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I cannot subscribe for premium using my globe load even if my balance would suffice. It's always, myload balance is insufficient!!

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Hi @iamgraceyd, welcome to the Spotify Community!

 

That's odd. If you're sure you have enough balance, can you try to subscribe again? We suggest that you do it this time from a computer, using a Google Chrome incognito window.

 

Let us know if that helps.

JulianModerator
 
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