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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71036 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134795 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73754 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257363 Views
156 replies
13 likes
"Hello, I recently tried to upgrade my account from free, to Student Premium for 3,49. I am currently studying in Greece at Deree College, but once I entered all of the billing information and i reached the "Select your university" step, mine wasn't ...
"Hello, I recently tried to upgrade my account from free, to Student Premium for 3,49. I am currently studying in Greece at Deree College, but once I entered all of the billing information and i reac...
Community Legend
517 Views
1 replies
0 likes
Recently I attempted to sign up for Spotify premium, and since I am a very recent freshman I was not yet in the student system. But after putting in my information I still got charged even though my account says I'm still under the free subscription.
Recently I attempted to sign up for Spotify premium, and since I am a very recent freshman I was not yet in the student system. But after putting in my information I still got charged even though my ...
Casual Listener
308 Views
3 replies
0 likes
Hi! I already paid for premium but my subscription is still on free. I tried logging in and out but the problem still persists. I paid at Cebuana Lhuiller.
Hi! I already paid for premium but my subscription is still on free. I tried logging in and out but the problem still persists. I paid at Cebuana Lhuiller.
Not applicable
271 Views
2 replies
0 likes
I currently have a normal premium account. I'm now a student, can I keep my current account but just add the student discount to it?
I currently have a normal premium account. I'm now a student, can I keep my current account but just add the student discount to it?
Community Legend
203 Views
1 replies
0 likes
Tentei por duas vezes realizar a atualização da minha conta free ara a conta estudante via APP, porem, nas duas vezes não consegui passar do ponto onde deveria enviar o documento,pois, o APP travava. Então, fui para o site via browser e consegui norm...
Tentei por duas vezes realizar a atualização da minha conta free ara a conta estudante via APP, porem, nas duas vezes não consegui passar do ponto onde deveria enviar o documento,pois, o APP travava....
Spotify Star
431 Views
3 replies
0 likes
So yesterday I tried if I could get the student discount, because I study in a secondary school which is from the same brand of a high school, so to get discount I choose the high school as the school I was studying in.But failed to get the premium a...
So yesterday I tried if I could get the student discount, because I study in a secondary school which is from the same brand of a high school, so to get discount I choose the high school as the schoo...
Spotify Star
277 Views
1 replies
0 likes
So, I live in Germany but I am on a "vacation" in Croatia now. Can I buy myself premium with paysafecard from Croatia or does it have to be from Germany?
So, I live in Germany but I am on a "vacation" in Croatia now. Can I buy myself premium with paysafecard from Croatia or does it have to be from Germany?
Spotify Star
716 Views
1 replies
0 likes
When I try to do the hulu/Spotify deal for students it comes up with a screen that says they think I am not a student but sure enough I bust my **bleep** everyday at college, how do I prove I am a student?
When I try to do the hulu/Spotify deal for students it comes up with a screen that says they think I am not a student but sure enough I bust my **bleep** everyday at college, how do I prove I am a st...
Spotify Star
255 Views
1 replies
0 likes
i am a student and i want student discount but when i was applying my internet was lagging but i already finished the part of bank card so at last i need to apply agin and then i found out i have been charged for twice
i am a student and i want student discount but when i was applying my internet was lagging but i already finished the part of bank card so at last i need to apply agin and then i found out i ha...
Spotify Star
364 Views
1 replies
0 likes
Some members of our family account were kicked out of the account with no warning. Pretty poor service.Anyway, trying to log them in now, but getting address problems. One idea is, as we live in Taiwan, we're not sure if we entered the details in Chi...
Some members of our family account were kicked out of the account with no warning. Pretty poor service. Anyway, trying to log them in now, but getting address problems. One idea is, as we live in Ta...
Casual Listener
1165 Views
5 replies
0 likes
So I bought premium last night, the transaction is still pending but I can choose the songs I want to listen to and no adds, plus I can download music like premium features. All that is fine but I can't skip more than 5 times and I can't have a song ...
So I bought premium last night, the transaction is still pending but I can choose the songs I want to listen to and no adds, plus I can download music like premium features. All that is fine but I ca...
Casual Listener
321 Views
3 replies
0 likes
i want to use spotify student here in austria, but i don't have a kreditcard. are there any other options to pay? i couldn't find any
i want to use spotify student here in austria, but i don't have a kreditcard. are there any other options to pay? i couldn't find any
Spotify Star
335 Views
3 replies
0 likes
I didn't realise I would be getting charged 9.99 an I need it back iv cancelled my account how do I get the money back as I can't ring up as there is no customer service?
I didn't realise I would be getting charged 9.99 an I need it back iv cancelled my account how do I get the money back as I can't ring up as there is no customer service?
Roadie
314 Views
1 replies
0 likes
I have a 15 year old son in high school who loves to use Spotify. How come only college/univeristy kids get the discounts?? Shouldn't it be available to ALL students? Here is your response from over a year ago and nothing new yet........ 14.99 is sti...
I have a 15 year old son in high school who loves to use Spotify. How come only college/univeristy kids get the discounts?? Shouldn't it be available to ALL students? Here is your response f...
Roadie
1386 Views
1 replies
0 likes
Hey there! I am currently living outside of the United States and will be living internationally for a year. When i tried to set up Spotify premium, it told me that I am not allowed to pay for an in-country account because I have a card that belongs ...
Hey there! I am currently living outside of the United States and will be living internationally for a year. When i tried to set up Spotify premium, it told me that I am not allowed to pay for ...
Roadie
357 Views
1 replies
0 likes
I extended my student premium and then realized you already charged $10 yesterday because you automatically renewed my subscription to non-student membership. Am I getting to pay both? If so, can you reimburse $10?
I extended my student premium and then realized you already charged $10 yesterday because you automatically renewed my subscription to non-student membership. Am I getting to pay both? If so, can you...
Roadie
257 Views
1 replies
0 likes
I was a Spotify premium member for 4 months and it got paused out of nowhere, it said to update my payment details which I did and it refuses to take my card information, at first it says my card provider is having a bad day and I need to check it, m...
I was a Spotify premium member for 4 months and it got paused out of nowhere, it said to update my payment details which I did and it refuses to take my card information, at first it says my card pro...
Roadie
217 Views
1 replies
0 likes
I just signed up for 30 day trail free on spotify. If i cancel it and i open it again weeks later will i still have the opportunity for 30 day free trial or will the trial offer ended.
I just signed up for 30 day trail free on spotify. If i cancel it and i open it again weeks later will i still have the opportunity for 30 day free trial or will the trial offer ended.
Community Legend
267 Views
1 replies
0 likes
I have been charged 4 times this month... 9/1, 9/4 and twice on 9/16... And I'm sorry not having a way for you Customer's to contact you other then this form is very aggravating...
I have been charged 4 times this month... 9/1, 9/4 and twice on 9/16... And I'm sorry not having a way for you Customer's to contact you other then this form is very aggravating...
Roadie
291 Views
1 replies
1 likes
Paguei a conta premium há mais de 3 dias e até agora não foi validado. Já saí e entrei no Spotify mais de 500 vezes e não atualizam. Absurdo!
Paguei a conta premium há mais de 3 dias e até agora não foi validado. Já saí e entrei no Spotify mais de 500 vezes e não atualizam. Absurdo!
Spotify Star
208 Views
1 replies
0 likes
