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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
74613 Views
31 replies
2 likes
Moderator
121455 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
158957 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
311218 Views
174 replies
13 likes
I was charged for premium but I don't want it at all. If I cancel the premium can I get my money back?????
I was charged for premium but I don't want it at all. If I cancel the premium can I get my money back?????
Spotify Star
312 Views
1 replies
0 likes
Hey spotify! I am trying to sign up for spotify student subscription, but you do not offer a highschool option. I am a junior in Highschool, and I would like the subscription. Is there any way to somehow still get the student subscription? Thanks!
Hey spotify! I am trying to sign up for spotify student subscription, but you do not offer a highschool option. I am a junior in Highschool, and I would like the subscription. Is there any way to som...
Spotify Star
344 Views
1 replies
0 likes
Me tienen retenido 200 pesos cuando me lo reembolsan???
Me tienen retenido 200 pesos cuando me lo reembolsan???
285 Views
0 replies
0 likes
I had forgotten my password and I used my same billing info will I get charged 2 times a month?
I had forgotten my password and I used my same billing info will I get charged 2 times a month?
197 Views
0 replies
0 likes
I used to have Spotify Student account that would be charged to my debit card. Two months ago, I changed my payment method to my Capital One Quicksilver card. I didn't check my credit card bill, but on the Spotify website, it looked like it went thro...
I used to have Spotify Student account that would be charged to my debit card. Two months ago, I changed my payment method to my Capital One Quicksilver card. I didn't check my credit card bill, but ...
233 Views
0 replies
0 likes
HiSo i was on a family plan and living in canda and everything was sweet. Ive since moved to nz for work and now cant access my account? how do i get that back as im paying the fee but cant listent to music?
Hi So i was on a family plan and living in canda and everything was sweet. Ive since moved to nz for work and now cant access my account? how do i get that back as im paying the fee but can...
Casual Listener
679 Views
4 replies
0 likes
Do I lose my playlists when I switch bacck to free spotify from the 3moth 99 cent promotion?
Do I lose my playlists when I switch bacck to free spotify from the 3moth 99 cent promotion?
Not applicable
567 Views
3 replies
0 likes
Hola! Quiero hacer el pago de mi cuenta premium y me sale esa leyenda, y lo mismo me dice con cualquier tarjeta.. quisiera alguna solución
Hola! Quiero hacer el pago de mi cuenta premium y me sale esa leyenda, y lo mismo me dice con cualquier tarjeta.. quisiera alguna solución
Roadie
482 Views
1 replies
0 likes
Hey, i registered for student account and its verified. When i charged for 1st time, i didnt get my premium acc. I tried 2nd time; i got charged as much as student acc cost but again, i didnt get my premium. I need help. U can see my invoice on attac...
Hey, i registered for student account and its verified. When i charged for 1st time, i didnt get my premium acc. I tried 2nd time; i got charged as much as student acc cost but again, i didnt get my ...
Roadie
306 Views
1 replies
0 likes
Al registrarme me sale un anuncioanuncio,Es algo temporal o hay algún error solo conmigo?
Al registrarme me sale un anuncioanuncio, Es algo temporal o hay algún error solo conmigo?
216 Views
0 replies
0 likes
I'v got an email from My dad with an invitationer to family premium. Oc fot a come and there is a code that i Will use. The problem is that when i push "accept invitation" The page just loads and spins. I nerver reasch the page where I can enter the ...
I'v got an email from My dad with an invitationer to family premium. Oc fot a come and there is a code that i Will use. The problem is that when i push "accept invitation" The page just loads an...
Regular
556 Views
2 replies
0 likes
Hello,My name's Bethany Daniels and I've been using Spotify premium for over a year now and I love it, but I just started classes at a community college and wanted to switch to Spotify premuim for students to save $5, but it won't let my card go thro...
Hello, My name's Bethany Daniels and I've been using Spotify premium for over a year now and I love it, but I just started classes at a community college and wanted to switch to Spotify premuim for ...
Newbie
311 Views
1 replies
0 likes
Hi. I bought a giftcode and mailed it to my mail, one month, this sunday 17th september. I did never recieved Any code but sPotify took 99 sek from me. How do i reclaim my money? I contacted support mail twice but no answer.
Hi. I bought a giftcode and mailed it to my mail, one month, this sunday 17th september. I did never recieved Any code but sPotify took 99 sek from me. How do i reclaim my money? I contacted support ...
Roadie
302 Views
1 replies
0 likes
I'm a family account administrator, but I can not get anyone else in, even with space on the list. And at the time of confirming another name appears as the owner of my address, and not me.
I'm a family account administrator, but I can not get anyone else in, even with space on the list. And at the time of confirming another name appears as the owner of my address, and not me.
Roadie
288 Views
1 replies
0 likes
Buenas noches, me afilie al plan premium el 17/09 y me dieron de baja el 20/09 sin notificación alguna. Se cambió automáticamente al plan Free. Podrían ayudarme con este problema ya que ya me realizaron el débito del plan y no cuento el plan premium....
Buenas noches, me afilie al plan premium el 17/09 y me dieron de baja el 20/09 sin notificación alguna. Se cambió automáticamente al plan Free. Podrían ayudarme con este problema ya que ya me realiza...
Roadie
481 Views
1 replies
0 likes
Se hicieron dos cargos a mi cuenta de $99 cuando tengo 3 meses gratis y se supone que el cargo lo harían en octubre 20
Se hicieron dos cargos a mi cuenta de $99 cuando tengo 3 meses gratis y se supone que el cargo lo harían en octubre 20
Roadie
309 Views
1 replies
0 likes
I've been paying for premium Spotify for almost a year, but I haven't been able to use it in 3 months! That's 45 dollars you people have taken from me, and I've "chatted" with support 3 times so far. I truly don't understand. I WANT to keep using Spo...
I've been paying for premium Spotify for almost a year, but I haven't been able to use it in 3 months! That's 45 dollars you people have taken from me, and I've "chatted" with support 3 times so far....
Roadie
296 Views
1 replies
0 likes
Hi, I was charged three times on 18th semptember 2017 and I'd like this problem to be solved, Who can I dress to, thanks in advance.
Hi, I was charged three times on 18th semptember 2017 and I'd like this problem to be solved, Who can I dress to, thanks in advance.
Community Legend
530 Views
3 replies
0 likes
Hi..I hope someone can help me. I'm haveing trouble with activating my family account.Before I can invite my family-members, I have to enter my personal infos, suchs as my name and address but entered correctly it says "Oops something went wrong, ple...
Hi.. I hope someone can help me. I'm haveing trouble with activating my family account. Before I can invite my family-members, I have to enter my personal infos, suchs as my name and address but en...
Newbie
685 Views
2 replies
0 likes
Hace unos meses contraté el plan Premium por $9.00MXN durante 3 meses y luego planeaba cambiar a Premium FamiliarSe me pasó la fecha de pago y me hicieron el cargo de $99.00MXN.Quiero cambiar a Premium Familiar pero un faltan dos semanas aproximadame...
Hace unos meses contraté el plan Premium por $9.00MXN durante 3 meses y luego planeaba cambiar a Premium Familiar Se me pasó la fecha de pago y me hicieron el cargo de $99.00MXN. Quiero cambiar a P...
309 Views
0 replies
0 likes
