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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70205 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134160 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72428 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255665 Views
156 replies
13 likes
Can anyone help me subscribe to premium here in uae? I’ve got it downloaded on my iPhone from my country and used premium free but had it expire weeks ago. Ive seen other payment methods but it’d be hassle to ask someone in my country to pay for it. ...
Can anyone help me subscribe to premium here in uae? I’ve got it downloaded on my iPhone from my country and used premium free but had it expire weeks ago. Ive seen other payment methods but it’d be ...
Spotify Star
280 Views
1 replies
0 likes
Spotify UsernamejacqjrrettPlanPremiumCountryUSA DeviceiPhone 8 PlusOperating system11.3.1 My Question or IssueWeighed out the pros and cons of Spotify vs Apple Music and finally got Spotify Premium, but the app isn’t giving me premium features and st...
Spotify Username jacqjrrett Plan Premium Country USA Device iPhone 8 Plus Operating system 11.3.1 My Question or Issue Weighed out the pros and cons of Spotify vs Apple Mus...
Casual Listener
459 Views
2 replies
0 likes
Spotify Usernamezy9d5bbo4tgn9xxaeksqglupmPlanPremiumCountrySingapore My Question or Issue I'm trying to cancel my premium subscription but it won't allow me to. I purchased a one month premium sub from an external vendor. This expires tomorrow, 25/5/...
Spotify Username zy9d5bbo4tgn9xxaeksqglupm Plan Premium Country Singapore My Question or Issue I'm trying to cancel my premium subscription but it won't allow me to. I purc...
Newbie
1137 Views
1 replies
7 likes
Spotify Username PlanFree/PremiumOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can I avail the three months premium offer using a 10usd Spotify gift card?
Spotify Username Plan Free/Premium Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can I avail the three months premium offer using a 10...
Casual Listener
885 Views
4 replies
0 likes
Spotify Username *Removed username* Plan Free Country Schweiz Device PC Operating System Windows 10 My Question or Issue Ich wollte heute vom Angebot (CHF 0.99 für 3 Monate) profitieren. Ich gab meine Kreditkartendaten ein, und drückte auf kaufen. Es...
Spotify Username *Removed username* Plan Free Country Schweiz Device PC Operating System Windows 10 My Question or Issue Ich wollte heute vom Angebot (CHF 0.99 für 3 Monat...
Community Legend
293 Views
1 replies
0 likes
Hi,I signed in Spotify Premium while I was living in Denmark, now I moved to Spain and I can't change the credit card details.When I update the credit card details on my profile, I am asked to change the country in my profile. When I change the count...
Hi, I signed in Spotify Premium while I was living in Denmark, now I moved to Spain and I can't change the credit card details. When I update the credit card details on my profile, I am asked to ch...
Community Legend
324 Views
3 replies
0 likes
I've been with Spotify for awhile now and love the service but my sub failed to renew the other day using my Paypal and it's asking me to update with a credit card (I no longer own one anymore) and have been using paypal through my bank and now it se...
I've been with Spotify for awhile now and love the service but my sub failed to renew the other day using my Paypal and it's asking me to update with a credit card (I no longer own one anymore) and h...
Community Legend
2105 Views
3 replies
0 likes
My Question or Issue I purchased the spotift/hulu plan back in january. My hulu account was created and works fine but I never got my spotify premium working. I only kept it for so long becuase I liked having hulu for $5. Now I want to cancel it but ...
My Question or Issue I purchased the spotift/hulu plan back in january. My hulu account was created and works fine but I never got my spotify premium working. I only kept it for so lon...
Not applicable
3305 Views
2 replies
0 likes
Hi, so I was thinking about getting the family premium since we live all in the same place. Although we share the same adress I'm going to travel 4 months to Paris this summer and my brother is going to do the same but in Madrid. Would the family pla...
Hi, so I was thinking about getting the family premium since we live all in the same place. Although we share the same adress I'm going to travel 4 months to Paris this summer and my brother is going...
Community Legend
725 Views
1 replies
0 likes
Why cant i buy Spotify for 9,- DKK
Why cant i buy Spotify for 9,- DKK
Roadie
250 Views
1 replies
0 likes
PlanPremiumCountry HungaryDeviceSamsung Galaxy S6Operating SystemAndroid Nougat My Question or Issue Hi,a couple days ago, my bank account was charged twice (2018.05.18 and 2018.05.22). As far as I am concerned, I only have one active (premium) subsr...
Plan Premium Country Hungary Device Samsung Galaxy S6 Operating System Android Nougat My Question or Issue Hi, a couple days ago, my bank account was charged twice (2018...
Roadie
241 Views
1 replies
0 likes
My account recently went though a card change, problem is I live in Canada and my card is from the USA. As was the last card but for some reason I can’t sent up my new card.. what to do?
My account recently went though a card change, problem is I live in Canada and my card is from the USA. As was the last card but for some reason I can’t sent up my new card.. what to do?
Casual Listener
298 Views
2 replies
0 likes
Did all the steps in https://support.spotify.com/hk-en/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/ Completely uninstalled then reinstall app and window program, multiple times. no luck Signed out individually on each app/pro...
Did all the steps in https://support.spotify.com/hk-en/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/ Completely uninstalled then reinstall app and window p...
Newbie
345 Views
3 replies
1 likes
Spotify Usernamejhjv0j4twwws1jf2e8oy3xtsdPlanPremiumCountryColombiaDeviceSamsung Note 4Operating SystemAndroid 6.0.1 My Question or IssueCompré la promoción de tres meses Premium por 900 COP, se me debitaron de la cuenta, me llegó el correo del recib...
Spotify Username jhjv0j4twwws1jf2e8oy3xtsd Plan Premium Country Colombia Device Samsung Note 4 Operating System Android 6.0.1 My Question or Issue Compré la promoción de tres meses...
Casual Listener
268 Views
1 replies
1 likes
I scheduled 2 payments by mistake, so I cancelled one and paid the other.The transfer was made yesterday, and I still have no premium.
I scheduled 2 payments by mistake, so I cancelled one and paid the other. The transfer was made yesterday, and I still have no premium.
Not applicable
309 Views
1 replies
0 likes
Hello, I've been enjoying spotify for many months now and it has been great. As of last night tho all my 500 songs on mobile have been deleted and I've lost premium services even though nothing has changed on my account. I checked everything the help...
Hello, I've been enjoying spotify for many months now and it has been great. As of last night tho all my 500 songs on mobile have been deleted and I've lost premium services even though nothing has c...
Casual Listener
563 Views
2 replies
0 likes
Oláminha conta universitaria irá vencer dia 30/05/2018 e fui fazer a renovação mas antes disso eu mudei o cartão de crédito para os pagamentos e me foi cobrado R$10,00.Não sei se foi pela mudança de cartão ou pela renovação da conta.E é realmente fei...
Olá minha conta universitaria irá vencer dia 30/05/2018 e fui fazer a renovação mas antes disso eu mudei o cartão de crédito para os pagamentos e me foi cobrado R$10,00. Não sei se foi pela mudança...
Spotify Star
218 Views
1 replies
0 likes
I joined spotify 2 months ago as premium and my payment got approved already. In the last 2 weeks the app won't play any song I download on my mobile device while I'm offline. And that's not all - when I'm on Wi-fi or ethernet, it won't let me search...
I joined spotify 2 months ago as premium and my payment got approved already. In the last 2 weeks the app won't play any song I download on my mobile device while I'm offline. And that's not all - wh...
Not applicable
281 Views
1 replies
0 likes
Spotify UsernamebradleymeeuwissePlanFree/PremiumCountry Device(iPhone X)Operating System(iOS 11) My Question or Issue I just paid for Spotify Premium, but my account and the Smartphone app are still saying that I have a 'FREE' account. how can I solv...
Spotify Username bradleymeeuwisse Plan Free/Premium Country Device (iPhone X) Operating System (iOS 11) My Question or Issue I just paid for Spotify Premium, but my ...
Spotify Star
398 Views
4 replies
0 likes
Spotify UsernamebradleymeeuwissePlanFree/PremiumCountry Device(iPhone X)Operating System(iOS 11) My Question or Issue I have just paid for Spotify Premium, but my account and the SmartPhone app are still saying that i have a 'free' account. How can I...
Spotify Username bradleymeeuwisse Plan Free/Premium Country Device (iPhone X) Operating System (iOS 11) My Question or Issue I have just paid for Spotify Premium, bu...
Not applicable
247 Views
1 replies
0 likes
