Problem having with the Premium 60 Days Campaign

[yukikoyama]

I am having trouble with the Spotify Premium 60 Days free campaign. I had a mail saying that it will be 60days free premium offer but after starting the trial, it says it is only 30 days free premium.

By the way, I'm a Spoitfy Japan user.

[MattSuda]

Hey @yukikoyama

Sorry to hear about this problem.

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.