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Spotify shopping card raising error when submitting payment

Spotify shopping card raising error when submitting payment

 

Plan

Free

Country

 France

Device

Macbook Pro late 2016 

Operating System

macOS High Sierra
version 10.13.4

 

My Question or Issue

HI there, 

 

I am trying to place an order using paypal payment method. When I select it , it s raising an error before starting anything. 

Then I 've switched to CC payment method, nothing to do, payment is not going through. Getting an error "

  • Le paiement a échoué. Veuillez réessayer, ou utilisez un autre mode de paiement. Obtenir de l'aide"

I have tried with 2 credit cards ,no success...

Has someone came across a similar issue? 

 

Can't reach out to Sportify 😞

 

Cheers, 

Mo

Reply
3 Replies

I get the same error. If I choose PayPal, and click "continue", I get an error message: "Payment failed. Try again, or use a different payment method. "

 

If I instead use credit/debit card, I enter all the necessary information, click continue again, and get the exact same error. Tried with 2 different cards as well, Visa and MasterCard.

I tried this on Safari on my iPhone, Chrome on iPhone, Chrome on PC, and Edge on PC. Same error on all of them.

Thank you for your reply...

I have tried with my Mastercard and Visa CC. I will try again tomorrow morning BST. 

Is there a way to directly raise this P1 issue...

 

😐😐😐😐😐

It actually worked the next day...was expecting a more robust payment system from Spotify though...

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