Help Wizard

Step 1

NEXT STEP

Premium

Premium

hey, i have a problem with premium. I payed 0.99 for 3 months premium but for now i don’t have premium anymore but spotify keep taking money from my bank account. What do i have to do to get back premium? 

 

Reply
1 Reply

Hey @Mairika,

 

You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

Luke

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts