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Can't seem to update payment method

Can't seem to update payment method



I recently had to deal with an identiity fraud attempt and am trying to update my spotify to my new and current Credit Card information.


When I go to: My Account --> Subscriptions --> Update

          It brings me to a screen that is trying to make me buy US $14.99 Premium for family if I update my CC information... I have the Premium with Hulu bundle and do not want to change this. However I'm not given any other option and I've tried several other ways navigating through the site. Any help would be greatly apprciated.


Best regards,



2 Replies

I am having the exact same problem. Really wanna update my card but I do not want to switch to the Famiy Premium from Premium with Hulu.

Glad I'm not the only one with this issue. I only have two devices that use
Spotify/Hulu and from what I could tell the Family plan doesn't include
Hulu. Regardless I have to update my payment method but would like to keep
my current rate because it's so good.

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