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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131282 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
64391 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245009 Views
150 replies
13 likes
I paid for the $9.99 subscription but I checked my bank account and it took out $16. Spotify explain
I paid for the $9.99 subscription but I checked my bank account and it took out $16. Spotify explain
Moderator
1788 Views
3 replies
0 likes
I was having horrible problems with my account, so I closed it and opened a new one using a different email address. Now I am getting email notices for the old account like "Welcome to Spotify for Family." What can I do to make sure the old account i...
I was having horrible problems with my account, so I closed it and opened a new one using a different email address. Now I am getting email notices for the old account like "Welcome to Spotify for Fa...
Community Legend
335 Views
1 replies
0 likes
Assinei o Spotify premium no dia 25 de dezembro e foi cobrado 16,90 do cartao. Um mes depois, no dia 26 de janeiro minha assinatura foi cancelada e minha conta constava como FREE. Gostaria que o problema fosse resolvido ou meu dinheiro reembolsado!
Assinei o Spotify premium no dia 25 de dezembro e foi cobrado 16,90 do cartao. Um mes depois, no dia 26 de janeiro minha assinatura foi cancelada e minha conta constava como FREE. Gostaria que o prob...
351 Views
0 replies
0 likes
Quando meus 30 dias de teste gratis sera ativado? Acabei de assinar pelo boleto e ja paguei, queria saber se depois que cair o **bleep**, vai ser 30 dias gratis e o proximo mes ja vai esta esta pago com os 16,90
Quando meus 30 dias de teste gratis sera ativado? Acabei de assinar pelo boleto e ja paguei, queria saber se depois que cair o **bleep**, vai ser 30 dias gratis e o proximo mes ja vai esta esta pago ...
Community Legend
713 Views
2 replies
0 likes
Hi! I want to find out what measures should be taken to make Spotify available in the Republic of Moldova?
Hi! I want to find out what measures should be taken to make Spotify available in the Republic of Moldova?
Roadie
2036 Views
1 replies
0 likes
I have been trying for three days to get the free 30 day trial and it still says failed can someone plz help me I have tried everything that was suggested in other posts and nothing is working
I have been trying for three days to get the free 30 day trial and it still says failed can someone plz help me I have tried everything that was suggested in other posts and nothing is working
Casual Listener
624 Views
2 replies
0 likes
following an email address error at the time of registration I can not validate my subscription How to do ? Thank you
following an email address error at the time of registration I can not validate my subscription How to do ? Thank you
Roadie
625 Views
1 replies
0 likes
Hello everyone ! First of all, I'm well aware of this article. I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit card. I've been trying for several months and it's not working ! I'm no...
Hello everyone ! First of all, I'm well aware of this article. I opened my account in France several years ago. I'm now living in Canada, and want to change my country and credit ca...
Newbie
1871 Views
2 replies
0 likes
Please help!Charged when entering credit card number but I cancel and want to move to family premium! ;(please Spotify to cancel this .... helppp
Please help! Charged when entering credit card number but I cancel and want to move to family premium! ;( please Spotify to cancel this .... helppp
Casual Listener
308 Views
1 replies
0 likes
I have a premium family account but it is only one person that can listen at a time.I need advice.BestPeter Andren
I have a premium family account but it is only one person that can listen at a time. I need advice. Best Peter Andren
Community Legend
290 Views
1 replies
0 likes
I am included in a Family plan. In the Manager account, the invitation appears activated, but in my account, it does not appear that I'm associated and is appearing as a Free account
I am included in a Family plan. In the Manager account, the invitation appears activated, but in my account, it does not appear that I'm associated and is appearing as a Free account
Roadie
460 Views
1 replies
0 likes
I validated my gift card last night and I received a validation email but I still do not use Spotify. Can you help me ?
I validated my gift card last night and I received a validation email but I still do not use Spotify. Can you help me ?
Community Legend
587 Views
2 replies
0 likes
I bought 1 moth subscription but there was a promotion when u buy first subscription u get 3 month. whats goin on
I bought 1 moth subscription but there was a promotion when u buy first subscription u get 3 month. whats goin on
Newbie
500 Views
3 replies
0 likes
Hello, Hooked up to a pre-paid plan for Premium that ends december 2018 a whila ago, anyone who knows what happens if I upgrade to Family?
Hello, Hooked up to a pre-paid plan for Premium that ends december 2018 a whila ago, anyone who knows what happens if I upgrade to Family?
Spotify Legend
1100 Views
4 replies
0 likes
I've tried all my credit cards but it always says "payment is failed".I've tried for 2 days.I thought that could be a problem at the web site.Because my cards is avaliable.There is not a problem with that and I tried on pc,mobile(android).It still do...
I've tried all my credit cards but it always says "payment is failed".I've tried for 2 days.I thought that could be a problem at the web site.Because my cards is avaliable.There is not a problem with...
Casual Listener
547 Views
4 replies
0 likes
Hi, I tried to go for the student premium account as I am PhD student in Norway. The problem is that here, we don't receive a student number so I can't send the student ID. I introduced my credit card information for that and when I saw I couldn't go...
Hi, I tried to go for the student premium account as I am PhD student in Norway. The problem is that here, we don't receive a student number so I can't send the student ID. I introduced my...
Community Legend
316 Views
1 replies
0 likes
I have attached my Student ID to spotify in order to get the student discount. After that the system informed me that in a few days an email will be sent to me for the activation of this discount , but no email was sent to me and there is no premium ...
I have attached my Student ID to spotify in order to get the student discount. After that the system informed me that in a few days an email will be sent to me for the activation of t...
Roadie
446 Views
1 replies
0 likes
Hi,A friend has a problem. He's got a spotify account and each month he pays 12.95 but when he logs in, the premium option is not activated on his account. He has only one account. but he also tried to log in with the facebook account. Also no premiu...
Hi, A friend has a problem. He's got a spotify account and each month he pays 12.95 but when he logs in, the premium option is not activated on his account. He has only one account...
Casual Listener
282 Views
1 replies
0 likes
i am beeing charged money from an account that i made last year, i wanted to get a 30 days trial, and did not think that it was going to cost me money, so when i logged in to another account i was beeing charged money from the other acccount, and i d...
i am beeing charged money from an account that i made last year, i wanted to get a 30 days trial, and did not think that it was going to cost me money, so when i logged in to another account i was be...
Roadie
306 Views
1 replies
0 likes
Out of nowhere, Spotify activated my 7-day free trial subscription but I want to get out of it. I've gone on multiple sites and it says to do the same thing but none of the things it tells me to do pops up. All it shows is the premium plan THAT I WAN...
Out of nowhere, Spotify activated my 7-day free trial subscription but I want to get out of it. I've gone on multiple sites and it says to do the same thing but none of the things it tells me to...
Community Legend
1518 Views
1 replies
0 likes
