 AM

This is what i get sirspotif.png

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Avatar of fischfun
Gig Goer
2017-09-23 06:42 PM

Okay @Jan11.

 

I'm so sorry this error is so persistent! I found another article that said you could fix this issue by clicking I cannot pay for Spotify > I don't receive a PIN or the PIN I received is not working and then choosing your mobile carrier/provider.

 

I will continue to help you, so stick with me if that doesn't work either. Thank you for your patience.

 

 

 

 


Let me know if I can help you further!


 


cheers,


fischfun



If I solved your problem, don't forget to click "ACCEPT AS SOLUTION"



♪ I'm listening to... ♪


♪♪




I am a Spotify Community Rising Star and therefor am not employed by Spotify. I can not guarantee any refunds, account recoveries, or personalized help regarding your account. For such assistance I recommend @SpotifyCares on Twitter and Spotify Cares on Facebook.


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