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I payed for spotify premium at 99c for 3 months. They took 99c from may bank account, but after that they wrote I'm not allowed to use that offert. How is it possible???

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1 Reply

Hey @kp-_uafvjsmwr,

 

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

MaximSpotify Star
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