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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67367 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132629 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68150 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251082 Views
154 replies
13 likes
I cancelled spotify months ago and I got a charge off 9.99 on my account this morning I want my money out back into my account now
I cancelled spotify months ago and I got a charge off 9.99 on my account this morning I want my money out back into my account now
Newbie
302 Views
2 replies
1 likes
I've never had a spotify account before and after they told me that my student verification was successful i checked my bank account and the whole amount was taken without a discount. Could it be cause i entered my payment information twice becayse t...
I've never had a spotify account before and after they told me that my student verification was successful i checked my bank account and the whole amount was taken without a discount. Could it be cau...
Roadie
390 Views
1 replies
1 likes
I had spofy premium.It finished and now i can't listen music (online) in my phone.I can listen on my phone and computer but i can't listen from my phone.I re-install spotify but it's still same what should i do?
I had spofy premium.It finished and now i can't listen music (online) in my phone.I can listen on my phone and computer but i can't listen from my phone.I re-install spotify but it's still same what ...
Roadie
387 Views
1 replies
1 likes
Will I get a credit back for my spotify account if I upgrade to the student discount? I am looking to change to the student discount because I will save more, but I want to make sure I don't get charged again since I just got charged 9.99 a few days ...
Will I get a credit back for my spotify account if I upgrade to the student discount? I am looking to change to the student discount because I will save more, but I want to make sure I don't get char...
Roadie
291 Views
1 replies
1 likes
I am on a family plan with 3 people and premium is only working for one person. Please help!!
I am on a family plan with 3 people and premium is only working for one person. Please help!!
Roadie
392 Views
1 replies
1 likes
Hi, I am a student at Western Governors University. I am trying to apply for the student membership discount, but it keeps saying that they can not confirm I am a student?? I pay a lot of money to go to school there so, why can't it confirm this?? He...
Hi, I am a student at Western Governors University. I am trying to apply for the student membership discount, but it keeps saying that they can not confirm I am a student?? I pay a lot of money to go...
Roadie
1010 Views
1 replies
1 likes
Olá, Realizei a criação de uma nova conta do spotify, porém quando vou assinar o plano básico o sistema gera a mensagem "Parece que você já fez um teste grátis ou teve um desconto. Para entrar no plano regular do Spotify Premium, basta um clique. Cli...
Olá, Realizei a criação de uma nova conta do spotify, porém quando vou assinar o plano básico o sistema gera a mensagem "Parece que você já fez um teste grátis ou teve um desconto. Para entr...
Spotify Star
381 Views
1 replies
1 likes
Por favor, alguém pode me ajudar? Não aguento mais.Paguei o boleto já tem 1 semana, já confirmou o depósito no banco, por favor, não consta na minha conta de pagamento, Por favor some tem a solution?
Por favor, alguém pode me ajudar? Não aguento mais. Paguei o boleto já tem 1 semana, já confirmou o depósito no banco, por favor, não consta na minha conta de pagamento, Por favor some tem a solutio...
Spotify Star
559 Views
4 replies
0 likes
I have two charges from Spotify for 9.99 this month. Why is this? I'd like my money refunded if this was a mistake
I have two charges from Spotify for 9.99 this month. Why is this? I'd like my money refunded if this was a mistake
Roadie
222 Views
1 replies
0 likes
Hoy se me venció mi mes y quise actualizar mis datos de pago, pero me aparece error con la tarjeta con la que siempre pago, utilicé otra, (ambas tarjetas con dinero disponible) y me aparece que error en ambas, hasta utilicé otra de un amigo y lo mism...
Hoy se me venció mi mes y quise actualizar mis datos de pago, pero me aparece error con la tarjeta con la que siempre pago, utilicé otra, (ambas tarjetas con dinero disponible) y me aparece que error...
Roadie
286 Views
1 replies
0 likes
hoy pague mi cuenta por primera vez en oxxo , pero todavia no tengo las funciones.
hoy pague mi cuenta por primera vez en oxxo , pero todavia no tengo las funciones.
Roadie
293 Views
1 replies
0 likes
If I already had a premium account and just did the student/Hulu combo, am I still paying for two accounts if they're both through my Facebook login?
If I already had a premium account and just did the student/Hulu combo, am I still paying for two accounts if they're both through my Facebook login?
Roadie
221 Views
1 replies
0 likes
I've paid for Premium family, but the features under the account tab are all greyed out. Update: Fixed. Logged out and back in. Too a free minutes, but app updated.
I've paid for Premium family, but the features under the account tab are all greyed out. Update: Fixed. Logged out and back in. Too a free minutes, but app updated.
Roadie
225 Views
1 replies
0 likes
It has almost been a week since this problem began. I had recently used my free supsciption on a separate account and was falsely charged a day earlier than it was suppose to. I canceled the subscription, but have not received any of the money back. ...
It has almost been a week since this problem began. I had recently used my free supsciption on a separate account and was falsely charged a day earlier than it was suppose to. I cancel...
Roadie
233 Views
1 replies
0 likes
I'm in Sweden, and trying to change my plan from Premium to Premium Student. When I enter my billing information, it says it's "having a bad day" and to try again later. Only problem is, I've been trying all week already. And it's the same card it wi...
I'm in Sweden, and trying to change my plan from Premium to Premium Student. When I enter my billing information, it says it's "having a bad day" and to try again later. Only problem is, I'v...
Casual Listener
283 Views
2 replies
0 likes
We just changed to premium for family, and we have a problem: One of the children has got a new email address since he signed up for Spotify for the first time. And he doesn't anymore remember the old email address, nor the password. Therefore we cre...
We just changed to premium for family, and we have a problem: One of the children has got a new email address since he signed up for Spotify for the first time. And he doesn't anymore remember the ol...
Roadie
311 Views
1 replies
0 likes
I was overcharged 2 times for the student premium cost but they said they couldn't prove I was a student (which I am), so I just went for the regular premium ($9.99) and it took that one once so spotify took 5.29 twice then 10.59 once and I don't kno...
I was overcharged 2 times for the student premium cost but they said they couldn't prove I was a student (which I am), so I just went for the regular premium ($9.99) and it took that one once so spot...
Roadie
292 Views
1 replies
0 likes
Holaayer pague el servicio de premium mediante una tarjeta de regalo y aunque me llego mi recibo al correo en la app me dice que me suscriba a premium
Hola ayer pague el servicio de premium mediante una tarjeta de regalo y aunque me llego mi recibo al correo en la app me dice que me suscriba a premium
Roadie
232 Views
1 replies
0 likes
I recently pay the money of premium, but it still cannot download all the music and album. Can anybody tell me the reason?
I recently pay the money of premium, but it still cannot download all the music and album. Can anybody tell me the reason?
Roadie
208 Views
1 replies
0 likes
Spotify charged me twice in 2 months. This is weird because I canceled my Spotify a long time ago and it shows that I have a free Spotify Subscription. Can you help me I'm paying for nothing.Thanks in advance,
Spotify charged me twice in 2 months. This is weird because I canceled my Spotify a long time ago and it shows that I have a free Spotify Subscription. Can you help me I'm paying for nothing. ...
Roadie
195 Views
1 replies
0 likes
