Premium

[Richy98]

No puedo pagar premium desde hace días, sale error de pago 

[SergioDavid]

Hey @Richy98, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

Can you give us a bit more info on the error you're getting? Do you have any trouble signing up using an incognito window?

If you're trying to pay with a card, make sure it meets all the requirements listed here.

Hope that helps 🙂

[Richy98]

La tarjeta esta bien, ya fui hasta el banco. He intentado con otra tarjeta pero sigue saliendo error de pago ya va más de un mes y no me deja cancelar la suscripción a premium
Agradecía que fuera en español

[Melody]

Hey @Richy98.

Thanks for letting us know you've already checked the requirements.
In this case, we'd recommend reaching out to Support at
https://www.spotify.com/about-us/contact/contact-spotify-support/

Don't worry, they'll be able to help out in Spanish too 🙂

Thanks,

/M