Randomly buys premium

[Klaadre19]

Hello!

Today i found out that i have bought spotify premium. I check that on my internet bank, but funny thing is that i didnt even bought that, and whats most funny here, i dont even have that premium........

Some solutions?

[Maxim · Accepted solution]

Hey @Klaadre19,

I'd recommend reaching out to Spotify's Support Team to report this unauthorised charge. They'll be able to look into this for you.

Contact form: https://support.spotify.com/contact-spotify-support/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.