Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 127767 Views
- 87 replies
- 10 likes
- 127767 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15194 Views
- 27 replies
- 3 likes
- 15194 Views
- 27 replies
- 3 likes
Solved!! spotify Germany and tmobile
I used spotify premium through my phone contract with t-mobile germany but had to pause the contract for 6 months. This also paused my spotify premium subscription (obviously). Now, my contract continues and so do all my services except it hasn't res...
- I used spotify premium through my phone contract with t-mobile germany but had to pause the contract for 6 months. This also paused my spotify premium subscription (obviously). Now, my contract conti...
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- Spotify Star
- 528 Views
- 3 replies
- 0 likes
- 528 Views
- 3 replies
- 0 likes
Old account
I had an old account yet my friend took it and changed the password, I can’t cancel my payment through the account and it would cost at my bank to do so, any help would be appreciated
- I had an old account yet my friend took it and changed the password, I can’t cancel my payment through the account and it would cost at my bank to do so, any help would be appreciated
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- Community Legend
- 276 Views
- 3 replies
- 0 likes
- 276 Views
- 3 replies
- 0 likes
PLAN FAMILIAR NO SIRVE
Intento ingresar al plan familia y lo unico que hace es arrorgarme error de que no me puedo unir. A que se se debe y que solucion me pueden brindar?
- Intento ingresar al plan familia y lo unico que hace es arrorgarme error de que no me puedo unir. A que se se debe y que solucion me pueden brindar?
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- Newbie
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
I cannot login to my account and now i am being charged continiously
Hello, the account that i cannot login is fekish30. I am logged in at my Android and Sonos, but i dont have hte option to change password or login to another device! Thus i am trying to cancel, but i dont have the option either, and now i am stuck! H...
- Hello, the account that i cannot login is fekish30. I am logged in at my Android and Sonos, but i dont have hte option to change password or login to another device! Thus i am tryin...
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- Community Legend
- 411 Views
- 4 replies
- 0 likes
- 411 Views
- 4 replies
- 0 likes
Superuser Contribution Every month subscription pauzed
Hi, I have my bank account via Ideal attached to my Spotify account but kee getting a your subsrciption has been pauzed every month resulting in manual payment and resending family invites..submitted a support request without any answer. This is gett...
- Hi, I have my bank account via Ideal attached to my Spotify account but kee getting a your subsrciption has been pauzed every month resulting in manual payment and resending family invites.....
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- Casual Listener
- 382 Views
- 3 replies
- 0 likes
- 382 Views
- 3 replies
- 0 likes
Problemi con il pagamento sconto studenti
Stamattina ho richiesto l'attivazione dell'account premium con lo sconto studenti. Dopo aver inserito i dati della mia carta di credito e stato effettuato il pagamento (ho ricevuto l'sms dell'addebito della mia banca), tuttavia non sono stata reindir...
- Stamattina ho richiesto l'attivazione dell'account premium con lo sconto studenti. Dopo aver inserito i dati della mia carta di credito e stato effettuato il pagamento (ho ricevuto l'sms dell'...
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- Casual Listener
- 284 Views
- 1 replies
- 0 likes
- 284 Views
- 1 replies
- 0 likes
Solved!! Denon reciever "spotify premium is required"
Hi, I'm trying to register my denon reciever to spotify but I keep getting this message:"Spotify premium is required for this device please purchase a premium subscription on www.spotify.com"Please note that I payed for a premium account but it is us...
- Hi, I'm trying to register my denon reciever to spotify but I keep getting this message: "Spotify premium is required for this device please purchase a premium subscription on www.spotify.com...
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- Community Legend
- 654 Views
- 1 replies
- 0 likes
- 654 Views
- 1 replies
- 0 likes
Solved!! Old Email Account was being charged without me knowing
I have been charged twice every month without knowing from an old email address. I didn't know it was subscribed to premium and then I got locked out of the account so wasnt able to check - the payment was just itunes every month on my statement so I...
- I have been charged twice every month without knowing from an old email address. I didn't know it was subscribed to premium and then I got locked out of the account so wasnt able to check - the payme...
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- Spotify Star
- 336 Views
- 1 replies
- 0 likes
- 336 Views
- 1 replies
- 0 likes
Fraud
My ex was able to sign into his own spotify account and charge to my Rogers account. ROGERS refuses to block the $20 charge every month and you guys make it hard to get help. I am the Rogers account holder. There is no reason he should be able to sig...
- My ex was able to sign into his own spotify account and charge to my Rogers account. ROGERS refuses to block the $20 charge every month and you guys make it hard to get help. I am the Rogers ac...
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- Community Legend
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Hulu is not working
It’s not working and it’s telling me to contact Spotify support.
- It’s not working and it’s telling me to contact Spotify support.
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- Community Legend
- 384 Views
- 1 replies
- 0 likes
- 384 Views
- 1 replies
- 0 likes
Double charge but no premium?
Got charged twice for premium but I still don’t have it? Tried tweeting but that was useless
- Got charged twice for premium but I still don’t have it? Tried tweeting but that was useless
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- Community Legend
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Premium trial
Hey guys I need help,I started my premium trial and then I decided to start a family plan but my premium trial is still on so I was wondering once my premium trial finishes will my family plan work instantly or do I have to do it all again
- Hey guys I need help,I started my premium trial and then I decided to start a family plan but my premium trial is still on so I was wondering once my premium trial finishes will my family plan work i...
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- Community Legend
- 286 Views
- 1 replies
- 0 likes
- 286 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription issue
Hi. My husband and I both signed up for a free trial back in November. He went ahead and took out a regular monthly account but I didn't. Last Fri night he received a family advert so signed up for the family pack. He added me to this pack but when i...
- Hi. My husband and I both signed up for a free trial back in November. He went ahead and took out a regular monthly account but I didn't. Last Fri night he received a family advert so signed up...
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- Spotify
- 388 Views
- 1 replies
- 0 likes
- 388 Views
- 1 replies
- 0 likes
New spotify device pre-order
A week or so ago I got an ad in my Spotify app that showed a new Spotify device that would allow me to mount it in my car and use voice commands. Spotify would add it to my existing subscription for 12.99 a month. I took a screenshot and attached it....
- A week or so ago I got an ad in my Spotify app that showed a new Spotify device that would allow me to mount it in my car and use voice commands. Spotify would add it to my existing subscription for ...
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- Newbie
- 5577 Views
- 3 replies
- 0 likes
- 5577 Views
- 3 replies
- 0 likes
Premium doesn‘t work
Hi, my Premium doesn‘t work, my account is allways on „free“, the mail adress is correct, all payements are done about Klarna.is there any help?thanks!
- Hi, my Premium doesn‘t work, my account is allways on „free“, the mail adress is correct, all payements are done about Klarna. is there any help? thanks!
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- Spotify Star
- 414 Views
- 1 replies
- 0 likes
- 414 Views
- 1 replies
- 0 likes
Premium subscription
How difficult can be to make a payment to get premium subscription. I had it before than my card has changed. It is impossible even typing the numbers. I tried so many times. It is just neverve breaking. Is there anyone to call?
- How difficult can be to make a payment to get premium subscription. I had it before than my card has changed. It is impossible even typing the numbers. I tried so many times. It is just neverve break...
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- Spotify Star
- 307 Views
- 1 replies
- 0 likes
- 307 Views
- 1 replies
- 0 likes
Old account still being charged
My daughter canceled her account in December but I am still being charged. She got a new phone and once we redirect her old account to a new account then we will upgrade. At this point I need to be reimbursed for Jan/Feb since she has not had access ...
- My daughter canceled her account in December but I am still being charged. She got a new phone and once we redirect her old account to a new account then we will upgrade. At this point I need to be r...
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- Composer
- 278 Views
- 1 replies
- 0 likes
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Mobile
- 278 Views
- 1 replies
- 0 likes
Solved!! Payment fails no matter what
First of all, I am really disappointed of you and the way your system works. I got a notification of my failed payment yesterday morning. We have been subscribed to Spotify Family for 11 months now. And all 6 of us are thinking of leaving. Here's why...
- First of all, I am really disappointed of you and the way your system works. I got a notification of my failed payment yesterday morning. We have been subscribed to Spotify Family for 11 month...
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- Composer
- 504 Views
- 2 replies
- 0 likes
- 504 Views
- 2 replies
- 0 likes
Student Discount Charges
I've been a premium member since around Christmas time, when I paid the winter saving promotion for three months.Now I've just been charged 10€ (standard fee) for the month until March 23rd. Yet I am a University Student. So my question is, if I now ...
- I've been a premium member since around Christmas time, when I paid the winter saving promotion for three months.Now I've just been charged 10€ (standard fee) for the month until March 23rd. Yet I am...
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- Composer
- 335 Views
- 1 replies
- 0 likes
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I need some helpPayment
- 335 Views
- 1 replies
- 0 likes
Solved!! Spotify Premium Orange
I got a spotify premium with a new orange contract but I can not run it. The account was created earlier and it was paid but now I would like to use the orange pramium. How to do it ?
- I got a spotify premium with a new orange contract but I can not run it. The account was created earlier and it was paid but now I would like to use the orange pramium. How to do it ?
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- Spotify Star
- 1224 Views
- 1 replies
- 0 likes
- 1224 Views
- 1 replies
- 0 likes