Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Family invitation

Family invitation

Hi..

I hope someone can help me. I'm haveing trouble with activating my family account.

Before I can invite my family-members, I have to enter my personal infos, suchs as my name and address but entered correctly it says "Oops something went wrong, please try again." What am I doing wron and how do I go on from there?

Reply
2 Replies

Tried some basic troubleshooting such a sincognito mode, another browser/device/computer?

I'm having the same problem, with all three invitations I sent. None of them could be activated.

Suggested posts