Premium problems

[Adamquinn34]

Hi
My Spotify is telling me my im on the free Spotify but iv had premium for nearly two years. It was part of my phone plan with fido.
I have tried logging out and back in but didn't work. Was wondering if it's something wrong or maybe fido have cancelled it?

Any help is appreciated

[MattSuda]

Hey @Adamquinn34

Check out this support article:

https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/

Does that help?

Since Fido manages your subscription you should contact them first to see what they say.