Problemas de pago

Reply

Problemas de pago

12176181266
Newbie

Acabo de canjear una tarjeta prepagada de $100 y sigue apareciendome el error al momento de abrir la aplicacion sobre que actualice mi metodo de pago y amenaza con cancelarme la suscripcion a premium a pesar de que por eso mismo compre una tarjeta prepagada para precisamente hacer el pago de este mes ya que mi tarjeta no tenia fondos.. ¿que debo hacer?

1 Reply

Re: Problemas de pago

Rock Star 17
Rock Star 17

Hey @12176181266,

Apologies for the late reply, but maybe I can still help :)

 

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!

LukeRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS