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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130739 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62579 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242056 Views
149 replies
13 likes
I just registered a 10 euro gift card while already having an active premium account. Will the giftcard just cover my next monthly bill for my subscription?
I just registered a 10 euro gift card while already having an active premium account. Will the giftcard just cover my next monthly bill for my subscription?
Casual Listener
370 Views
2 replies
0 likes
Didn't sign up for the free trial or direct debit how did Spotify get my bank details
Didn't sign up for the free trial or direct debit how did Spotify get my bank details
Roadie
310 Views
1 replies
0 likes
Ayer pague mi cuenta y aun no soy premium
Ayer pague mi cuenta y aun no soy premium 😠
Moderator
6749 Views
1 replies
0 likes
I had signed up for student promo of $4.99 on 2nd April 2018. Shortly after, I received an email stating that my subscription was not successful. Upon checking my bank account, I discovered a total of $131.03 was charged under Spotify. I had checked ...
I had signed up for student promo of $4.99 on 2nd April 2018. Shortly after, I received an email stating that my subscription was not successful. Upon checking my bank account, I discovered a total o...
Roadie
273 Views
1 replies
0 likes
Good morning,I'm trying to give Spotify Premium as a gift for my sister (1-month subscription).I'm writing all the information needed correctly (card number, my sister e-mail, etc) but the payment is not working.I am receiving this error:"Pagamento n...
Good morning, I'm trying to give Spotify Premium as a gift for my sister (1-month subscription). I'm writing all the information needed correctly (card number, my sister e-mail, etc) but t...
Roadie
462 Views
1 replies
0 likes
I have cancelled my son's subscription but am still being charged.
I have cancelled my son's subscription but am still being charged.
Spotify Star
206 Views
1 replies
0 likes
I am trying to cancel my subscription to Spotify but I am not receiving the E.Mail to allow me to finalise my action. Spotify has taken a payment from my bank which I did not authorise as I was on a free trial. I need to cancel subscription and am en...
I am trying to cancel my subscription to Spotify but I am not receiving the E.Mail to allow me to finalise my action. Spotify has taken a payment from my bank which I did not authorise as I was on a ...
Roadie
465 Views
3 replies
0 likes
Is it possible to get Spotify Family is South Africa? I get a 404 page not found error when I try to go to https://www.spotify.com/family/. If it is not available yet, when will it be available?
Is it possible to get Spotify Family is South Africa? I get a 404 page not found error when I try to go to https://www.spotify.com/family/. If it is not available yet, w...
Regular
22677 Views
34 replies
64 likes
Spoiler (Highlight to read)Spoiler (Highlight to read)Hi,I want to buy premium subscription (probably family) can my relatives in India access Spotify music store to listen music by accessing same login id. Hi,I want to buy premium subscription (prob...
Hi, I want to buy premium subscription (probably family) can my relatives in India access Spotify music store to listen music by accessing same login id.
Roadie
653 Views
1 replies
0 likes
Why was I charged twice and I still haven’t recieved a receipt of that transaction. I’m still waiting for my account to be premium.
Why was I charged twice and I still haven’t recieved a receipt of that transaction. I’m still waiting for my account to be premium.
Casual Listener
411 Views
3 replies
1 likes
I subscribed as premium. Made the payment but still seems as free user.
I subscribed as premium. Made the payment but still seems as free user.
Casual Listener
369 Views
2 replies
0 likes
We've hit a snagGive it another try. If that doesn't work, Please let Spotify know I though i would let you know. I'm having a problem connecting regaless if i click existing or new account. i have been using this acount for months now
We've hit a snag Give it another try. If that doesn't work, Please let Spotify know I though i would let you know. I'm having a problem connecting regaless if i click existing or new accou...
Casual Listener
2432 Views
6 replies
3 likes
Hi,It is april 3 2018, I was supposed to be charge on april 4 2018 to renew my premium family. I cancelled my Premium today but a receipt with the date april 4 is already on my account and it says that my next payment will be on may 4. It is not lega...
Hi, It is april 3 2018, I was supposed to be charge on april 4 2018 to renew my premium family. I cancelled my Premium today but a receipt with the date april 4 is already on my account and it says ...
Roadie
301 Views
1 replies
0 likes
Não consigo assinar o plano familiar
Não consigo assinar o plano familiar
Roadie
224 Views
1 replies
0 likes
Checo mi recibo y aparece mi pago de febrero, hace 5 dias realizan 2 cargos a otra tarjeta que no tenia registrada y recibo un correo donde va a cancelar mi servicio porque no han recibido mi pago, donde puedo comunicarme para aclarar esta situacion?
Checo mi recibo y aparece mi pago de febrero, hace 5 dias realizan 2 cargos a otra tarjeta que no tenia registrada y recibo un correo donde va a cancelar mi servicio porque no han recibido mi pago, d...
Roadie
262 Views
1 replies
0 likes
Buenas tardes, el pasado 30 de Marzo realicé el pago de mi cuenta de spotify con la oferta para estudiantes por un monto de $50.00. Se realizó el cargo a mi tarjeta de débito y aún no se ha actualizado mi cuenta a Premium. Anexo las fotos. Favor de a...
Buenas tardes, el pasado 30 de Marzo realicé el pago de mi cuenta de spotify con la oferta para estudiantes por un monto de $50.00. Se realizó el cargo a mi tarjeta de débito y aún no se ha actualiza...
Roadie
252 Views
1 replies
0 likes
So (literally) yesterday, I started Spotify premium for 1 month free and it charged me even though it's a free trial. Why's that?
So (literally) yesterday, I started Spotify premium for 1 month free and it charged me even though it's a free trial. Why's that?
Roadie
803 Views
1 replies
0 likes
Hi I was going to start Student Premium and had entered my card details, but then I decided not to continue with filling in my details and I checked by banking and was charged, but my premium is still on free? When I clicked continue after card detai...
Hi I was going to start Student Premium and had entered my card details, but then I decided not to continue with filling in my details and I checked by banking and was charged, but my premium is stil...
Roadie
237 Views
1 replies
0 likes
Ya apliqué para el descuento, me salió aprobado y cuando le di comprobar compra me salió error. Intenté otra vez y me volvió a cobrar y aún no tengo el premium
Ya apliqué para el descuento, me salió aprobado y cuando le di comprobar compra me salió error. Intenté otra vez y me volvió a cobrar y aún no tengo el premium
Not applicable
257 Views
1 replies
0 likes
