Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 123548 Views
- 81 replies
- 10 likes
- 123548 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14750 Views
- 27 replies
- 2 likes
- 14750 Views
- 27 replies
- 2 likes
Solved!! Can not get in family package
i was get invited by my sister to use family package,but when i send the info it always show like THIS!!!! I use the same address like my sister but i still had this problem,what's wrong with this!!!!
- i was get invited by my sister to use family package,but when i send the info it always show like THIS!!!! I use the same address like my sister but i still had this problem,what's wrong with th...
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- Not applicable
- 2899 Views
- 21 replies
- 0 likes
- 2899 Views
- 21 replies
- 0 likes
verified student with no premium access??
Got an email saying, "We verified that you're enrolled in an accredited college or university, which means Premium for Students is but a few clicks away. Go back to Spotify to complete your purchase."Clicked th elink only to arrive at this page. Went...
- Got an email saying, "We verified that you're enrolled in an accredited college or university, which means Premium for Students is but a few clicks away. Go back to Spotify to complete your purchase....
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- Not applicable
- 957 Views
- 1 replies
- 0 likes
- 957 Views
- 1 replies
- 0 likes
Superuser Contribution Change Payment
I got a new debit card recently and need to update my payment details. On my Spotify app, it says that my account is premium. But on the Spotify website, it says my account is free. I tried logging out of the app to maybe change the status, but it re...
- I got a new debit card recently and need to update my payment details. On my Spotify app, it says that my account is premium. But on the Spotify website, it says my account is free. I tried logging o...
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- Roadie
- 1534 Views
- 3 replies
- 0 likes
- 1534 Views
- 3 replies
- 0 likes
Subscription
I had a 99p for three months subscription the subscription ended on the 23/2/18 and I was charged £9.99 for next month because of auto renewal I didn't want this but didn't mind having next month so to prevent this again I cancelled my subscription b...
- I had a 99p for three months subscription the subscription ended on the 23/2/18 and I was charged £9.99 for next month because of auto renewal I didn't want this but didn't mind having next month so ...
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- Community Legend
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
por accidente seleccione una universidad que no es la mia
aun no subo la imagen de comprobacion que pide para el descuento a universitarios, ya me cobraron el descuento o todavia no?
- aun no subo la imagen de comprobacion que pide para el descuento a universitarios, ya me cobraron el descuento o todavia no? 😞
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- Community Legend
- 389 Views
- 1 replies
- 0 likes
- 389 Views
- 1 replies
- 0 likes
My premium subscription changed back to free subscription
I didn’t log in for 30 days with my free premium spark account and now it has changed back to a free subscription? What do I do?
- I didn’t log in for 30 days with my free premium spark account and now it has changed back to a free subscription? What do I do?
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- Casual Listener
- 394 Views
- 3 replies
- 0 likes
- 394 Views
- 3 replies
- 0 likes
Suscripcion
Nombre de usuariosgsiordia soy SERGIO GARCIA SIORDIARevisando la cuenta de cargos en mi tarjeta de credito encuentro que se me estan cargando a mi tarjeta de credito terminacion #7547 ($149.00) y otra trajeta terminacion #7817..(99.00).dos cobros uno...
- Nombre de usuario sgsiordia soy SERGIO GARCIA SIORDIA Revisando la cuenta de cargos en mi tarjeta de credito encuentro que se me estan cargando a mi tarjeta de credito terminacion #75...
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- Casual Listener
- 230 Views
- 1 replies
- 1 likes
- 230 Views
- 1 replies
- 1 likes
- 266 Views
- 2 replies
- 0 likes
Cambio datos de pago en cuenta premium
Buen dia, el pasado 21 de febrero como mes a mes hacen el cargo automatico exitoso de mi cuenta familiar.Sin embargo, por tema personal hice un cambio de tarjeta de pago el dia de hoy y al realizar el procedimiento, me hizo un cobro de $ 99.00 en la ...
- Buen dia, el pasado 21 de febrero como mes a mes hacen el cargo automatico exitoso de mi cuenta familiar. Sin embargo, por tema personal hice un cambio de tarjeta de pago el dia de hoy y al realizar...
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- 264 Views
- 0 replies
- 1 likes
- 264 Views
- 0 replies
- 1 likes
Premium subscription paying with VISA not working
Hello everyone! I have a problem when trying to my subscriptions both student or premium. The card details just dont show and keep refreshing for ages. I'm been trying everything since last week. Anyone with the same problem?
- Hello everyone! I have a problem when trying to my subscriptions both student or premium. The card details just dont show and keep refreshing for ages. I'm been trying everything since last week. Any...
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- Casual Listener
- 208 Views
- 2 replies
- 0 likes
- 208 Views
- 2 replies
- 0 likes
songs are being removed from my playlist
songs are being removed from my playlist and I don't know why ?
- songs are being removed from my playlist and I don't know why ?
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- Casual Listener
- 251 Views
- 2 replies
- 0 likes
- 251 Views
- 2 replies
- 0 likes
I can't access to Spotify Premium
I have a family plan and I can't stay in It
- I have a family plan and I can't stay in It
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- Community Legend
- 286 Views
- 3 replies
- 0 likes
- 286 Views
- 3 replies
- 0 likes
Superuser Contribution Baja en Movistar
Pagaba Spotify premium a través de Movistar. Hoy he llamado a movistar para cursar baja en suscripción. ¿Cómo puedo tramitar mi suscripción premium directamente con Spotify y cuándo debo hacerlo para evitar que me suspendan el servicio?
- Pagaba Spotify premium a través de Movistar. Hoy he llamado a movistar para cursar baja en suscripción. ¿Cómo puedo tramitar mi suscripción premium directamente con Spotify y cuándo debo hacerlo para...
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- Newbie
- 405 Views
- 3 replies
- 0 likes
- 405 Views
- 3 replies
- 0 likes
Swapping from a Canadian credit card to an Australian card.
Spotify have notified me that my premium subscription will stop if I do not update my payment information, but it won't let me enter in my Australian card as it does not match my country of subscription. How do I swap it so I can continue as an Austr...
- Spotify have notified me that my premium subscription will stop if I do not update my payment information, but it won't let me enter in my Australian card as it does not match my country of subscript...
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- Composer
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Cant upgrade to premium
Hey guys Im travelling in central america atm and i used spotify free till nowNow i want to upgrade to premium but because i had to change my country settings to nicaragua (where im atm) i cant pay with my swiss credit cardIs there any way that i can...
- Hey guys Im travelling in central america atm and i used spotify free till now Now i want to upgrade to premium but because i had to change my country settings to nicaragua (where im atm) i...
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- Composer
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Already charged but my premium still gone?
i already paid for the premium on my phone service provider (Indosat - Indonesia) it already take my money but still the spotify didnt registered up the payment / even email me that my premium is renewed? please help to fix it asap
- i already paid for the premium on my phone service provider (Indosat - Indonesia) it already take my money but still the spotify didnt registered up the payment / even email me that my premium is ren...
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- Spotify Star
- 456 Views
- 3 replies
- 0 likes
- 456 Views
- 3 replies
- 0 likes
cant proceed to premium
I cant proceed to premium using my mobile network provider like Smart Communication as my biller. An error like "oops something went wrong" all prompt up. I want to have my premium subsceiption back already.
- I cant proceed to premium using my mobile network provider like Smart Communication as my biller. An error like "oops something went wrong" all prompt up. I want to have my premium subsceiption back ...
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- Composer
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Cobrança indevida
Tentei assinar a promoção do plano premium (com 3 meses iniciais por R$1,99) para minha mãe. Cadastrei o e-mail dela e fiz a conta no spotify, porém ao tentar concluir a assinatura escolhendo o método de pagamento "cartão de crédito" e utilizando os ...
- Tentei assinar a promoção do plano premium (com 3 meses iniciais por R$1,99) para minha mãe. Cadastrei o e-mail dela e fiz a conta no spotify, porém ao tentar concluir a assinatura escolhendo o métod...
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- Newbie
- 353 Views
- 2 replies
- 0 likes
- 353 Views
- 2 replies
- 0 likes
Superuser Contribution TIME TO LEAVE SPOTIFY
I just discovered that you are taking my money for a premium account that eliminates my ability to download my songs to my device for offline listening...something that allows me to use my account at work. You limit my ability to do this based upon t...
- I just discovered that you are taking my money for a premium account that eliminates my ability to download my songs to my device for offline listening...something that allows me to use my account at...
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- Casual Listener
- 321 Views
- 2 replies
- 0 likes
- 321 Views
- 2 replies
- 0 likes
Can not use spotify at the same time on different devices with spotify premium, why?
We have signed up for spotify pemium, sent invitations and made accounts for each of the four family members, but we still cant use spotify at the same time. I thought that was the poin with spotify premium?
- We have signed up for spotify pemium, sent invitations and made accounts for each of the four family members, but we still cant use spotify at the same time. I thought that was the poin with spotify ...
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- Newbie
- 257 Views
- 2 replies
- 0 likes
- 257 Views
- 2 replies
- 0 likes