Announcements

Help Wizard

Step 1

NEXT STEP

Problem with subscription after redeeming gift card

Problem with subscription after redeeming gift card

I used to have a monthly subscription, but redeemed a couple of gift cards and now I can't seem to subscribe for the monthly Premium anymore. As of now I have Free Spotify, and when I try to subscribe I can only get Premium For Family, student discount or the yearly subscription.

 

Also, when I check my receipts, the monthly fee was withdrawn for November, and I redeemed a gift card the day after without knowing this. Wouldn't the monthly subscription then be paused or the gift card queued, since I am entitled to two months worth of Premium?

 

I would really appreciate any help on this one.

Reply
0 Replies

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random