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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
74527 Views
31 replies
2 likes
Moderator
121441 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
158897 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
311078 Views
174 replies
13 likes
Hi, same problem as others have - I switched to a new computer and now my student premium subscription is no longer recognised. I have followed the instructions, but without success. My last payment went out a few days ago, but my account says the la...
Hi, same problem as others have - I switched to a new computer and now my student premium subscription is no longer recognised. I have followed the instructions, but without success. My last payment ...
Roadie
354 Views
1 replies
0 likes
Hi I was just charged 5 dollars while looking st the student discount service on Spotify I did not sign up and realized I was not eligible I was about to sign up for plain old premium when I realized I got charged 5$ from Spotify I am not sure why? D...
Hi I was just charged 5 dollars while looking st the student discount service on Spotify I did not sign up and realized I was not eligible I was about to sign up for plain old premium when I realized...
Newbie
426 Views
2 replies
0 likes
Bonjour à toutes et tous,Mon fils a accepté un essai gratuit de Spotify via son compte gmail, service qu'il n'a jamais utilisé. Je n'ai pas été prévenue du début de l'abonnement en septembre 2016 et suis débitée sur ma carte bleue depuis. En janvier ...
Bonjour à toutes et tous, Mon fils a accepté un essai gratuit de Spotify via son compte gmail, service qu'il n'a jamais utilisé. Je n'ai pas été prévenue du début de l'abonnement en septembre 2016 e...
Newbie
574 Views
1 replies
0 likes
a few days ago a red window appeared on the software saying that there was a problem with the payment, I checked the credit card and i actually used it to pay something else but spotify refuses to admit the card, its says there is a problem but it do...
a few days ago a red window appeared on the software saying that there was a problem with the payment, I checked the credit card and i actually used it to pay something else but spotify refuses to ad...
Roadie
410 Views
1 replies
0 likes
Hi.So im trying to continue my premium subscription in indosesia via xl axiata. When im do the payment via spotify.com there is some error after im entering the confirmation code, but my balance are reduced. I try for several times but always error a...
Hi. So im trying to continue my premium subscription in indosesia via xl axiata. When im do the payment via spotify.com there is some error after im entering the confirmation code, but my balance ar...
Roadie
372 Views
1 replies
0 likes
Everytime I try to connect to my Hulu for the student subscription it tells me that it cannot connect because it is only available for limited commericals but I have a limited commericals account on Hulu. Help
Everytime I try to connect to my Hulu for the student subscription it tells me that it cannot connect because it is only available for limited commericals but I have a limited commericals account on ...
Roadie
301 Views
1 replies
0 likes
Hello! Today i found out that i have bought spotify premium. I check that on my internet bank, but funny thing is that i didnt even bought that, and whats most funny here, i dont even have that premium........Some solutions?
Hello! Today i found out that i have bought spotify premium. I check that on my internet bank, but funny thing is that i didnt even bought that, and whats most funny here, i dont even have t...
Spotify Star
529 Views
1 replies
0 likes
Hello, I recently made a short-term move to France. I would like to buy Spotify Premium, but my credit card is American, so Spotify won't let me use it to make the premium account. Help!!
Hello, I recently made a short-term move to France. I would like to buy Spotify Premium, but my credit card is American, so Spotify won't let me use it to make the premium account. Help!!
Spotify Star
368 Views
1 replies
0 likes
Someone else is using my account. A really annoying person... (sometimes interrupting every single song).i need help
Someone else is using my account. A really annoying person... (sometimes interrupting every single song). i need help
Composer
459 Views
1 replies
0 likes
So, i wanted to ask for help or mabe even spotify's staff, so i wanted to buy premium for students i entered my info and pressed continue than another window popped up about stdent verification all that stuff, so i wanted to know more about that, whe...
So, i wanted to ask for help or mabe even spotify's staff, so i wanted to buy premium for students i entered my info and pressed continue than another window popped up about stdent verification all t...
Casual Listener
451 Views
2 replies
0 likes
Had an error with my card so re did the subscription payment info however, it says that I am a premium student (great coz I am and have been for a few months!). But.. its says ill be charged $11.99AUD instead of the student rate?System error?
Had an error with my card so re did the subscription payment info however, it says that I am a premium student (great coz I am and have been for a few months!). But.. its says ill be charged $11.99AU...
Roadie
364 Views
1 replies
0 likes
I can not find the cost of Spotify anywhere on the site. It looks like I have to sign up for a trial before I can get any inofrmation of the cost and by then I have already given my credit card? I don't think so. Where is a list of the cost of a sing...
I can not find the cost of Spotify anywhere on the site. It looks like I have to sign up for a trial before I can get any inofrmation of the cost and by then I have already given my credit card...
Spotify Star
577 Views
2 replies
0 likes
Are we allowed to use downloaded music for a slideshow project for family to put on youtube?
Are we allowed to use downloaded music for a slideshow project for family to put on youtube?
Spotify Star
354 Views
1 replies
0 likes
I want to buy 3months for 0,99, but I already used 1 free week.I can still use this offer?
I want to buy 3months for 0,99, but I already used 1 free week. I can still use this offer?
Newbie
942 Views
4 replies
1 likes
Aderi ao plano premium estudante universitário, o valor foi cobrado corretamente, porém não tiver nenhum retorno muito menos a liberação na minha conta.
Aderi ao plano premium estudante universitário, o valor foi cobrado corretamente, porém não tiver nenhum retorno muito menos a liberação na minha conta.
Spotify Star
323 Views
1 replies
0 likes
Hi.I recently got spotify premium on my phone this December during the three months for $0.99 by using a gift card. Of course, today that time ran out. When I went back to renew it, I remembered i still had around $60.00 on my gift card, however i ca...
Hi. I recently got spotify premium on my phone this December during the three months for $0.99 by using a gift card. Of course, today that time ran out. When I went back to renew it, I remembered i ...
Not applicable
430 Views
3 replies
0 likes
I dont know what to do. I just switch from Apple Music to spotify, and I'm supposed to have the first month free, but my bank has been charged $120. I am livid. I should have never left Apple..I dont know how to contact Costumer Service at all, and i...
I dont know what to do. I just switch from Apple Music to spotify, and I'm supposed to have the first month free, but my bank has been charged $120. I am livid. I should have never left Apple.. I do...
Not applicable
577 Views
1 replies
0 likes
I have been trying for the past few days to sign up for premium for students. Whenever I click on "Student Discount" it takes me straight to checkout(Without making me verify my student status). I then proceed to attempt to checkout(Even though I kno...
I have been trying for the past few days to sign up for premium for students. Whenever I click on "Student Discount" it takes me straight to checkout(Without making me verify my student status). I th...
Not applicable
707 Views
1 replies
0 likes
I have signed up for the student premium on spotify. But when I go the the account overview page I don't have the "activate hulu" link anywhere on my page.Can someone help out?
I have signed up for the student premium on spotify. But when I go the the account overview page I don't have the "activate hulu" link anywhere on my page. Can someone help out?
Not applicable
307 Views
1 replies
0 likes
I am writing this 'cause I didn't find any solution anywhere.I have always used to log in with Facebook, and always paid for Premium service. I have decided to remove my Facebook account, and now I am not able to access it anymore, but when I try to ...
I am writing this 'cause I didn't find any solution anywhere. I have always used to log in with Facebook, and always paid for Premium service. I have decided to remove my Facebook account, and now I...
Community Legend
489 Views
1 replies
0 likes
