Solved!! Listen to different playlists at the same time with Premium Duo
Moderator
118775 Views
36 replies
0 likes
- 118775 Views
- 36 replies
- 0 likes
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Solved!! How do I buy more listening hours for audiobooks
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
148475 Views
69 replies
10 likes
Premium for Family
- 148475 Views
- 69 replies
- 10 likes
Solved!! Basic Individual plan vs any premium plan
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
93963 Views
89 replies
4 likes
- 93963 Views
- 89 replies
- 4 likes
Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
291973 Views
161 replies
13 likes
- 291973 Views
- 161 replies
- 13 likes
PAGO NO FUNCIONA/ PAYMENT DOESN´T WORK
No me funciona el sistema de pago. Me dice que vivo en España y que mi tarjeta tiene que ser española pero vivo en Alemania y uso una tarjeta alemana. Si uso la alemana, ya sea a través de Paypal o normal con Visa, sea española o alemana, no me deja ...
No me funciona el sistema de pago. Me dice que vivo en España y que mi tarjeta tiene que ser española pero vivo en Alemania y uso una tarjeta alemana. Si uso la alemana, ya sea a través de Paypal o n...
Spotify Star
467 Views
3 replies
0 likes
- 467 Views
- 3 replies
- 0 likes
how to combine personal accounts to make one family account
I have my own premium account. My son has a student account. My husband would like to have an account. How do we do this with out my son and I loosing the music we have saved?
I have my own premium account. My son has a student account. My husband would like to have an account. How do we do this with out my son and I loosing the music we have saved?
Community Legend
265 Views
1 replies
0 likes
- 265 Views
- 1 replies
- 0 likes
Paguei a conta premium mais não recebi o codigo pin
Paguei a conta no boleto que foi debitado direto da minha conta o valor de 16, 90 e não recebi o código pin ainda
Paguei a conta no boleto que foi debitado direto da minha conta o valor de 16, 90 e não recebi o código pin ainda
Spotify Star
309 Views
1 replies
0 likes
- 309 Views
- 1 replies
- 0 likes
Any change for refund? Half day passed
Hello, we were planning to buy a family account but I just forgot to cancel my premium to buy a family account and it automatically extended my account for 1 month. Is there any change for refund? I need to cancel this subscription and buy family sub...
Hello, we were planning to buy a family account but I just forgot to cancel my premium to buy a family account and it automatically extended my account for 1 month. Is there any change for refund? I ...
Composer
572 Views
3 replies
0 likes
- 572 Views
- 3 replies
- 0 likes
Help me keep my saved music
I have a premium account. I also deploy soon and would like to keep my music saved while on airplane mode. What is the maximum allowed length of time permitted on Airplane mode without updating and with that is there a way that i can keep my music th...
I have a premium account. I also deploy soon and would like to keep my music saved while on airplane mode. What is the maximum allowed length of time permitted on Airplane mode without updating ...
Spotify Star
259 Views
1 replies
0 likes
- 259 Views
- 1 replies
- 0 likes
Superuser Contribution I am now with family premium..payment
Hey, My sister recently set up the family premium. I had a basic package with spoitify for €10 a month. Will this automatically stop now?Thanks
Hey, My sister recently set up the family premium. I had a basic package with spoitify for €10 a month. Will this automatically stop now? Thanks
Casual Listener
295 Views
2 replies
0 likes
- 295 Views
- 2 replies
- 0 likes
Cobro por prueba gratis.
Decicidi probar los 30 dias gratis de spotify pero me cobraron como si contrara lo normal ¿porque?
Decicidi probar los 30 dias gratis de spotify pero me cobraron como si contrara lo normal ¿porque?
Newbie
581 Views
2 replies
0 likes
- 581 Views
- 2 replies
- 0 likes
Annullamento abbonamento
Salve, ho solo pochi giorni per annullare il mio abbonamento spotify premium fatto per 3 mesi, ma ogni volta che clicco su "annulla abbonamento" mi risulta che "qualcosa é andato storto" non voglio dover pagare 9.99 euro solo perché il sito ha dei pr...
Salve, ho solo pochi giorni per annullare il mio abbonamento spotify premium fatto per 3 mesi, ma ogni volta che clicco su "annulla abbonamento" mi risulta che "qualcosa é andato storto" non voglio d...
741 Views
0 replies
4 likes
- 741 Views
- 0 replies
- 4 likes
payment
hello! i got a message that my credit card didnt work and when entered the new card it says the country doesnt match.Im from Argentina and the account is from there but currently in the US.The credit card is an American Express fron Argentina.Dont kn...
hello! i got a message that my credit card didnt work and when entered the new card it says the country doesnt match.Im from Argentina and the account is from there but currently in the US.The ...
Spotify Star
473 Views
3 replies
0 likes
- 473 Views
- 3 replies
- 0 likes
Superuser Contribution cant pay by prepaid
i cant access premium with the use of my prepaid load. i cannot receive the pin number. anyone know how to solve this?
i cant access premium with the use of my prepaid load. i cannot receive the pin number. anyone know how to solve this?
Roadie
361 Views
2 replies
0 likes
- 361 Views
- 2 replies
- 0 likes
Superuser Contribution Can't unsubscribe
So I go to unsubscribe but it says I have spotify free yet I still have money being taken out. Not given the option to cancel. So if I have sporify free then why is money being taken out of my account or if I do have a subscription why don't I have t...
So I go to unsubscribe but it says I have spotify free yet I still have money being taken out. Not given the option to cancel. So if I have sporify free then why is money being taken out of my accoun...
Roadie
306 Views
1 replies
0 likes
- 306 Views
- 1 replies
- 0 likes
How to give money back?
What to do? If automatically purchase of spotify was made, but I want to return money? Because I hadn't liked the program..
What to do? If automatically purchase of spotify was made, but I want to return money? Because I hadn't liked the program..
Community Legend
262 Views
1 replies
0 likes
- 262 Views
- 1 replies
- 0 likes
Lost account
Hello, yesterday my session finished and i dont know why (i didn't clicked the 'finish session' button).I forgot i had been registered with facebook and i register a new account with the same mail throught the spotify sign up.The problem is that i'm ...
Hello, yesterday my session finished and i dont know why (i didn't clicked the 'finish session' button). I forgot i had been registered with facebook and i register a new account wi...
Community Legend
226 Views
1 replies
0 likes
- 226 Views
- 1 replies
- 0 likes
I pay my subscription by Tesco phone for premium Spotify. Spotify failed to get payment from phone
I pay Spotify by my Tesco phone. Suddenly today spotify no longer works as it says unable to get payment from Tesco phone. There is no problem with my Tesco phone and my payments are fine. Do you know if Tesco have decided it to allow Spotify on to t...
I pay Spotify by my Tesco phone. Suddenly today spotify no longer works as it says unable to get payment from Tesco phone. There is no problem with my Tesco phone and my payments are fine. Do you kno...
Community Legend
984 Views
1 replies
0 likes
- 984 Views
- 1 replies
- 0 likes
spotify has no helpdesk - worst ever
I am trying to find a helpdesk as I get error messages when updating my credit card. I moved to a new country and according to the website i should update my credit card and my account will adjust to my new country! This does not work and only gives ...
I am trying to find a helpdesk as I get error messages when updating my credit card. I moved to a new country and according to the website i should update my credit card and my account will adjust to...
Community Legend
259 Views
1 replies
0 likes
- 259 Views
- 1 replies
- 0 likes
Superuser Contribution I cannot upgrade to premium
I've done everything. From changing device, to credit card, to tabs and refreshing everything. But still, i cannot upgrade, and the stupid site isn't helping me with anything. What should I do?
I've done everything. From changing device, to credit card, to tabs and refreshing everything. But still, i cannot upgrade, and the stupid site isn't helping me with anything. What should I do?
Roadie
253 Views
1 replies
0 likes
- 253 Views
- 1 replies
- 0 likes
Superuser Contribution Premium subscription enter family plan and still charged for the premium...
I got my family into the "Spotify Familiy" subscription. Which I pay for. But one in my family is still charged for the Premium subscription the person previously had.
I got my family into the "Spotify Familiy" subscription. Which I pay for. But one in my family is still charged for the Premium subscription the person previously had.
Roadie
275 Views
1 replies
0 likes
- 275 Views
- 1 replies
- 0 likes
Superuser Contribution Student discount problem
A couple of days ago I hired the premium service for students, they deducted the $ 2.99 and I still do not have the service and they have not given me the money back
A couple of days ago I hired the premium service for students, they deducted the $ 2.99 and I still do not have the service and they have not given me the money back
Roadie
275 Views
1 replies
0 likes
- 275 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify wont except my payment for premium
I had to change the crdit card I use for my spotify account but, now it wont accept any of my cards to pay for premioum. I've tried 3 different cards on multiple devices and it still isn't working!!!!!!!
I had to change the crdit card I use for my spotify account but, now it wont accept any of my cards to pay for premioum. I've tried 3 different cards on multiple devices and it still isn't working!!!...
Roadie
315 Views
1 replies
0 likes
- 315 Views
- 1 replies
- 0 likes
Superuser Contribution $30 has been taken out of my account!!!!!
I went to apply for the student discount and i was verified by sheer. They sent me an email saying to click here to "complete subscription". I did and it said that the page was broken (was a pink page) so i tried again a few more times and it did not...
I went to apply for the student discount and i was verified by sheer. They sent me an email saying to click here to "complete subscription". I did and it said that the page was broken (was a pink pag...
Roadie
253 Views
1 replies
0 likes
- 253 Views
- 1 replies
- 0 likes